
Cool Air Usa Inc Reviews
Customer Reviews(1182)
Reviews are sourced from Google and other public platforms and are shown here in shortened form. The rating above is the company's overall rating based on collected reviews. Please view the original source for full context.
Service or Repair Issues
We purchased a brand new Rheem 2.5 Ton air conditioner (inside and out) for our Condo from Cool Air USA on 4/30/24, installed on 5/1/24. We have said the unit is not cooling properly and shuts down. T
Service or Repair Issues
12/5/25 I had my ac system installed on 6/23/25 by cool air. On 6/2525 they came and replaced a defective part because the ac was making a loud nose when it was on.We continued to have multiple proble
Service or Repair Issues
On March 23, 2026, we had an a/c compressor and air handler installed by Cool Air USA. We paid a total of $6,400 in 3 payments. When I ordered the system, ****** the installation manager, said that
******** showed up on a SUNDAY and the fix was PERFECT
******** showed up on a SUNDAY and the fix was PERFECT. Thanks guys! Brought my AC back to LIFE!
Excellent customer service
Excellent customer service. The technician was very professional and knowledgeable.
Cool Air USA installed my A/C system and since then, theyre the only people I trust and call
Cool Air USA installed my A/C system and since then, theyre the only people I trust and call. They do good work and are honest and trustworthy. From the phone reception to the technicians, to the supe
Perfect price in one day perfect solution Highly advice to all
Perfect price in one day perfect solution Highly advice to all.
After purchasing my new townhouse in Florida coming from out of state, I was looking for a central air-conditioning comp
After purchasing my new townhouse in Florida coming from out of state, I was looking for a central air-conditioning company that could service my unit. I found this company on the Internet and the nam
I've been using Cool Air for over 8 years on all my properties and I'm always satisfied
I've been using Cool Air for over 8 years on all my properties and I'm always satisfied.******* the technician was great he troubleshooted and diagnosed the the problem quickly and was able to make th
Outstanding service as always
Outstanding service as always !They are extremely professional, polite, and skilled at what they do
Lior did a great job
Lior did a great job! He was knowledgable and help fix the problem.
Leo provided great service as usual and provided great feedback on how we can improve the quality of our AC
Leo provided great service as usual and provided great feedback on how we can improve the quality of our AC. This is the second recommendation he provided and it’s help prolong our AC unit. Than
Great exeperience, technician was very helpful
Great exeperience, technician was very helpful. Believe his name was *****
Great service again by Cool Air good availability of dates when I rang to book
Great service again by Cool Air good availability of dates when I rang to book.. came on time as promised.. engineer Mike was polite courteous and explained everything in simple terms .. I’ll be
Ive used Cool Air USA for years and Im happy with their professional and impeccable work ethics
Ive used Cool Air USA for years and Im happy with their professional and impeccable work ethics. I live in central florida and own rental properties down south and I depend on them every year. I recom
***** was beyond wise, resourceful, experienced & knew how to troubleshoot our issues & find an immediate fix to our A/C
***** was beyond wise, resourceful, experienced & knew how to troubleshoot our issues & find an immediate fix to our A/C ************* Air A/C is so responsive, so quick to come to our home over the p
this company is OUTSTANDING
this company is OUTSTANDING !!the installation part went very clean . and the guys were high professional !office **** are above and beyond of everything.I have been with this company for 10 years, ne
***** was wonderful and very professional
***** was wonderful and very professional. Arrived on time and my ** was working 30 minutes later.
****, **** and his team were amazing on replacingw our AC
****, **** and his team were amazing on replacingw our AC. Even when it became a challenge they raised up and delivered. Any other issue related with AC, they are my company, and I would recommend the
******** provided prompt and professional service at a reasonable price
******** provided prompt and professional service at a reasonable price.
Cool Air USA responded promptly to our call
Cool Air USA responded promptly to our call. ****** showed up and got the issue fixed in no time. Very cool and professional, thanks guys.*******
***** the technician was knowledgeable
***** the technician was knowledgeable. Give great advice on what the company offered. Would recommend to others
Compressor died on our 10 year old AC, so they replaced our entire pancake split system
Compressor died on our 10 year old AC, so they replaced our entire pancake split system. Quick service, good communication, when a minor issue came up it was quickly and satisfactorily resolved!
I felt that technician Lior B
I felt that technician Lior B. was very honest and diligent. I felt comfortable that he was providing service in the best interest of his customer and explained things to me in terms I understood. F
Xavier did a great job and explained everything
Xavier did a great job and explained everything. He even gave me some really good tips to ensure I don’t encounter the same issue with my unit. Highly recommended!
I made the phone call and told them what my issue was and I did not need a service call to tell me what was wrong
I made the phone call and told them what my issue was and I did not need a service call to tell me what was wrong. They gave me a quote over the phone and a tech could be on site that day. The tech w
Had a great experience with Cool Air USA
Had a great experience with Cool Air USA. Technician Zeke was awesome and very knowledgeable while working with my A/C unit. He explained to me what was wrong with my A/C unit and did a great job fix
Lior B
Lior B. Is the best technician ever!!!! This guy is very kind and knowledgeable taking the time to talk with me as he goes step by step maintaining my air unit which was installed 2 years ago by them.
Lior B
Lior B. Is amazing! He provided the most professional service. Cool Air is as great as their techs and good techs are hard to find. I feel confident that my AC was properly serviced and will last for
Man they the best on time and my Tech I had him
Man they the best on time and my Tech I had him. For both of my homes he was very knowledgeable and he even corrected what the people who installed it did. He even gave me advice on how to maintain an
Lior came out to clean the ducts in the house
Lior came out to clean the ducts in the house. He was very detailed with explanations of the work and job, he also identified a broken uv light that was improperly installed and was able to clean and
Excellent service from Rolando
Excellent service from Rolando. Quick to identify and resolve the issues with my HVAC. Thanks! || (July 2018) Second review from a recent service call on my other house. AC unit on this house was not
He came on time and completed the job professionally and well
He came on time and completed the job professionally and well! He also made recommendations to prevent the issue in the future.
I called CoolAirUSA today and they sent David over within the allotted time
I called CoolAirUSA today and they sent David over within the allotted time. He was extremely nice and knowledgeable and offered me all the required services to keep my AC running. He found the proble
I called to book an appointment and I was advised my appointment was the following day between 3 and 6 PM
I called to book an appointment and I was advised my appointment was the following day between 3 and 6 PM. My technician arrive 30 minutes earlier than the expected time. My technician arrived with a
Cool air USA is the company to go to when you're looking for same day emergency services
Cool air USA is the company to go to when you're looking for same day emergency services. They were on time and gave me the best prices in town. The dispatcher, Endiya, even called to tell me they wer
I was about to head out of town in 3 hours, and my A/C air handler started leaking
I was about to head out of town in 3 hours, and my A/C air handler started leaking. I thought there was no way I would be able to have the problem fixed before I had to go to the airport, but CoolAir
True Professional Service
True Professional Service. I reached out from NYC to get new AC installed in Florida property. Rapid Response. Kept word on timing of new installation, permits registration of warranty and all in 24 h
Call them
Call them. You’ll see how satisfied you’ll be. I have used CoolAir USA numerous times and I can tell you that they have been great and very professional and their price are responsible. They are not
Excellent experience
Excellent experience. Marlon and his partner did a tremendous job And didn't leave a single spec of dust after removing a 21 year old unit inside and out Everything is also done by code. No shortcuts
I called about my AC and they sent a tech same day
I called about my AC and they sent a tech same day. The receptionist was very helpful and responsive. The tech was able to fix the issue right away.
Casey came out and diagnosed the problem to be the disconnect box that is attached to the unit that supplies the electri
Casey came out and diagnosed the problem to be the disconnect box that is attached to the unit that supplies the electricity to unit. (located on the roof) This is new unit installed by Cool Air USA (
Excellent response time and quick fix for the issue
Excellent response time and quick fix for the issue. I could not be happier since making my tenant happy also shows good choice on my part concerning services provider. Sean Wren (the technician) was
Experience with cool air USA was great
Experience with cool air USA was great. They were able to send a tech despite the holidays and on a timely manner. Repair was done seamlessly and tech was very knowledgeable.
Update: I had another issue with my AC, so I called COOL AIR USA again
Update: I had another issue with my AC, so I called COOL AIR USA again. The service by our tech, Alfred, was extraordinary. I even got a follow up phone call from the company to see how everything wa
We were totally impressed with this company
We were totally impressed with this company. Very thorough and professional. Mordy in the office was extremely helpful, especially dealing with my brother and me to get my mother her a.c. unit. We ask
Xavier came on time figured out the issue in like 2 minutes and repaired everything pretty quickly
Xavier came on time figured out the issue in like 2 minutes and repaired everything pretty quickly. Nice guy. AC works good no complaints. Under $200 all in to get it up and running which is very f
well satisfied with the service provided especially the technician jose - he is very professional and throw in his areas
well satisfied with the service provided especially the technician jose - he is very professional and throw in his areas of expertise. patiently handles every single price of it more friendly explaini
Cool Air USA was recommended by a neighbor, they responded quickly, were fairly priced and their service technicians wer
Cool Air USA was recommended by a neighbor, they responded quickly, were fairly priced and their service technicians were professional, knowledgeable and efficient. Both technicians,Rob and Alfred rep
Excellent experience with Cool Air USA Highly recommended 👌 They have a very experienced and knowledgeable team special
Excellent experience with Cool Air USA Highly recommended 👌 They have a very experienced and knowledgeable team special thanks to Mr Gerry and his partner who installed my AC unit. …
The guy who came to my house was really nice and professional
The guy who came to my house was really nice and professional. When he left the manager called me to make sure everything went smooth and he also gave me a discount on the service that l needed to get
Very pleasant, easy to understand, thorough I am very pleased with Leo's work + appreciate his friendly disposition and
Very pleasant, easy to understand, thorough I am very pleased with Leo's work + appreciate his friendly disposition and position attitude. I will use your services again whenever needed and will ask f
Same day service
Same day service. Great technician. We have been Cool Air USA customer for more than 10 years.
Great customer service
Great customer service. They apply for permit. Leonard our technician was amazing. Very detail oriented. The men left the garage spotless. They were sweet and professional 👍👍👍 …
The Cool Air staff was good to work with and the technicians were courteous, professional and focused on removal of our
The Cool Air staff was good to work with and the technicians were courteous, professional and focused on removal of our old Trane heat pumps in our condo and replaced with 2 new Bosch whisper quiet un
Junior came to install my nest thermostat
Junior came to install my nest thermostat. A professional at his work. He was very thorough letting me know exactly how the product works. An amazing job and so clean. A pleasure doing business with t
We've been dealing with cooling issue for a while
We've been dealing with cooling issue for a while. Almost everything was tried. Finally the correct test yielded the correct diagnosis and were very lucky to have Zeke do the work to resolve our issue
We are very satisfied with the service we were provided by Cool Air
We are very satisfied with the service we were provided by Cool Air. Honest, prompt friendly service. We will continue to use Cool Air USA for any future concerns we maybhave with our AC unit. It real
Had a very unusual problem develop with my A/C
Had a very unusual problem develop with my A/C...called Cool Air on a recommendation (from Nest)...very prompt reply, firm appointment set, and tech arrived on time. Orlando (technician) was professi
Had a non-emergency problem over the holidays and a neighbor told me to call Cool Air USA
Had a non-emergency problem over the holidays and a neighbor told me to call Cool Air USA. I called first thing this morning and they were at my home within two hours. The drain for the hvac conde
I called Cool Air USA to fix my AC systems leak
I called Cool Air USA to fix my AC systems leak. The sent there tech Jose that same day. He found the leak and ordered the defective part that was still warrantied. Jose and his helper came back the n
I would like to take the time and thank Leo truck #51 for his knowledge and professionalism
I would like to take the time and thank Leo truck #51 for his knowledge and professionalism. Leo was well mannered and informative in all areas of central air. Leo recommendation were on point and gea
I've been in the customer service business for 35 years
I've been in the customer service business for 35 years. It seems these days that most company employees are focused on their paycheck and not customer service. Not the case with Cool Air and with t
I had the pleasure of receiving service from technician, Joe Rousseau
I had the pleasure of receiving service from technician, Joe Rousseau. He was extremely polite, professional, knowledgeable, and efficient. I feel that Joe should be commended for his work. Cool Air U
Cool Air was able to get Archie out my home same day to fix a fan that decided to go kapoot causing interior home temp t
Cool Air was able to get Archie out my home same day to fix a fan that decided to go kapoot causing interior home temp to rise to 80+ degrees. Archie had to traverse the jungle that is my backyard whi
My older central air unit suddenly stopped working
My older central air unit suddenly stopped working. I found Cool Air USA on Google and gave them a call. They were able to send someone out that evening. My technician quickly diagnosed that the f
My AC stopped working and Kinsey came out first thing in the morning and said it was a just a improperly installed panel
My AC stopped working and Kinsey came out first thing in the morning and said it was a just a improperly installed panel cover. He was so honest, friendly, and competent. He offered to check my second
I have used them three times
I have used them three times. I’ve done two repairs, and the third time I changed a unit. Very fair pricing and I had three quotes they were by far the best. All techs were very professional. Recommen
The technician called ahead of time and that allowed me to be prepared for him
The technician called ahead of time and that allowed me to be prepared for him. Jameson was professional, fast and efficient. He was able to fix my unit the same day that I called. Will be using this
The Technician, Joseph, is very efficient, professional, detailed and timely
The Technician, Joseph, is very efficient, professional, detailed and timely. He is very knowledgeable, and was able to educate me and answer questions relating to the AC system. This is the second ti
Cool Air USA is the best AC servicing company in Broward County
Cool Air USA is the best AC servicing company in Broward County. They offer excellent customer service and have technicians like Alfred that put great amount of detail into their work.
Customer service was great, friendly and helpful
Customer service was great, friendly and helpful. In a few hours they were able to get a tech to my home. The tech, Omer was knowledgeable and was able to answer all of my questions and make my home c
Was able to have a technician come to our house the same day as when I called in
Was able to have a technician come to our house the same day as when I called in. Archie from Cool Air was very friendly and great with our dog in the house. Walked us through what he was looking at,
Very good communication on what the problem was our
Very good communication on what the problem was our. AC technician Frino did everything that needed to be done and even suggested other things that we could have done to improve our AC. Thank you Frin
The technician was very knowledgeable, professional, and efficient
The technician was very knowledgeable, professional, and efficient. He fixed an issue that someone else had been working on for days in less than two hours. I am extremely happy with this service. Tha
Andrew and David, the techs who serviced my equipment were extremely knowledgeable and efficient
Andrew and David, the techs who serviced my equipment were extremely knowledgeable and efficient. They got my system up and running from a total electrical burnout to brand new in a few hours time.
Moise came on the early side of the time window (called first to say he’d be arriving)
Moise came on the early side of the time window (called first to say he’d be arriving). He quickly assessed the problem and took care of it right away. The line needed to be blown out and we ended up
Cool Air USA was very professional, I have used them once before for a check up of my unit
Cool Air USA was very professional, I have used them once before for a check up of my unit. The technician Anthony was very good, professional and very knowledgeable about what needed to be done, the
Both technicians that came to my mothers house were professional, courteous and very thorough
Both technicians that came to my mothers house were professional, courteous and very thorough. They carefully explained and took pictures of the ACUnit before and after to document the various steps,
David was very professional and kind
David was very professional and kind. He helped me a lot in understanding what he was doing and how to take care of the AC in my apartment. I am very satisfied with the service David provided. That yo
Wonderful experience with Leo
Wonderful experience with Leo! Our “new to us” home needed the ducts and vents and grills cleaned. He worked so efficiently I forgot he was here! He was very knowledgeable and informed me that unfortu
After not pleasant experience with the company, I was reached out by one of the GM to help me out
After not pleasant experience with the company, I was reached out by one of the GM to help me out. They were very apologetic and understanding to my issue. I received the service fee check refund and
Richard was quick, prompt and very knowledgeable
Richard was quick, prompt and very knowledgeable. Richard also provided options for the system I had without trying to scare us into costly replacement unit (Our unit is 15 yrs old). We will most defi
The gentleman repairing my system was very professional and polite
The gentleman repairing my system was very professional and polite. Wore his mask the entire time and told me how to use my new thermostat! He worked fast and got everything done in one day! I appreci
Both technician and Installer was on time, polite and very knowledgeable
Both technician and Installer was on time, polite and very knowledgeable. It was a wonderful experience. I recommend using this company..
When winter came in sunny Miami we realized our heater was broken and our house was freezing
When winter came in sunny Miami we realized our heater was broken and our house was freezing. We called cool air and they immediately responded and sent someone out ASAP to repair our heater. …
We had another company install a new AC unit inside and outside
We had another company install a new AC unit inside and outside. After they left it started leaking water. When trying to get him to come back he basically ghosted us. …
Excellent
Excellent! Highly recommend!
Repaired AC System: …
The technicians were very knowledgeable and kind
The technicians were very knowledgeable and kind. They did a great job replacing the ducts. We have a small baby and didn't want to be without AC for long, so they provided us with a portable AC to ke
Service was excellent
Service was excellent. Leo was extremely professional and thorough. He explained the quote in detail and answered all questions we had. We would highly recommend Cool Air USA.
Very pleased with Cool Air USA service
Very pleased with Cool Air USA service! Their technician Archie was thorough, explained clearly the problem I was having, and resolution was quick. So happy I found them, and wouldn't hesitate at al
The technician, Mitchell was on time and extremely professional
The technician, Mitchell was on time and extremely professional. Most importantly I have always received honesty from this company. I have used them previously and they are a trustworthy company wit
Cool Air Solution literally saved my elderly mother
Cool Air Solution literally saved my elderly mother... I was calling companies back and forth to see if they were able to check my moms AC because, it stop working last minute and unfortunately, all t
My Nest thermostat began malfunctioning on a Friday night, shutting down every 2 minutes
My Nest thermostat began malfunctioning on a Friday night, shutting down every 2 minutes. I called Cool Air, and chose them because they're a newer company and felt they deserved a chance at my busin
I called and they came to my house and diagnosed the problem very quickly
I called and they came to my house and diagnosed the problem very quickly. We set up and appointment for next day and Rolando showed up on time did the work quickly and explained everything very well.
David is absolutely fantastic in every way imaginable
David is absolutely fantastic in every way imaginable. Kind courteous professional efficient patient and thorough are just a few of the words i would be use to describe my experience With David and
I recently had the pleasure of hiring cool air USA to clean my air conditioner and install a blue light
I recently had the pleasure of hiring cool air USA to clean my air conditioner and install a blue light. Ricardo was dispatched to my home and was very professional. I watched as he performed the serv
Tracy came to give me an estimate and he was curteous, knowledgeable and spent the time to patiently explain to me exact
Tracy came to give me an estimate and he was curteous, knowledgeable and spent the time to patiently explain to me exactly what he would recommend for us to make our home "cooler". Cool Air USA was pr
Hands down the best experiences I have ever had with any HVAC company
Hands down the best experiences I have ever had with any HVAC company. Answered the phone immediately. Came out the same day. Clear proposal - which included pictures for reference. Completed the work
Just wanted to share that Amanda from Cool Air USA is amazing
Just wanted to share that Amanda from Cool Air USA is amazing! She addressed all of my concerns on the phone, was understanding, patient, and overall extremely professional! Thank you, Amanda. Any iss
I had a great experience with the service provided by Cool Air U
I had a great experience with the service provided by Cool Air U.S.A. The technician, David, was professional, courteous and provided great service. He walked me through all the steps he would be taki
We are very happy with the work performed by Cool Air USA
We are very happy with the work performed by Cool Air USA. Our technician, Ricardo, is very knowledgeable, fast, and has a great attitude. We called another company who did not even attempt to fix
Second time using this company and this time I had the pleasure of working with Omar
Second time using this company and this time I had the pleasure of working with Omar. They came out last minute late on a Thursday and had our repair down in no time! AC was cooking before he even l
My air conditioning unit stopped working over the weekend and the house was miserably hot
My air conditioning unit stopped working over the weekend and the house was miserably hot. I came across Cool Air USA on a google search I had done and proved to have chosen correctly! A technician, O
Our experience with Cool Air USA has been fantastic for the second time
Our experience with Cool Air USA has been fantastic for the second time! We had Omer come help us out late on Friday night and still arrived with a smile & a good attitude! He was very knowledgable ab
This is the second time that I've used Cool Air USA
This is the second time that I've used Cool Air USA. Once again they proved they are courteous,professional & very knowledgeable in this profession. They've been very punctual and reliable. In a state
Mike B was incredibly helpful and professional
Mike B was incredibly helpful and professional! I highly recommend him--he targeted the problem quickly after two other technicians failed to solve our AC issues. He was patient and very intelligent
Alfred, my air conditioning technician was by far one the best I’ve encountered
Alfred, my air conditioning technician was by far one the best I’ve encountered. He was straightforward and knowledgeable with his answers pertaining to my air conditioning unit and didn’t waste any t
I contracted Cool Air based on the reviews I read
I contracted Cool Air based on the reviews I read. I have to say that they did not disappoint. In Florida Air Conditioning problems are almos an Emergency. The number one concern is that the company o
Orlando is a great guy
Orlando is a great guy. We have used Cool Air USA in two locations and he is always professional and detailed and great to work with. We have been having some difficulty with the original contractor's
I called and they right away came to my house and fix the ac unit
I called and they right away came to my house and fix the ac unit. Great , fast and very professional. I recommend then. …
Had my yearly maintenance check
Had my yearly maintenance check. The technician, Rolando was on time and friendly. He offered suggestions on keeping the AC unit running efficiently, as he did the necessary tune-up. Will continue to
Jack B assessed our needs, suggested options, and provided a fair quote
Jack B assessed our needs, suggested options, and provided a fair quote. The installers were courteous, professional and clean. When a problem arose a couple of days after installation, someone came
I needed my AC fixed before I went to work at 1:30pm
I needed my AC fixed before I went to work at 1:30pm. I called at 9:15am and Michael arrived at my house 1 hour later and my air was working an hour after that. Michael was friendly, courteous, knowle
Technician, Jose, showed up on schedule and quickly diagnosed the problem
Technician, Jose, showed up on schedule and quickly diagnosed the problem. He resolved the problem and was very informative as to how to avoid this problem in the future. I was very happy with the o
The service tech (I forgot his name) did a great job cleaning and sanitizing the ducts and coil
The service tech (I forgot his name) did a great job cleaning and sanitizing the ducts and coil. The mold is all gone and the house smells and feels better. The technician was friendly and polite a
We just recently found Cool Air USA
We just recently found Cool Air USA. Junior was our tech. We needed a yearly check-up at my business location. Junior was very thorough and noticed that my thermostat was for a single stage AC and tha
Junior did a great job in our apartment
Junior did a great job in our apartment. Cool Air USA took care of us the same day we called, even though it was a Saturday. The specialist arrived between the time frame and was well prepared to do t
This company is great to work with
This company is great to work with. The tech Lior was very informative and listened to complete the work as needed. The tech was also excellent with knowledge of the equipment offering better was to k
Cool Air USA came through again for us
Cool Air USA came through again for us. Our system went down and thanks to Demetrius and Theo they got us up and running right away. They knew immediately what the problem was and fixed it. Now we are
Pablo serviced our 10 year old air-conditioning unit
Pablo serviced our 10 year old air-conditioning unit. He is the best technician from any trade I’ve ever had at my house. He was professional, knowledgeable and explained his diagnostic procedure in l
Yuri and his coworker were very professional
Yuri and his coworker were very professional. They arrived on time, got straight to work and finished the job in the expected amount of time. My system was in need of a deep cleaning and I’m hoping I’
I have just purchased a home in Plantation and had no information on the Newer AC unit, calling Cool Air USA was the bes
I have just purchased a home in Plantation and had no information on the Newer AC unit, calling Cool Air USA was the best. Customer service on first phone call was polite and understood my concern on
I experienced an awesome visit from Jack (Estimator/technician)
I experienced an awesome visit from Jack (Estimator/technician). Not only he's very knowledgeable but extremely courteous! My wife and I was impressed with his presentation! Jack deserves an employee
Needed a new AC unit and Cool Air were amazing
Needed a new AC unit and Cool Air were amazing. Great pricing and even better service. Ordered on Monday and up and running by 2pm Tuesday
Cool Air USA was great for replacing our A/C unit
Cool Air USA was great for replacing our A/C unit. the technicians worked 8 hrs in 93 degree heat. Highly recommend this company
They were quick to respond and have someone come inspect our unit
They were quick to respond and have someone come inspect our unit. They were clean and worked in a timely manner! We had 2 separate technicians come out, both were professional and friendly! 10/10
Very responsive
Very responsive. Reasonably priced. The tech was super nice and helpful. I'm very happy with the service provided, and I will call them again when I need work done on my HVAC system. THANK YOU
This company was fabulous
This company was fabulous. I was in a tough spot my air conditioner was dead. I’m in NY and my condo is in Pompano Beach. Everyone was extremely knowledgeable, friendly, courteous and helpful. Adam,
I called them on a Friday and within 2 hours a tech was onsite
I called them on a Friday and within 2 hours a tech was onsite. Explained what the problem was and got me a quote within minutes. My unit was old so parts weren’t easy to fiind, just FYI. Told me on M
Xavier was great
Xavier was great. I received a call asking if he could come early, and that was a big help since I was only in town for a short period of time. He arrived on time, got to work, explained some aspect
I was given the best service from the first moment that I called
I was given the best service from the first moment that I called. The dispatcher was sensitive, understanding and promising to have a technician within the next 30 minutes, that was Saturday night. I
Cedric was very helpful in getting my parents AC repaired
Cedric was very helpful in getting my parents AC repaired. Very knowledgeable and advised us throughout the whole process.
Quick response and diagnosis of the problem
Quick response and diagnosis of the problem. Tec was courteous. Initially I was told the repair couldn't be done because "someone had to drive to pick up the part in West Palm Beach." It seemed …
Rolando was awesome he was very professional and did a great job fixing my A/C
Rolando was awesome he was very professional and did a great job fixing my A/C. He ran through all the options and didn't try to over sell me on a new AC unit like the other ac company I called out.
Excellent service actually I bought a brand new unit from them in 2018 also received excellent service on the installati
Excellent service actually I bought a brand new unit from them in 2018 also received excellent service on the installation. Had an issue this week with the thermostat they were here quickly within two
Kensy was one of the most professional and helpful people I’ve ever had work on my A/C
Kensy was one of the most professional and helpful people I’ve ever had work on my A/C. He was a gentleman and saved us from a very leaky A/C. Fortunately, I don’t often have issues with our unit, but
Cool Air USA always comes through
Cool Air USA always comes through. Called at 10pm and Leo was out there the next day. Friendly, knowledge and able to explain the issue to me in layman’s terms. I’ll be using them for years to come.
Our techs were great
Our techs were great. Every was done quick and easy and very professional! Would highly recommend!
This is a late review so i dont remember either of the two gentlemens names
This is a late review so i dont remember either of the two gentlemens names. But both were super helpful, quick, and on time. They got my AC system cleaned and working quickly. If it wasnt for the iss
We had an estimate from our A/C Company that we used for more than 20 yrs
We had an estimate from our A/C Company that we used for more than 20 yrs. They came checked the unit out. he said that our system was 13 yrs old and leaked Freon that we needed to replace the w
I called Cool Air USA on a Saturday and they showed up like they said they would on the same day
I called Cool Air USA on a Saturday and they showed up like they said they would on the same day. The technician did a great job and had my a.c. working again. He explained everything he would be doin
Lior B was very professional, courteous, and friendly
Lior B was very professional, courteous, and friendly. He took his time to explain in detail our AC problem and all required steps to get it repaired. I am so thankful for his excellent customer servi
Shaun arrived within 25 minutes of service call
Shaun arrived within 25 minutes of service call. Problem was diagnosed and burnt out breaker replaced, system was checked out for cooling temperature output. Shaun was very friendly, polite and profes
I needed my thermostat upgraded and cool air sent Archie to do the job
I needed my thermostat upgraded and cool air sent Archie to do the job. I was very impressed with the quality of work performed on my unit and how thorough he was with assuring my smart thermostat wor
Cool Airs is always efficient and courteous
Cool Airs is always efficient and courteous. The tech., Xavier, knew what he was doing and was very kind and cordial. I've called on a number of air conditioning companies over the years but since d
Had John come out to check out my AC as I just bought my Condo
Had John come out to check out my AC as I just bought my Condo. He was Knowledgeable and Professional and will call them again if anything comes up or next Spring to drain my system. …
I can't say enough nice things about Cool Air
I can't say enough nice things about Cool Air. From the quotation process, to the scheduling process, to the installation process, everything was smooth and professional. They installed a complete ne
Excellent quality service from start to finish
Excellent quality service from start to finish. Highly professional, efficient and friendly. John did an excellent job repairing my unit quickly and keeping me updated on his progress. Price is outsta
installers were very professional and courteous answered all my questions cleaned up after themselves would highly recom
installers were very professional and courteous answered all my questions cleaned up after themselves would highly recommend these techs for any installs to family and friends
My AC unit is leaking water
My AC unit is leaking water. I called 2 companies. The first one came saying I need to have the whole ac replaced. The next day Kevin came. He told me that the coil is dirty and gave me two options, l
Angel and Leedor arrived at our home ontime as scheduled
Angel and Leedor arrived at our home ontime as scheduled. They were here almost 1 hour to clean the dryer duct using the tools necessary. Great, knowledgeable, service minded technicians I would reque
I would like to thank CoolAir USA and most importantly our tech Sean who is extremely knowledgeable and very courteous
I would like to thank CoolAir USA and most importantly our tech Sean who is extremely knowledgeable and very courteous. The service is excellent! Sean has serviced our a/c unit several times in a very
Very professional and reliable
Very professional and reliable. Our a/c broke completely on Thursday, we called them on Friday night , saturday they gave us the a fair estimate and by Monday , we had our new a/c unit installed. The
Omer (technician) was very knowledgeable and very professional
Omer (technician) was very knowledgeable and very professional. He troubleshooted and got down to business right away. I was very impressed with the sense of urgency to get my AC back and running. I h
The technician showed up on time, did a thorough job and was very clean
The technician showed up on time, did a thorough job and was very clean. Will definitely use Cool Air again. Thank you!
Lior B
Lior B. is an outstanding service tech and I commend him with 5 stars and highly recommend him!! As I have said many times before to my family and friends in South Florida, if you ever have problems
Amazing experience
Amazing experience! David was quick, friendly, and solved our A/C problem perfectly. In this difficult time, he took great care to be safe and to ensure the safety of those around him, and we couldn’t
Leo was extremely proactive in helping me keep my air quality clean
Leo was extremely proactive in helping me keep my air quality clean. Very professional and loyal to the company. If he sold bottled air, I would probably buy it. That is how trustworthy I found him to
I was impressed with the guy who showed up to check on our air conditioner that was freezing up
I was impressed with the guy who showed up to check on our air conditioner that was freezing up. He was very thorough, articulate and explained all of the options we had for dealing with an old air c
If you need help or maintenance with you AC, I cannot recommend this company and Archie Moore more highly
If you need help or maintenance with you AC, I cannot recommend this company and Archie Moore more highly! We were very stressed about our AC breaking over a weekend, no other company would return our
Lior is beyond amazing
Lior is beyond amazing. He was at my home for over an hour & was extremely patient and kind throughout the whole process. Aside from his kindness, he repaired my AC without a problem. I 100% recommend
When it comes to installing A/C there is no better than Cool Air USA, I hired them last month to install a A/C on my new
When it comes to installing A/C there is no better than Cool Air USA, I hired them last month to install a A/C on my new office. The customer service was well mannered, can ask more for their kind wor
Cool Air USA responded to my call and came out to my home to provide me an estimate for my A/C unit the same day
Cool Air USA responded to my call and came out to my home to provide me an estimate for my A/C unit the same day! David was very knowledgeable and provided me with lots of feedback about replacing my
This company was as professional as one can expect
This company was as professional as one can expect. I called for service on a Trane unit. I couldn’t even find the filter. They offered me service and the next day I got a call from the technician who
My service began with a gentleman named Junior
My service began with a gentleman named Junior. He was kind and professional. He understood the struggles of a woman recently widowed and showed patience as I asked many questions. He explained all
We called this company late in the day on July 3rd and I was so impressed that they had a tech at my home within a few h
We called this company late in the day on July 3rd and I was so impressed that they had a tech at my home within a few hours. Very shocking the day before a holiday. Kudos to Cool Air USA! The tech
They came out to fix a freon leak on a unit they installed a few months prior
They came out to fix a freon leak on a unit they installed a few months prior. There was no question that the service would be free. My technician Jose Espinal was quick, knowledgeable and sociable. H
I had recently installed a Mitsubishi mini split to my RV, I called several AC company's asking if they would send a tec
I had recently installed a Mitsubishi mini split to my RV, I called several AC company's asking if they would send a tech out to do the final testing. Some didn't even bother to call back! Others just
Clint and Ryan are nice people that I’m choose
Clint and Ryan are nice people that I’m choose. this is not my first get staff from the cool air USA. Excellent service this is real deal. When I say I still feel noise going on the house he try solvi
Cool Air was great dealing with from the estimate to the install of a new AC unit in a challenging space in my condo
Cool Air was great dealing with from the estimate to the install of a new AC unit in a challenging space in my condo. Once I paid the deposit they started working on the permit within the hour and di
David provided great service to my AC today
David provided great service to my AC today. He was quick to diagnose the problem and got everything back up and running very quickly. He gave me his opinion for some optional maintenance to the unit,
Cool Air USA is always reliable, professional, and efficient in their work
Cool Air USA is always reliable, professional, and efficient in their work. I called Sunday morning regarding a leak to my a/c and Steve showed up within two hours to make the repair. I highly recomme
I used this service
I used this service. Their installers did a fantastic job as well as customer care made sure to follow up after installation. The guidance and care during the entire process is amazing. They have my b
Excellent job, the AC is working flawlessly after the service was performed, the guy that came into my house by name Zek
Excellent job, the AC is working flawlessly after the service was performed, the guy that came into my house by name Zeke , excellent guy , humble , really knowledgeable, friendly. He located the prob
I had a few setbacks but the owner called me personally to reassure the things I needed and I would be able to call him
I had a few setbacks but the owner called me personally to reassure the things I needed and I would be able to call him personally. Rumone Edwards came on 2 occasions and was excellent. He provided a
We contacted Cool Air USA to assist in redirecting the Drain condensing Line
We contacted Cool Air USA to assist in redirecting the Drain condensing Line. The Technician Steven called ahead of his arrival and arrived on time. He was kind, knowledgeable, and experienced. He did
Excellent HVAC contractor
Excellent HVAC contractor. We had Leo as our tech, who has been to our home prior. He is excellent, knowledgeable, professional and thorough. Highly recommend..
It's my second time using Cool Air USA and I would recommend this company
It's my second time using Cool Air USA and I would recommend this company . My representative was very professional and knowledgeable about his job. Communicated very well and take pride in his job.
I would recommend Cool Air USA to any and everyone
I would recommend Cool Air USA to any and everyone. The technician Mr.Winston was very courteous, professional and knowledgeable. He explained everything to me and the rates are very reasonable. There
Leo arrived promptly on time (and early) the same day
Leo arrived promptly on time (and early) the same day. He was efficient, and answered all our questions with our A/C concern. Appreciate it, and will be calling in the future for our annual checkup.
The technician was great
The technician was great!!! The heat on my a/c unit was not working. They came out the same day and fixed the problem in no time at all! I highly recommend this company.
All representatives of Cool Air USA were professional, informative, thorough and courteous
All representatives of Cool Air USA were professional, informative, thorough and courteous. And NO ONE was more so than my service tech Eli... the man went above and beyond in his work, explanation of
I work with Cool Air USA since years, I trust them 100%
I work with Cool Air USA since years, I trust them 100%. They have excellent customer service, very fast response times, and competent, honest technicians. They always explain what needs to be done, d
Your customer service is fantastic
Your customer service is fantastic! I actually look forward to visits from your techs. Every one of them has been knowledgeable, professional and competent. …
Junior was amazing
Junior was amazing! Very thorough excellent service super professional! Back to ac! My dogs loved him too We have used cool air for the last 10 years and their yearly service Highly Recommend
The technician was very professional, knowledgeable, and courteous
The technician was very professional, knowledgeable, and courteous. He was also empathetic to the fact that the comfort and wellbeing of my family was of utmost importance. The company did not try to
Very good experience
Very good experience. Called CoolAir USA at 8:30AM to let them know I had an issue, by 1PM the motor which was blown out by a power outage was replaced and the apartment was already cooling down. John
Had this company come out today
Had this company come out today. Brock did an awesome job!! He was very respectful, timely , knowledgeable and kept me informed throughout the entire process. I would definitely recommend that you ask
Called at 7am on a Friday and Leo from Cool Air USA was at my home by 11am the same day
Called at 7am on a Friday and Leo from Cool Air USA was at my home by 11am the same day. Great response, Great Customer Attention and the service was perfect. My AC is cooling again. I thought the iss
In a time when most service providers don't provide any (good) service, Cool Air USA is a breath of fresh air
In a time when most service providers don't provide any (good) service, Cool Air USA is a breath of fresh air. (Ha) From the moment I sent a message through Yelp that was promptly replied to, to the S
Cool Air USA #installnewairconditioner When my family and I learned that we had to change our air condition unit, we …
Cool Air USA #installnewairconditioner
When my family and I learned that we had to change our air condition unit, we …
I called and received same day service, the technician, Mr
I called and received same day service, the technician, Mr. Lior, was knowledgeable and patient. He was able to explain what was wrong with my ac in a way I could understand. He explained my options t
This company is a life saver
This company is a life saver! I called in the morning that my air broke. They sent someone that afternoon. He advise of problems with ac and they needed a part. He checked with his office and they
With the start of this heat wave ,Cool Air USA came to our rescue with quick , quality work
With the start of this heat wave ,Cool Air USA came to our rescue with quick , quality work! They got our AC back up in no time and with reasonable price. Thanks guys! Kensly was awesome!
We called on Saturday afternoon and got our service within an hour
We called on Saturday afternoon and got our service within an hour! Very friendly and professional on the phone and then greta service when the person arrived to our home. He was super knowledgeable,
My ac was blowing air but wasn’t cooling
My ac was blowing air but wasn’t cooling . I contacted Cool Air USA and scheduled an appointment to see what the problem was. They sent out a technician (Rolando) who came and found out what the probl
Yuri, the technician, came to my home and installed a brand new thermostat
Yuri, the technician, came to my home and installed a brand new thermostat. He did it in a very efficient manner and explained to me what he was doing. He was also very patient while I figured out how
I was really pleased with AC service done by tech David (truck 52)
I was really pleased with AC service done by tech David (truck 52). My AC was just turning off and there was some water leak as well. I decided to try Cool Air USA for the first time and was very glad
One of my A/C units stopped working last night
One of my A/C units stopped working last night. I called a couple of service providers this morning. Cool Air USA was able to send a senior technician, Lior to my house on the same day while other com
Jean Ortiz from Cool Air USA was very professional and figured out the AC issue immediately
Jean Ortiz from Cool Air USA was very professional and figured out the AC issue immediately. He then worked on replacing some parts quickly and efficiently, saving me a lot of $ when I thought I had t
My tech showed up on time and was very knowledgeable of my unit
My tech showed up on time and was very knowledgeable of my unit. He diagnosed the issue right away and completed the part replacement quickly. He was very friendly and informative.
I called Cool Air USA because my A/C was not working properly
I called Cool Air USA because my A/C was not working properly. I called on Saturday night around 8pm, and was surprised it was possible to talk to a real person. My call was answered quickly and a te
Cool Air USA came to the rescue when my AC motor died right before a storm
Cool Air USA came to the rescue when my AC motor died right before a storm. Archie the technician was professional, kind, and efficiently repaired the problem. He was very honest and direct and commun
Cool Air USA is the only company I trust to touch my AC
Cool Air USA is the only company I trust to touch my AC. A+ company. My most recent tech was a life saver, coming Christmas Eve and getting the work done in great time. My unit is cooling better than
Lior B was very professional and attentive and helped to get our AC running again in a timely manner
Lior B was very professional and attentive and helped to get our AC running again in a timely manner!
When it comes to great quality of service, this company truly nailed it
When it comes to great quality of service, this company truly nailed it. When the AC in our home went down, I called up these thru a recommendation by a good friend. The repair guy they sent was punct
Technician arrived on time and was very respectful
Technician arrived on time and was very respectful. It has just rained and he made sure to wear shoe covers. He explained all work that needed to be done and why. He also showed pricing up front. I wo
My technician Chris arrived to fix my emergency AC issue earlier than the expected time which was great
My technician Chris arrived to fix my emergency AC issue earlier than the expected time which was great. He was able to assess the problem and repair it in a prompt manner. Happy this great company wa
Suspected A/C drain line was backed up
Suspected A/C drain line was backed up. Called out Cool Air. Kinsey, the technician, was on time and professional. Walked me through what happened and how to prevent it. Had everything cleared out and
Cool air USA they are excellent
Cool air USA they are excellent.I have used their ac service for 6 years my sister has used them for 20years. Yuri is a good tech.
Great company, they are super efficient and helpful
Great company, they are super efficient and helpful. They will come the same day and have fantastic communication as well, very clear and trustworthy. My service tech Xavier was super kind as well. Al
Great experience
Great experience! They came out within 3 hours of calling them which was faster than anyone else I called! Our technician fixed the issue within minutes (literally) and wasn’t trying to upsell me or p
Dave was prompt, responsive and he relayed to me what was happening along the way so there was no surprise at the end
Dave was prompt, responsive and he relayed to me what was happening along the way so there was no surprise at the end. He did excellent professional work. I called and he was there within 2 hours whic
Best A/C company out there
Best A/C company out there. Not only did Ervin make sure I had an appointment accommodated to my work hours, he also made sure my friend was provided with excellent service. He was more than helpful w
Great service, on time, and friendly
Great service, on time, and friendly. Johnny was great, gave me honest and direct advice which I appreciated; didn't feel like they were up selling and had records of a previous visit to make follow u
I'm very happy with my experience with Cool Air USA
I'm very happy with my experience with Cool Air USA. My A/C broke down on a Sunday Morning, and two hours later I had a technician checking it. Sean is a great technician, he fixed the problem quickly
Marcus was extremely professional and very comfortable to have him In our condo
Marcus was extremely professional and very comfortable to have him In our condo. Super courteous and got the job done. Highly recommend him and this company. We will always use them now!
I stared to use cool air late last year
I stared to use cool air late last year. They go on the same day if you need them. David has come twice to my home and is very professional and has always had good advice about how to care about the u
Even though I completed a review this morning, I am happy to restate my appreciation to Cool Air USA for sending Lior ve
Even though I completed a review this morning, I am happy to restate my appreciation to Cool Air USA for sending Lior very promptly last night (Sunday) in order to assess my AC, explain what had happe
First time customer and now a lifetime customer
First time customer and now a lifetime customer. These folks are awesome to work with. Came out to my house, diagnosed the problem, fixed it and did such a great job that Im changing to them as my A
Our tech Kensy came out on a Sunday and provided great service
Our tech Kensy came out on a Sunday and provided great service. Our AC was not cooling properly and fixed it all with in the hour. Highly recommend him and Cool Air USA.
I had them work on my condo air-conditioner nearly two years ago and they did a fine job, no complaints
I had them work on my condo air-conditioner nearly two years ago and they did a fine job, no complaints. Over the weekend, we had an unrelated problem with the wall controller and they came in on a S
Had an emergency a/c issue at home and found this company on a Google search
Had an emergency a/c issue at home and found this company on a Google search. Called cool air and was given a same day appointment. With in a few hours they had my a/c blowing cold again. Thanks cool
Leo did great job explaining everything to us as he worked on the unit
Leo did great job explaining everything to us as he worked on the unit. He took the time to make sure we understood what he was doing and why.
The HVAC installers were professional and courteous
The HVAC installers were professional and courteous. They went the extra mile which goes a long way.
Cool Air USA provided excellent service when we needed it most
Cool Air USA provided excellent service when we needed it most. We needed our air ducts cleaned right away due to a mold issue. Cool Air sent a technician out right away cleaned the ducts and explai
Leor was absolutely phenomenal
Leor was absolutely phenomenal. He explained everything that was wrong in detail, so that we knew what he was doing. He also gave tips for future preventable problems. He came to us on a late Sunday n
My AC stopped working and Cool Air USA came just one hour after I called them
My AC stopped working and Cool Air USA came just one hour after I called them. Then quickly found out the blower needed replacement and had the part in their car. Great company!
Denis from CoolAir did a great job in fixing our AC
Denis from CoolAir did a great job in fixing our AC. He called when he was on his way and arrived on time. I would definitely use CoolAir again.
I’m so happy with the service I received today
I’m so happy with the service I received today. David C was very knowledgeable and had my best interests at heart. It’s so difficult to meet anyone or work with companies nowadays that truly care abou
I called at 2 in the afternoon and my repairman came all the way from Pembroke Pines that same day
I called at 2 in the afternoon and my repairman came all the way from Pembroke Pines that same day. He repaired my air 11 PM under rain. Excellent service, I appreciated that he fixed my air at that t
They did a great job and demonstrated a high degree of professionalism
They did a great job and demonstrated a high degree of professionalism
Customer service is incomparable
Customer service is incomparable! Great customer service. Michelle was very helpful and quick with communication and went above and beyond, in my opinion, to get me the necessary information for the h
Leo arrived on time and did an excellent job cleaning the unit
Leo arrived on time and did an excellent job cleaning the unit.
Xavier came back to fix the installation on a Nest thermostat from the day before
Xavier came back to fix the installation on a Nest thermostat from the day before. Xavier was not the original technician doing the installation but he was able to fix what the tech from the day befor
Cool Air's Technician Leo tuned up our A/C Unit yesterday as part of Service Contract
Cool Air's Technician Leo tuned up our A/C Unit yesterday as part of Service Contract. Leo: …
The technician was a wonderful guy that took the time to explain everything that was going on
The technician was a wonderful guy that took the time to explain everything that was going on. The work performed was great and I will be calling this company for anything to do with our heating and a
I was very impressed with my technician, Orlando
I was very impressed with my technician, Orlando. He is very knowledgeable in his profession. He explained everything in simple manner which I could understand. There was no pressure to make a decisio
You guys are: Quick
You guys are: Quick! Responsive! Honest! You have a customer for life
Cool air usa was a pleasure doing business with
Cool air usa was a pleasure doing business with. All the way from the sales guys, to the office staff and the installers. The price was fair, the salesman Alex was very knowledgeable and was able to
Amazing company, who conduct business in the true American spirit of ethical and professional service
Amazing company, who conduct business in the true American spirit of ethical and professional service. The technician was amazing and the work done was equally as great. We always use this company and
We just had a visit from one of the technicians, Leo (Truck 51)
We just had a visit from one of the technicians, Leo (Truck 51). The service was amazing and beyond, we are very glad we found this company. We had our vents clean, he even offered to clean in case th
My drain line backed up and the emergency shut off did its thing and turned off my AC
My drain line backed up and the emergency shut off did its thing and turned off my AC. I called my go-to guys at Cool Air USA and got an appointment for that afternoon. Got a call less than an hour
I never write any reviews online, but I think Cool Air USA really deserves to have my first and honest review
I never write any reviews online, but I think Cool Air USA really deserves to have my first and honest review. All technicians that I have seen from Cool air USA were great. When I got frustrated with
My wife and I had an issue with our compressor the Sunday of October 21st, 2023 we called multiple AC companies that wee
My wife and I had an issue with our compressor the Sunday of October 21st, 2023 we called multiple AC companies that weekend but Cool Air USA answered our call. They came out first thing Monday mornin
I had been with the same AC Company for 7 years was never really happy i called Cool Air on Friday morning my AC was fix
I had been with the same AC Company for 7 years was never really happy i called Cool Air on Friday morning my AC was fixed before the end of day at a much cheaper price than the other company quoted.
The turn around time for an appointment was great
The turn around time for an appointment was great. Their service technician Chris was amazing. Chris explained what the problem was, and I did not feel like I was taken advantage of. More importantly
The company was great to work with all around - great communication, reasonable rates, & the technician's were friendly,
The company was great to work with all around - great communication, reasonable rates, & the technician's were friendly, knowledgeable, and hard-working. Grateful to have chosen COOL AIR USA for my AC
I am not one to leave reviews but I really did have a positive experience with the tech they sent out
I am not one to leave reviews but I really did have a positive experience with the tech they sent out. He was kind, informative and not pushy. Pricing was quite fair vs. the market. I had a very p
They came on a Sunday for emergency of a broken AC unit
They came on a Sunday for emergency of a broken AC unit. Only charged a normal service charge which was refundable if work needed to be done beyond the service call. Got us running and came back the n
Technician was outstanding
Technician was outstanding. Polite, curious and efficient. When other companies immediately went to needing a new compressor he looked deeper to find the real problem. …
I’m a first time customer that searched the web for a highly rated AC maintenance company for my Rheem system
I’m a first time customer that searched the web for a highly rated AC maintenance company for my Rheem system. Cool Air had a 5 star rating. I called at 2pm on a 91 degree day for assistance. By 5pm s
First time customer
First time customer. Great service. Technician Leo was very professional, patient, and explained everything.
We had an AC tech come out by the name of Jose E, who was very professional, very accurate in his diagnoses of the situa
We had an AC tech come out by the name of Jose E, who was very professional, very accurate in his diagnoses of the situation and had alot of integrity. He showed me before and after pics and within a
Junior was my service rep
Junior was my service rep. He did a wonderful job. Is very polite, friendly and helpful. Explained everything he was doing and I could see the difference when he was done. He also cleaned the are
Great Technician came straight in and assess my issue with a positive result
Great Technician came straight in and assess my issue with a positive result.! Cool Air again!!
Kinnsey was our Cool Air technician
Kinnsey was our Cool Air technician. He did an amazing job cleaning the ducts and providing maintenance on our HVAC blower. He’s super thorough and takes pride in his job. It was a pleasure having him
I've always been a bit wary of service companies from car mechanics to laundry machine repairmen
I've always been a bit wary of service companies from car mechanics to laundry machine repairmen. I've always had to argue and haggle with previous companies to be fair with me for the pricing. Cool a
Completely happy with the service
Completely happy with the service. I had a non emergency issue but still had same day service. My technician was excellent, leo explained clearly everything he was doing, why and what were the optio
Came out same day, on time and fixed everything in the first service call
Came out same day, on time and fixed everything in the first service call. Tech was very professional and competent. …
My Technician Joseph Was Awesome He is very knowledgeable, He took his time to explain everything to me and made sure I
My Technician Joseph Was Awesome He is very knowledgeable, He took his time to explain everything to me and made sure I understand what was wrong with my ac. He then got my ac up and running in no tim
The team that came to installed my unit were cordial & professional
The team that came to installed my unit were cordial & professional. Gave me a time estimate when they arrived & stuck with in the timeframe. Everything was done efficiently & with minimal down time.
Everything went as planned
Everything went as planned. The tech arrived when he was supposed to. He was polite and easy to talk to. He answered all my questions and proceeded to clean and sanitize the ductwork. I believe hi
I have had a chronic leak for years only in heavy rain that I have had several companies look at
I have had a chronic leak for years only in heavy rain that I have had several companies look at. Carl was very friendly and expert in checking over the whole system inside and out in making his recom
Lior was very professional and honest with his advice, did above and beyond service and was quick and easy to work with
Lior was very professional and honest with his advice, did above and beyond service and was quick and easy to work with. Overall an exceptional experience
The service was quick and easy
The service was quick and easy. Junior, the technician, was very professional and made my elderly mother feel very comfortable as I was not available to be at the appointment. I will definitely be us
Today, Archie serviced my A/C unit
Today, Archie serviced my A/C unit. He was very friendly and efficient. He serviced the unit quickly and skillfully while simultaneously answering my questions and elaborating on them. Although the un
The team that arrived were above and beyond professional and detailed the work they were doing for the day
The team that arrived were above and beyond professional and detailed the work they were doing for the day. They completed the task in a timely manner, HVAC system, and explained how to use the equip
I had a great experience with this company after trying with several companies, including the one recommended by the AC
I had a great experience with this company after trying with several companies, including the one recommended by the AC manufacturing company. We feel really confident with the high quality of service
Michael performed the annual maintenance on the AC and inspected the system
Michael performed the annual maintenance on the AC and inspected the system. Although it wasn't raining, he still wore overshoes. I appreciate that the company fulfills its commitments.
What a lifesaver
What a lifesaver! I called this COOL AIR USA and was able to get a same day appointment. Zeke (AC Tech) was at my house within the hour of my call. He was thorough and resolved our issue. The service
Amazing service and very friendly
Amazing service and very friendly! Requested an appointment on their website at 6:30pm, assuming someone would maybe call me next day. They not only called right away, a technician was at my house by
The service was magnificent
The service was magnificent. Archie Moore was very professional, thorough and energetic with conversation and explaining. Very happy with the service provided and how he made sure to provide this
My technician was very helpful, courtesy and knowledgeable
My technician was very helpful, courtesy and knowledgeable. My problem was solved within 24 hours of my calling. Great service by everyone. I would definitely recommend them and use them again. Th
The technition, Junior was professional, quite knowledgeable, and communicated the issue clearly
The technition, Junior was professional, quite knowledgeable, and communicated the issue clearly. He replaced the part quickly, and my Mom was able to enjoy her air conditioned home once again. Exc
Rolando, the technician, was very knowledgeable and efficient, and was able to explain exactly what was going on with my
Rolando, the technician, was very knowledgeable and efficient, and was able to explain exactly what was going on with my A/C unit. I was just not very happy with having a problem already... my unit is
I called them in a Saturday morning because my AC wasn’t working and they came less than 4 hours later
I called them in a Saturday morning because my AC wasn’t working and they came less than 4 hours later. It was June, so the summer was killing us. John Ortiz, the worker who came here, was very profes
Cool air is the best
Cool air is the best! Installers Steve and Joe were friendly, knowledgeable, professional, and neat in their work. They came on time, got the installation done working together, and cleaned up perfec
I had contracted with Cool Air USA to replace my 3
I had contracted with Cool Air USA to replace my 3.5 ton split unit that was on it's last leg. When I had originally contacted them to price out the unit, my AC was working just fine. And as you wou
We’ve been using Cool Air USA for years and we are always very happy with their service—including their 24hr emergency l
We’ve been using Cool Air USA for years and we are always very happy with their service—including their 24hr emergency line. Most recently, the tech was in and out within 30min and everything was clea
Tech David was a superstar
Tech David was a superstar! Very professional and friendly. He figured out the problem I was having (not cooling) and fixed right away. It took more time since my unit is 15 years old but at the end e
Always a 5+ Star experience with Cool Air
Always a 5+ Star experience with Cool Air! Junior came out to service us again and quickly diagnosed the issue and provided a solution. This our 2nd time using Cool Air. This is the only place I call
My older AC stopped working and needed a line flush
My older AC stopped working and needed a line flush. Cool Air came out and fixed it for me immediately in a morning and then came out the next day to clean the coils. Their tech was highly efficient,
My experience with Cool Air USA has always been excellent
My experience with Cool Air USA has always been excellent. Everyone I’ve ever dealt with (they installed my HVAC system last year) has been highly responsive, professional, knowledgeable and courteous
Sean was really great to work with
Sean was really great to work with. He came out to our firm very quickly and installed everything in a timely and professional manner. He was courteous to not make too much noise as he knew the atto
The Tech ( Kevin ) that Cool Air USA sent out did a fantastic job
The Tech ( Kevin ) that Cool Air USA sent out did a fantastic job. He explained the problem with the AC Unit and fixed it effectively and did a great job. Called Cool Air USA in the morning and Kevin
This company was very responsive and clearly intent on making my experience with them a good one
This company was very responsive and clearly intent on making my experience with them a good one. They were able to provide a technician out to me as soon as I needed, and he was friendly and knowled
Overall I had a very good experience with CoolAir
Overall I had a very good experience with CoolAir. The first rep (David) was able to come out the next day after I called to request a service visit after noticing an issue with my AC system. The firs
We have been loyal customers for three years and had a technician give us an estimate for a new AC install
We have been loyal customers for three years and had a technician give us an estimate for a new AC install. It was very reasonable and we plan to accept the bid. We trust the service Cool Air USA prov
I’ve used cool air for my business for the last 2 years and also my home
I’ve used cool air for my business for the last 2 years and also my home. They are very professional and every employee I’ve met has been great. Johnny was at my house yesterday when I had an issue wi
David was very polite and professional
David was very polite and professional. He diagnosed the problem quickly and was very informative. He was very efficient and thorough with everything. We really have all positive things to say about D
Ricardo was terrific
Ricardo was terrific! He was knowledgeable and patient. He explained everything very clearly and told us what we needed to do to keep the unit running smoothly. I would highly recommend Cool Air
Service was excellent
Service was excellent. They took care of the replacement part under warranty and installed it. Technician was very professional. Respected all the COVID precautions, and made my mother feel safe. Tota
Service's from CoolAir are always golden
Service's from CoolAir are always golden! They assist my sons on the proper maintenance of their unit until service is needed. We do it twice a year. In June hit summer months beginning and again in
My A/c stopped working on a Sunday
My A/c stopped working on a Sunday. I called Cool Air and they responded promptly. A diagnosis was made and fixed within an hour. Daniel was the technician that came out. He was very polite and knowle
Douglas was very professional and polite
Douglas was very professional and polite. He took the time to explain our ac system and go over humidity settings and even called our thermostat manufacturer. Excellent service and we highly recommend
Our business has been using Cool Air Usa for 5 years and its always been a great experience
Our business has been using Cool Air Usa for 5 years and its always been a great experience. Today we had Zeke come out and he was very professional and efficient. He showed us everything that needed
Charles was very professional and did a thorough job of checking the unit to find out what the issue was
Charles was very professional and did a thorough job of checking the unit to find out what the issue was. He fixed it with ease and I was very happy since it was extremely hot. …
We bought a new house in Miami-Dade and lived there for 2 months when out of the blue the AC started leaking water all o
We bought a new house in Miami-Dade and lived there for 2 months when out of the blue the AC started leaking water all over the floor. Turned out the system was not previously maintained properly whic
My goto vendor
My goto vendor. I love their model of business. They dont believe in overcharging and having less clients but they charge fair …
Extremely timely and professional a/c business
Extremely timely and professional a/c business. The installers were highly courteous, explained every step that they performed, and kept a potentially messy job into an impressive clean-up! Thank you
Fantastic service
Fantastic service! David arrived on time, he explained all of the issues clearly, took time to point out why our unit was leaking, and he was extremely polite, tidy and super quick! Our leaking unit w
As always, another satisfying experience with Cool Air USA
As always, another satisfying experience with Cool Air USA. I'm a long time customer and I have always been satisfied with the experience and attention I received from the company's management and te
Leo showed up on time, was very thorough on the explanations about what needed to be done and also about maintenance tip
Leo showed up on time, was very thorough on the explanations about what needed to be done and also about maintenance tips I could use to extend the unit's life and time between maintenance visits. Wor
My second time with this company
My second time with this company. Again, a great job having AC run efficiently. Addressed my inquiries and concerns. As an educator, knowledge is very significant. I give this company five stars 🌟, t
Orlando was excellent
Orlando was excellent! It was always on time and upgraded all seven of our air-conditioning units. He was extremely helpful and knowledgeable, exactly what I was looking to make sure our house was run
Technician named David was prompt very professional and informative
Technician named David was prompt very professional and informative. David checked the unit showed me what needed to be done and gave me a price..David was courteous and left the area clean. The paym
from the first call to schedule appointment to the completed job, I was impressed
from the first call to schedule appointment to the completed job, I was impressed. The technician, not only performed the job I had originally called about, he did a complete inspection and located a
Lior was professional and informative
Lior was professional and informative. He addressed our concerns and did clean, great work.
Cool Air USA sets the Standard for Exceptional work and honest A/C repair
Cool Air USA sets the Standard for Exceptional work and honest A/C repair. Highly Recommend requesting Archie Moore as your repair tech. He was friendly, honest and worked quickly. He was thorough in
Very happy with the service cool air USA provided to us, on time and ready to go to work after giving us a well explaine
Very happy with the service cool air USA provided to us, on time and ready to go to work after giving us a well explained quote with well explained options. Thank you very much to Chris our service ma
This review is lengthy so sit down with some cafecito
This review is lengthy so sit down with some cafecito. I’m only making 1 post and it is a cumulative deposition of our entire 5 star experience since day 1 of our AC troubles with successes every time
I had a very good experience with the company
I had a very good experience with the company. They were very nice in dealing with my HOA and the workers, Mr. Mitchell and Ariel were great! Thank you
It was a pleasure to work with Cool Air USA
It was a pleasure to work with Cool Air USA. Appointment was scheduled the same day I called for service. Technician David was amazing! He was on time, repair was done right a way. David was very kno
Techs were very professional and efficient
Techs were very professional and efficient. Being upfront about the pricing was a bonus.
Lior B came on a Sunday evening and kept us updated before his arrival which was very much appreciated
Lior B came on a Sunday evening and kept us updated before his arrival which was very much appreciated . He identified the issue very quickly and explained the work needed and disclosed the itemized c
I read the review and Cool Air USA are really good; they tell you the true about the time when they can go to you home a
I read the review and Cool Air USA are really good; they tell you the true about the time when they can go to you home and if you ask to call 1/2 hour before arrives they call you. …
I have used CoolAirUSA 3 times for preventative care and fixing our AC unit and every time they exceed expectations
I have used CoolAirUSA 3 times for preventative care and fixing our AC unit and every time they exceed expectations. They are prompt, responsible, to get the work done with full transparency. Most imp
The technician arrived within the agreed time frame
The technician arrived within the agreed time frame. He quickly assessed the issue and had the necessary part that needed replacement in his truck. My AC was working again as soon he finished. Very pr
I was grateful to have same day service especially since my unit was not working
I was grateful to have same day service especially since my unit was not working. I recieved a call informing the timeframe and the Technician called again when he was on his way. The Technician was
We were told we needed a coil cleaning from one our tenants and as soon as we called Cool Air USA to come out Anthony to
We were told we needed a coil cleaning from one our tenants and as soon as we called Cool Air USA to come out Anthony took some pictures and showed me that our coils were in good shape and there was n
We called Cool Air USA when the A/C compressor would not turn off
We called Cool Air USA when the A/C compressor would not turn off. They were able to sent out one of their best the same day to address the issue. Zeke was courteous and professional. He also worked t
We've worked with Cool USA before and have it always as a reference with a magnet on our unit
We've worked with Cool USA before and have it always as a reference with a magnet on our unit. This time I called at 5am after it went out at 3am to see if I could get an early appointment. They a
Excellence as expected
Excellence as expected! Cool Air USA has great response when I request for service. I use their service last year and again, this year, and I always feel like I made a great choice with them. Leo, the
Beginning with the estimate that was provided by Jack and ending with the installation by Mike and his crew, the whole p
Beginning with the estimate that was provided by Jack and ending with the installation by Mike and his crew, the whole process was professional and timely. The estimate was priced right and well below
My AC unit coils were very clogged from construction dust and the unit needed to be taken apart and cleaned
My AC unit coils were very clogged from construction dust and the unit needed to be taken apart and cleaned. Kevin and Mike from Cool Air were the technicians who performed this work and I have nothin
Omer at Cool Air USA was great
Omer at Cool Air USA was great! He showed up within an hour of us calling. He was professional and attentive. Diagnosed and fixed our leak in less than 2 hrs. Offered competitive pricing and recom
I’m extremely satisfied with the fast and professional service I received from Cool Air USA
I’m extremely satisfied with the fast and professional service I received from Cool Air USA! The technician was right on time, and soon had everything repaired and running. We will definitely be using
Jose, the technician, was excellent and very helpful
Jose, the technician, was excellent and very helpful. He took the time to demonstrate and explain that the drain pan needed to be cleaned, which is why the AC unit was leaking. He also examined the ai
The AC technician Frino was excellent
The AC technician Frino was excellent! Very thorough, informative and professional. Very happy with Cool Air USA.
Great service by Aldo
Great service by Aldo.. really knowledgeable, attentive , professional, and very helpful. Got issue and part resolved promptly. I have used Cool Air for two AC unit installation and ever since ..
A few months back we had Cool Air USA replace one of the AC units at our home and that went very well, so when we needed
A few months back we had Cool Air USA replace one of the AC units at our home and that went very well, so when we needed some routine service at our business we again contacted them. We had a very goo
I'm retired and I live in Florida
I'm retired and I live in Florida. It's a very good place. My air conditioner broke and I called a few places to fix it. I used to work on things but now I have money and let others work on things. Th
David the technician was very patience
David the technician was very patience. His job was quick and he took the time to explained me what happened. He also answered my questions!! I am very happy with the service.
I always use Cool Air Usa for all my air conditioner needs
I always use Cool Air Usa for all my air conditioner needs. From the installation of a new unit to servicing, I always go with this company. They are pros at excellent customer service. My tech was J
Anthony came to our condo yesterday and was friendly, kind and knew what he was talking about
Anthony came to our condo yesterday and was friendly, kind and knew what he was talking about. He gave me options and didn’t pressure us into doing anything. I was very happy with his service and ap
I've used Cool Air USA for many years for maintenance and new unit installation
I've used Cool Air USA for many years for maintenance and new unit installation. They are professional, highly competent, honest and fairly priced. I plan to continue using Cool Air USA rather than
I’ve had very reliable and professional service both times I’ve called CoolAir
I’ve had very reliable and professional service both times I’ve called CoolAir. This week Leo came out just a few hours after I called for help. He was polite and professional and I particularly like
These guys are super stars
These guys are super stars! I spent 3 days without any air conditioning. I called my local company and all they did was tell me that I needed a new unit. I called Cool Air and they were able to assist
I'm so glad that I found Cool Air USA - after having a bad experience with another company
I'm so glad that I found Cool Air USA - after having a bad experience with another company. Andrew (the technician) was a total professional in every sense of the word. He was very knowledgeable and
First A/C Company I called that is just doing what I wanted to unclog the Pipe
First A/C Company I called that is just doing what I wanted to unclog the Pipe. First A/C Company not trying to sell me Service on a monthly subscription, First A/C Company not to look at my whole AC
A pleasant and professional experience with my system purchase
A pleasant and professional experience with my system purchase. Expeditious scheduling and install. Excellent install team; Gary and Robert were expert, accommodating, and personable. Thank you!!
I called in and spoke to Adam, he was extremely knowledgeable and professional
I called in and spoke to Adam, he was extremely knowledgeable and professional. I explained my situation, and he knew exactly what needed to be done. He assigned Chris as my tech. Chris arrived on tim
Excellent service
Excellent service! The technician was very knowledgeable and was able to answer any questions I had pertaining to the install. He ensured a test of the unit was performed before just leaving. I used
I gladly recommend using Cool Air USA for any heating and A/C service in your home or business
I gladly recommend using Cool Air USA for any heating and A/C service in your home or business. I called on a Sunday morning for service and they where at my home within five hours of that call. The s
Good repair experience, Rolando and Gregorio were very conscientious in regard to taking care of the problem
Good repair experience, Rolando and Gregorio were very conscientious in regard to taking care of the problem. We are satisfied with the work and will continue to use CoolAir for our AC repairs and mai
My husband and I moved into a new house and the AC is super old and didn't seem like it was working efficiently so I wan
My husband and I moved into a new house and the AC is super old and didn't seem like it was working efficiently so I wanted someone to come out and look at it. I called an unnamed company and the guy
Fast, responsive, and tremendous value for the level of service and professionalism they provide
Fast, responsive, and tremendous value for the level of service and professionalism they provide. Cool Air really went the extra mile to make my AC replacement hassle free and efficient, they will be
Always a super experience with David
Always a super experience with David!! I called again Cool Air USA because of David’s prior service to my units! He is super nice, polite, makes sure not to dirty the place, and professional! Love it!
I called late Friday afternoon when my AC stopped Within a few hours a pleasant guy named Carl came and fixed the proble
I called late Friday afternoon when my AC stopped Within a few hours a pleasant guy named Carl came and fixed the problem for a fair price. What more can I ask for? Would recommend and will continue t
I have been using Cool Air USA for a few years and they always provide the best honest service I can ever ask for
I have been using Cool Air USA for a few years and they always provide the best honest service I can ever ask for! A technician named Lior was sent to me 09/26/2025 and he did a wonderful job getting
I called Cool Air USA to fix my A/C because I liked their online reviews and a friend recommended them
I called Cool Air USA to fix my A/C because I liked their online reviews and a friend recommended them. I was very impressed on how fast they were able to send an A/C service expert to my home. The te
I call to get an estimate of my AC and since the moment the sales person came to my house, they earn my trust
I call to get an estimate of my AC and since the moment the sales person came to my house, they earn my trust. I feel very comfortable with the person and when he told the that my AC could be instal
I called Cool Air USA when I found myself in a pinch when my AC broke down, they were very helpful and scheduled a visit
I called Cool Air USA when I found myself in a pinch when my AC broke down, they were very helpful and scheduled a visit during the weekend, on a Sunday. The technician was very punctual and explained
My wife and I didn't get home until ofter 9pm to find the AC not working
My wife and I didn't get home until ofter 9pm to find the AC not working. we looked online to find 24 hour support. We called several local "big name" ac companies but they either charged way too much
Xavier H was great
Xavier H was great! he made my yearly tune up process easy as could be! I will look to request him on any service calls moving forward
All personnel I spoke with gave me a sense of calm and confidence that they will resolve the ac issues I had after anoth
All personnel I spoke with gave me a sense of calm and confidence that they will resolve the ac issues I had after another ac company’s install fell short. Devontray and Mike came through and correct
Great AC company
Great AC company. Quick appointment, next day. Technician was very professional and explained the issue to us. Our issue was resolved quickly and we’re glad to have our AC back working again. Will do
I called today to set up a time to get a Nest thermostat installed
I called today to set up a time to get a Nest thermostat installed. The person I talked to was personable and friendly. She arranged to have a tech here today. In less than 3 hours the tech let me
I had my A/C coils and blower cleaned with this company
I had my A/C coils and blower cleaned with this company. As business they are a fair company. Promotions for returning customers are not great and prices are generally competitive. What stands out abo
Very happy with the service by Cool Air USA
Very happy with the service by Cool Air USA. I called them when my AC wasn't cooling properly and they had someone over within a few hours. Because I rent, I needed them to come back a second time aft
I’ve always had good service from them
I’ve always had good service from them.
I would recommend this company to anyone needing AC/Heating service
I would recommend this company to anyone needing AC/Heating service. They showed up on time and were very professional and fixed the issue quickly. Zeke did a great job in fixing our issues in a timel
We recently moved into a home that had a subtle odor coming through the ventilation system
We recently moved into a home that had a subtle odor coming through the ventilation system. We called Cool Air USA and they sent a technician the very next day. Anthony checked out the entire A/C syst
We were very happy with our services
We were very happy with our services. Cool Air was helpful, on time, and solved our issue quickly. He even called the next morning to make sure it was still working. 5/5 ⭐️
I called for Service on a Saturday, The Tech showed up in a couple of hours
I called for Service on a Saturday, The Tech showed up in a couple of hours. He thoroughly inspected both AC units and determined that one of my units needed Freon. He also suggested monthly maintenan
Cool Air USA was a good choice for me for my air-conditioning system tuneup and maintenance
Cool Air USA was a good choice for me for my air-conditioning system tuneup and maintenance. Technician was very professional on time responsive and thorough he looked at my system, explained everythi
Fast same day service and quick, efficient troubleshooting by David and Rolando
Fast same day service and quick, efficient troubleshooting by David and Rolando. Our unit was originally installed by another company but we’re going to stick with Cool Air USA for our ongoing service
Leo was courteous and professional in his work
Leo was courteous and professional in his work. He showed me everything that was good and also bad with the A/C unit and ducting system. He even recommended a brand of thermostats, as I am looking to
Jose was professional, courteous, very knowledgeable, thorough and as an added bonus, he cleaned up after himself
Jose was professional, courteous, very knowledgeable, thorough and as an added bonus, he cleaned up after himself. He had to take apart and clean the whole handler unit and coils and afterwards you wo
Great service
Great service. The rep, Daniel, arrived about an hour after I called Cool Air USA. He was very professional and thorough in his work, completing the job in about 30 minutes. Our AC his been running
Excellent, reliable and professional service for this company
Excellent, reliable and professional service for this company. Ive used them a few times before and I've always been satisfied with the work that they do; however, today I'm even more impressed. Servi
We have had issues in aventura attempting to find a reliable air conditioning engineer and service
We have had issues in aventura attempting to find a reliable air conditioning engineer and service. I called in the early afternoon around 2 pm and was told they would send a technician that day betwe
This is a quick note to express my thanks for Aldo in correcting an inspection item on my new AC unit
This is a quick note to express my thanks for Aldo in correcting an inspection item on my new AC unit. He made a suggestion about sealing the unit and he also partnered with the County Inspector to e
Excellent Service, Installation of New Air Conditioner was great
Excellent Service, Installation of New Air Conditioner was great. After completion of installation, They gave me instructions on how to use my new equipment and answered all question in a professio
Cool Air’s technician, Jose, did a wonderful job
Cool Air’s technician, Jose, did a wonderful job. He answered my questions, explained the problem with my unit, and promptly solved the issue. I highly recommend.
Zeke & Eric were just here for a follow-up on a coil replacement
Zeke & Eric were just here for a follow-up on a coil replacement. These guys were (like all of the people I've been in contact with at Cool Air USA) great: friendly, knowledgeable & professional. The
It was a big repair and Junior, Mitchell, Rolando and another fellow did a tremendous job to leave my a/c unit running l
It was a big repair and Junior, Mitchell, Rolando and another fellow did a tremendous job to leave my a/c unit running like new. Also, Adam was able to give me good deals which made it easier to affo
I would recommend Cool Air USA to anyone looking for a courteous and professional experience
I would recommend Cool Air USA to anyone looking for a courteous and professional experience. The technicians were very helpful and explained in detail the work that needed to be done. I definitely
The technician sent over, Leo, was amazing
The technician sent over, Leo, was amazing. He arrived on time, was very courteous and professional. He explained everything with great detail and answered all my concerns. Leo made the necessary rec
I am very happy with the service received
I am very happy with the service received. The staff was highly professional, they arrived on time, they worked with precision and the AC was perfectly installed, cooling with great efficiency. I had
Leo did a fantastic job fixing my air-conditioning
Leo did a fantastic job fixing my air-conditioning. He was super fast, professional, explained everything in Detail, and fixed the problem. I definitely recommend using this company for any kind of ai
My tech Lior was great
My tech Lior was great. He called me in advance to let me know when he would be to my home. He answered all my questions. He also followed all their safety protocols concerning the virus. And my a
Artchee was awesome technician
Artchee was awesome technician. He came in for a tune up and found what was wrong with the unit. This company is highly recommended. Their customer service is on point. I even got a call back after th
Technician came out during allotted time and called prior
Technician came out during allotted time and called prior. Regular annual maintenance on the AC and he showed me all the photos of the inside of the handler and also recommended some future maintenanc
Cool Air is a well managed company and all the service techs we have delt with are very knowledgeable and look after det
Cool Air is a well managed company and all the service techs we have delt with are very knowledgeable and look after details very well.We have been very happy with them over the years & will very like
On 2/16/24 Lior from Cool Air USA performed a full inspection of my a/c unit and indoor air handler which I request once
On 2/16/24 Lior from Cool Air USA performed a full inspection of my a/c unit and indoor air handler which I request once a year. I asked him about my air ducts being cleaned. He offered to give me an
Rolando came the same day I called for service and fixed my AC unit immediately
Rolando came the same day I called for service and fixed my AC unit immediately. He identified the problem in 10 minutes and was able to fix it quickly. Thank you Cool Air USA!
David, was super helpful and efficient
David, was super helpful and efficient. He came on time and was very patient with all my questions and addressed all my concerns. He also gave me helpful information on how to take care of my AC unit
My parents Harry and Indera used Cool Air USA to get our AC units replaced
My parents Harry and Indera used Cool Air USA to get our AC units replaced. Our technicians were outstanding and highly professional. We would recommend them to all family and friends. Thank you!
Very timely, same day estimate for the repair of our central air conditioner and duct cleaning
Very timely, same day estimate for the repair of our central air conditioner and duct cleaning. The job was preformed the next day. The mechanics were excellent, professional, knowledgeable, and court
From beginning to start Cool Air was very professional and prompt
From beginning to start Cool Air was very professional and prompt. I had no wait time to speak with a representative and was able to schedule an appointment to check my HVAC system on the same day. Th
Christopher Johnson was my technician and he was excellent
Christopher Johnson was my technician and he was excellent. Very polite and respectful. He was knowledgeable and explained the issues and possible solutions. He was very thorough and explained everyth
Lior did an amazing job fixing my ac unit
Lior did an amazing job fixing my ac unit. He was quick, efficient, and explained everything in detail about what was going on and what he was doing. The fact that he was able to get fixed same day th
Great service in a timely manner
Great service in a timely manner! Even though it was an Independence Day weekend, Leo came within several hours after my call. He did the job alright, and my old system is cooling the air again! Thank
I am an existing customer and called them when my fathers ac unit started leaking everywhere
I am an existing customer and called them when my fathers ac unit started leaking everywhere. I called them and their machine picked up. I didn’t leave a message as I would try back. They called me
Great company
Great company. Anthony my service person was wonderful. He was knowledgeable, honest and explained everything to me. All the prices were preset on his iPad so I felt very comfortable when he told m
Cool Air is fantastic
Cool Air is fantastic! They are timely -attentive and are very neat. They provide pictures of the job they do. Never any surprises. Technicians are thorough and very professional. Our entire family us
Wallace was a very professional and courteous technician and walked us through the process
Wallace was a very professional and courteous technician and walked us through the process. He answered all of our questions and gave us excellent advice on how to maintain our air conditioning unit.
Our Technician, Danny, was very informative, polite, and seemed to really know his stuff
Our Technician, Danny, was very informative, polite, and seemed to really know his stuff! We appreciated his honesty and hard work in the unbearable heat! He definitely represents his company well!
There was some noise coming out from my AC area
There was some noise coming out from my AC area. I was not sure if it was my unit or another apartment. I decided to contact this company on a Sunday, they picked up right away and were willing to hel
Leo AC technician, He was Very professional in fixing the air conditioning system problem
Leo AC technician, He was Very professional in fixing the air conditioning system problem. He added some new technology to improve on it. I was satisfied with his professional work. I highly r
Our AC unit was not cooling, I called Cool Air that evening and their Tech Archie arrived at my home the next morning on
Our AC unit was not cooling, I called Cool Air that evening and their Tech Archie arrived at my home the next morning on schedule. He conducted his tests found the issue, advised that the part was sti
Our AC unit was not working and I called Cool Air in the AM they were here by mid afternoon gave quote for new unit and
Our AC unit was not working and I called Cool Air in the AM they were here by mid afternoon gave quote for new unit and were back here the next morning to install. Very pleasant people to work with fr
We were very impressed with Cool Air USA
We were very impressed with Cool Air USA. We replaced 3 units and fixed 2 units. Cool Air sent 3 teams, which split into groups of 2 people for each unit. Everyone was professional, respectful, organi
Cool Air is an excellent company delivering excellent service with exceptional staff that works diligently and professio
Cool Air is an excellent company delivering excellent service with exceptional staff that works diligently and professionally. The tech that was sent to my home was exceptional.
Moses did a great job
Moses did a great job. He was pleasant and efficient. Will call Cool Air again for my HVAC needs.
The team who came was very knowledgeable and they took the time to explain in detail the cause of the problem and how th
The team who came was very knowledgeable and they took the time to explain in detail the cause of the problem and how they were going to fix it before getting started. …
Used Cool Air USA twice now and both times they were professional and did good work
Used Cool Air USA twice now and both times they were professional and did good work. The technicians explain and document everything thoroughly. Our last technician Gene Ortiz was helpful, efficient a
Cool Air USA provided an excellent service cleaning the ducts and vents in my property
Cool Air USA provided an excellent service cleaning the ducts and vents in my property. Joseph was very professional, took the time to inspect my A/C, make recommendations based on its current shape a
Cool Air Usa was true to their word
Cool Air Usa was true to their word. I was impressed on how they dealt with my needs professionally, from the person making phone calls, technician, logistic supervisor and the owner of the company, E
The service man arrived during the specified time and was very courteous and knowledgeable and as I followed him he expl
The service man arrived during the specified time and was very courteous and knowledgeable and as I followed him he explained what he was doing and why, which was very helpful to me. I also liked the
Cool Air USA technicians were on time and very professional
Cool Air USA technicians were on time and very professional! The installation of my new AC unit was done very well! I will definitely use this company again!
Mike and his assistant were very knowledgeable and did exceptional with installing my new air conditioning unit
Mike and his assistant were very knowledgeable and did exceptional with installing my new air conditioning unit. The old equipment was removed and great care was taken to not damage floors or walls wi
He knew just what to look for and got it working quickly
He knew just what to look for and got it working quickly.
I was very happy and satisfied with the professionalism and service provided by Kinsley
I was very happy and satisfied with the professionalism and service provided by Kinsley. He called me before the appointment with ETA, showed up on time, was able to explain what needed to be repaired
I have been a Cool Air USA customer for 3 years now and I can always expect First Class, straight up, Honest Service
I have been a Cool Air USA customer for 3 years now and I can always expect First Class, straight up, Honest Service. Technician Jóse is very thorough and will take the time to explain any current or
A very professional, courteous and fast service
A very professional, courteous and fast service. Jose diagnosed the problem of a unit that stopped cooling after an electric outage, something that another company completely missed, and fixed it by r
We chose Cool Air USA because of their reputation of great service at an affordable, flat rate price
We chose Cool Air USA because of their reputation of great service at an affordable, flat rate price. Steve did an outstanding job of installing a new Rheem unit and thermostat. Steve and his work par
Archie was fantastic
Archie was fantastic. Very polite, professional and he delivered great service. He took his time to thoroughly troubleshoot my AC issue and tested many things to make sure the issue was accurately ide
This was a great experience from start to finish
This was a great experience from start to finish. Jake took the to explain everything to me while he did the estimate. I was pleasantly surprised at the price I was quoted for a new AC unit. The tech
The service was more than amazing
The service was more than amazing. The worker arrive on time. He explained everything he did. All their prices are upfront and with no hidden fees. Their prices are set by the company. So you wont fin
Received high quality professional service by a technician who clearly enjoys his job
Received high quality professional service by a technician who clearly enjoys his job. I was contacted prior to arrival and notified when technician was running slightly behind schedule. He was very d
I recently had a new AC installed by Leonar Tobav and Lovay Ahmad, they are fantastic
I recently had a new AC installed by Leonar Tobav and Lovay Ahmad, they are fantastic. They were super nice and paid great attention to detail. The installation was smooth, and they made sure everythi
They did a fantastic job fixing the cooling system
They did a fantastic job fixing the cooling system.
What an extremely professional experience
What an extremely professional experience. My AC was working intermittently. They came on a Sunday and even moved up the time. The technician was extremely polite and courteous and knowledgeable. He f
Lior b was an excellent professional
Lior b was an excellent professional. Very helpful and explains all the steps to fix the AC in details
I chose Cool Air USA due to their reviews, and I'm glad they are accurate
I chose Cool Air USA due to their reviews, and I'm glad they are accurate. Had a new air conditioner installed due to the age of my old one, along with an air return being added to one of my rooms. Pr
I called because my parent's AC in a senior community condo has finally died, I had spent 2/3 days trying to find someth
I called because my parent's AC in a senior community condo has finally died, I had spent 2/3 days trying to find something affordable, yet able to install quick and work with the HOA... guess what I
There was a leak in the coil
There was a leak in the coil. I called Cool Air USA and they sent the technician same day. They changed the coil the following day and now the AC is running. Great service!
I highly recommend Cool Air USA
I highly recommend Cool Air USA! They were able to send a technician out the same day I called for an appointment. Pablo arrived on time, was professional, courteous and, most important, super knowled
This company was a lifesaver for me when my AC suddenly stopped working
This company was a lifesaver for me when my AC suddenly stopped working. I called first thing Saturday morning, I had an appointment for the afternoon. They informed there was a technician nearby who
Excellent Service
Excellent Service!!! Had to replace my AC unit and did my due diligence and researched several companies and had serveral several estimates. Cool Air USA came out on top and they did not let me down f
Mike was awesome
Mike was awesome! Very knowledgeable technician who explained everything to us with great detail and offered to me the various options available. Arrived ahead of schedule and worked efficiently, with
This company is amazing
This company is amazing. From the time booked my appointment until the technician showed up I had no issues. Ricardo came to my home and got my air conditioner up and running again all for an affordab
I called Cool Air because my AC was not cooling and was able to get a technician out the next day
I called Cool Air because my AC was not cooling and was able to get a technician out the next day. David was very knowledgeable and explained thoroughly the reason my AC was not cooling and he also p
Cool air usa is my favorite
Cool air usa is my favorite. Always satisfied with the service. I got the reference from my son Jean thomas junior. Jose very professional a lot of passion for his work. Wonderful young men. Cool
Just want to say that Xavier did a great job in not only fixing the problem with the A/C system but also took the time t
Just want to say that Xavier did a great job in not only fixing the problem with the A/C system but also took the time to thoroughly review and clean out all the gunk found in the pipes. He also provi
Cool Air and their Service Technicians provided a quality repair to my upstair’s AC unit
Cool Air and their Service Technicians provided a quality repair to my upstair’s AC unit. The team was very professional and courteous. They were also very considerate of our home. Top-Notch Service
I had several companies to come and quoted
I had several companies to come and quoted. Several insisted I needed a major repair to be done. The others were honest and recommended what was really necessary . However, I chose Cool Air because I
For two years we had been struggling to figure out why there is condensation on our second floor air vents
For two years we had been struggling to figure out why there is condensation on our second floor air vents. Our builder and original HVAC contractor tried numerous remedies to no avail. Because the
These guys installed a new home ac unit 2 years ago
These guys installed a new home ac unit 2 years ago. It recently began having some issues. Laith was the tech they sent out to unclog the machine. He was very thorough and explained everything clear
We called late in the evening and got a tech dispatched in 20 minutes
We called late in the evening and got a tech dispatched in 20 minutes. Tech arrived and quickly determined the case. He had what was needed to fix it promptly and it was affordable. Thank you for you
This was our first time using Cool Air USA and we're very pleased
This was our first time using Cool Air USA and we're very pleased. Technician John Ortiz saw the issue and not having quick access to the needed materials placed a temporary fix until he returned. Thi
Yesterday Cool Air came and Johnny was my service technician
Yesterday Cool Air came and Johnny was my service technician. Lightening had shorted my A/C and due to a rare health condition having my home temp above 72 is life threatening. I vacated until the app
Jerome and Luis are great working together
Jerome and Luis are great working together. They are very professional and went above and beyond to overcome challenges they faced while installing the ac unit at my house. These guys KNOW what they a
These Techs are excellent
These Techs are excellent. I was fortunate to meet 3 of them and the caliber of technical experience they have is unbelievable compared to the rest or technicians I've dealt with in the past. They ans
Leo arrived on time, even called when he was on his way
Leo arrived on time, even called when he was on his way. He was very knowledgeable, professional, and competent. He quickly diagnosed the issue and suggested different ways for it to be handled. I’m t
Cool Air Team went above and beyond our expectations
Cool Air Team went above and beyond our expectations. Professional service and expertise from the whole team. We needed to replace our condo AC unit and they were knowledgeable, quick to respond, reas
I loved the service from my technician David
I loved the service from my technician David. He gave me a great estimate and was able to do the entire job by himself in a quick and professional manner. He was very nice and understanding. I would l
I had this company replace my AC
I had this company replace my AC. Overall, my experience was EXCELLENT. They quoted a fair price, scheduled the work, showed up, did it correctly, responded when I had issues, and were in general very
My dad, Emilio V, had an emergency on thanksgiving and they sent out a technician that day
My dad, Emilio V, had an emergency on thanksgiving and they sent out a technician that day!! The next day the technician came back and fixed his AC!! It’s running perfectly. The tech himself was so ki
Great service
Great service! I will call them again ... the technician was super nice and on time. He had little protections to wear inside the house over his big shoes and he climbed on my roof during the storm. T
Lior B was very professional and thoroughly explained everything and the fixes
Lior B was very professional and thoroughly explained everything and the fixes. We will be using Cool Air USA and asking for Lior!
Installed smoothly about 2 years ago
Installed smoothly about 2 years ago. Hardest part was getting permit. Had a maintenance done by #65 Xman yesterday. I gotta say I was very impressed with service technician doing maintenance on my un
We have used Cool Air USA several times and each time we are extremely pleased
We have used Cool Air USA several times and each time we are extremely pleased. They usually come the same day I call and everyone is always so professional, experienced and polite. This last time te
Great service
Great service!! Amazing customer support. I purchased a unit and the installation was done immediately! Their technicians are professional, knowledgeable and they offer exceptional service. I have rec
Mike did a great job in my brickell key unit
Mike did a great job in my brickell key unit.
He was very punctual, CLEAN WORK , and explained everything to me , even though …
I’ve used this company multiple times for installation and maintenance and even if i had issues, they are quick to recti
I’ve used this company multiple times for installation and maintenance and even if i had issues, they are quick to rectify the situation. My current tech, Leo is great. He knows my system and is very
Cool air was quick & professional when fixing my A/C
Cool air was quick & professional when fixing my A/C. Called them on Monday and they sent someone out that afternoon to figure out what was wrong. It turned out the motor needed to be replaced and the
I am very pleased with CoolAir USA, installation went well, timely and efficient, repair calls the other day and 2-3 mo
I am very pleased with CoolAir USA, installation went well, timely and efficient, repair calls the other day and 2-3 months ago, excellent service teams, quick response, came when they said they woul
My 12 years old AC unit broke
My 12 years old AC unit broke. Cool Air USA was able to come out the next day to give me an estimate for new unit. They were super professional and not pushy. They answered all of my questions honestl
Mike from Cooling USA squeezed us in on a full schedule
Mike from Cooling USA squeezed us in on a full schedule. He fixed our cooling issues and went above and beyond. He added a lock on our ac unit that should have been there and fixed our attic door that
I cannot say enough about the amazing service i received
I cannot say enough about the amazing service i received. Anthony went out of his way to do the absolute best job possible. He was professional, courteous, and explained each part of the process to me
Amazing customer service
Amazing customer service. A technician was sent to my home within 30 minutes of me contacting the company. When David arrived, he was a very knowledgeable and professional person. He answered any and
Archie called prior to appointment
Archie called prior to appointment. Asked what it was. Came in extremely respectful of my home. Immediately took his shoes off and was informative on the issue. How to maintain clean ac. Which no ot
I used their services to install a new AC
I used their services to install a new AC. Their price was fair and they came on time and were very professional.. Leo and his partner were very thorough and did a great job installing the new AC. And
5 Stars…for Yury
5 Stars…for Yury! After nearly a week without air conditioning in the middle of July in Florida, I can confidently say Yury from Cool Air USA is the technician you want on your …
Jose did a terrific job on our system
Jose did a terrific job on our system. Within a few minutes he had diagnosed the issue and gave me multiple options to fix it with estimates. We settled on a course of action and about 90 minutes late
Very good experience
Very good experience. They came out promptly and the communication was good. My tech was very thorough and explained everything to me. I recommend this company for your AC needs
I called Cool Air USA to have my AC system cleaned and my ducts brushed/vacuumed
I called Cool Air USA to have my AC system cleaned and my ducts brushed/vacuumed. I submitted an ask for a quote using their online system and received a call within the hour to schedule an appointmen
Couple of days ago my wife and I walked in the house after 6 p
Couple of days ago my wife and I walked in the house after 6 p.m. and we felt the hot air blown in our faces right away , thermostat showing the temperature 87. You can imagine how we felt. I call Co
The tech who came out I believe his name was Kevin
The tech who came out I believe his name was Kevin... was super nice and walked me through my AC operation and my concerns. I was advised on best solution to fully resolve the issue, which was cleanin
Called them around 3:00 and they said they will arive between 6 and 9
Called them around 3:00 and they said they will arive between 6 and 9. Leo showed up 5:45 and told me it would take an hour after going through the whole system. He was done by 7pm. Excellent service
the AC work good now and they got here fast so I am happy
the AC work good now and they got here fast so I am happy...
We had our air ducts cleaned
We had our air ducts cleaned. Very professional. Friendly. Did a great job. Thank you. (A Team)
Experience was great, service was quick and reliable on time
Experience was great, service was quick and reliable on time. The technician was very knowledgable of what he was doing.
I had a wonderful experience with Leo
I had a wonderful experience with Leo. He was very knowledgeable and took the time to explain everything. I will def recommend this company and technician to others.
The service was amazing
The service was amazing! Reliable and the technician arrived at the earlier part of the time window I was given. Same day service. He thoroughly explained what was causing the clog in our ac pipes and
Jose did a superb job in repairing our AC unit
Jose did a superb job in repairing our AC unit. He actually came over on Thanksgiving morning to diagnose the problem. Unfortunately, he couldn’t fix it then because it required a proprietary part fro
We had a AC split system installed
We had a AC split system installed. The front office from the top to the installers were cordial and explained the process with open questions. The installers Marlon and France were prompt and took ca
Our AC needed maintenance because it was turning on and off
Our AC needed maintenance because it was turning on and off. I called at 9:30pm and Leo arrived within the hour. He also serviced the AC and got it working properly within 30 minutes. I’ve never been
After 6 years, needed coils and blower cleaned professionally
After 6 years, needed coils and blower cleaned professionally. Tech was polite, clean, and very thorough. When asked, he explained exactly what he was doing and why it needed done. Cost was reasonable
I've had always a pleasant experience with Cool Air, and Dennis made sure to continue the streak going with his excellen
I've had always a pleasant experience with Cool Air, and Dennis made sure to continue the streak going with his excellent service and professionalism during my recent AC repair. We were expecting a mo
Cool Air USA is a great company
Cool Air USA is a great company. My AC motor broke making my house unbearable due to the heat. I contacted Cool AIr USA requesting service but there was no readily technicians available. After informi
We were experiencing major leaks in our A/C Unit
We were experiencing major leaks in our A/C Unit. They were very quick in responding, with a technician being at our home within 30 minutes from the time we called their office. David our technician w
They gave a great price on my A/C replacement, and the service was great
They gave a great price on my A/C replacement, and the service was great. The technicians were skilled and very personable, it felt like the job was in good hands and it shows, the new A/C is running
Finding an AC company is quite a task in Florida
Finding an AC company is quite a task in Florida. After conducting intensive research, and then interviewing, meeting, and talking with quite a few sales reps, I narrowed my search to three companies.
Leo is the best technician
Leo is the best technician! Our thermostat wasn't working, so we called Cool Air and they sent someone out to see us within 2 hours. Our technician Leo was amazing, he went above and beyond to make su
This company is pretty great
This company is pretty great. Called on a morning and had a technician in my apartment to look at my HVAC the same day later in the afternoon. The technician, I think his name was Jose, did a drain pa
Orlando was very professional and was very informative about how to upkeep
Orlando was very professional and was very informative about how to upkeep
These guys take customer satisfaction seriously
These guys take customer satisfaction seriously!
I have had several problems with my AC unit that relate to the building AC …
Review for Cool Air Usa Cool Air is doing an excellent job
Review for Cool Air Usa Cool Air is doing an excellent job! Lior came out to fix an issue, and now everything is working perfectly. The team was professional, efficient, and clearly …
Amazing — Their technician Mike was wonderful and very knowledgeable
Amazing — Their technician Mike was wonderful and very knowledgeable! I love how professional they are and take the time necessary to run the right diagnostics. They take pictures of everything they d
I've been blown away by the level of service (and the good price)
I've been blown away by the level of service (and the good price). They replaced the 14-year-old air handler in my condo and the condenser on the roof. I can;t recommend them highly enough.
Leo was great and knowledgeable
Leo was great and knowledgeable. He explained what he thought made sense for us and helped us with a few AC issues. Highly recommend.
Very professional
Very professional. Got the job done as promised, and my A/C is back up and running. Had to get a replacement part which was under warranty, and they took care of the warranty claim and made sure every
Cool Air USA was overall extremely excellent
Cool Air USA was overall extremely excellent. Sean their technician was very helpful by offering tips and advice on how to properly maintain our A/C in good form, I found him to be very honest. Sean i
Poland’s and Gregory were very professional
Poland’s and Gregory were very professional .. they put their shoe covers on or removed their shoes upon entering my home. They had patiently waited my arrival when I had messed up my timing.. and tho
Cool Air’s Kelsie maintained our two AC systems
Cool Air’s Kelsie maintained our two AC systems. He explained what he was doing, cleaned out the systems and showed me before and after photos. Pricing was reasonable for the service. Easy to work w
Ricardo was extremely professional, knowledgeable and patient
Ricardo was extremely professional, knowledgeable and patient. He explained in detail what he was doing and what the issue with the AC was. He took his time and ensure that the temperature was cooling
We have always gone with Cool Air since they were the only ones during 2020 that were able to attend our emergency quick
We have always gone with Cool Air since they were the only ones during 2020 that were able to attend our emergency quickly and following COVID protocols. So it was not surprise to us to receive the qu
Had a wonderful visit from Rolando A from Cool Air Airconditioning
Had a wonderful visit from Rolando A from Cool Air Airconditioning. He was prompt, he was upfront about everything, he was friendly and most of all, he was quick and efficient. I would highly recommen
Used Cool Air to address AC problem that we experienced on a Saturday when no one one is usually available
Used Cool Air to address AC problem that we experienced on a Saturday when no one one is usually available. They had a repairman Alonzo come to my property a little over an hour after I called. He w
Technician was awesome
Technician was awesome. Very well knowledge and courteous. His knowledge and intelligence made me feel comfortable with the work that he was doing. I would recommend him in this company to anybody tha
The tech who came was very friendly, and worked quickly and efficiently
The tech who came was very friendly, and worked quickly and efficiently. It wasn't a complicated fix (flushing out the condensation drainage), but he gave good advice on how to avoid the problem in th
Staying cool in Miami is my first priority, and COOL AIR USA is the best company I have found that keeps its appointment
Staying cool in Miami is my first priority, and COOL AIR USA is the best company I have found that keeps its appointments, are on time, diagnoses the problem and explains everything to their customers
The service was amazing
The service was amazing! Dennis, our technician, was able to fix our problem is less than 20 minutes. Only downside is… we had an appointment window of 3-6pm and he ended up arriving at 8pm. But he wa
We first called Cool Air USA about 2 years ago to service our old unit
We first called Cool Air USA about 2 years ago to service our old unit. The technician was on time and professional. When we decided to replace our unit last year, there was no hesitation about who we
My Tech Jose arrived in the agreed upon window, calling 30 minutes in advance
My Tech Jose arrived in the agreed upon window, calling 30 minutes in advance. He was professional, helpful, and courteous. He explained in easy to understand terms why my AC unit was malfunctioning,
Great repairman xavier was exceptional
Great repairman xavier was exceptional. They company responds right away and follows up. I'm glad I chose them
Technician was on time and professional
Technician was on time and professional. He asked for some time to access the situation and would discuss in detail what was needed
The repairman Archie was running late due to traffic and was very courteous in give me new updates on his arrival, which
The repairman Archie was running late due to traffic and was very courteous in give me new updates on his arrival, which I appreciated. When he arrived, he was knowledgeable about the unit, did not m
Cedric exhibited professionalism and was courteous
Cedric exhibited professionalism and was courteous .
Amazing company, professional, honest and prompt
Amazing company, professional, honest and prompt. Guys who came to help switch my ac unit out were both friendly, knowledgeable, and hardworking. They did a fabulous job! So happy with my new ac unit.
I've used Cool Air USA for a number of years now & always been very happy with them
I've used Cool Air USA for a number of years now & always been very happy with them. Had an issue with my air as the unit was freezing up & only blowing warm air. …
Jose was great
Jose was great. He diagnosed the issue and ordered the part. He came once the piece came in and replaced it and the unit is running the best it ever has. Jose was king polite on time and respectful
I called Cool Air USA on a Monday after five pm
I called Cool Air USA on a Monday after five pm. They responded quickly same day. My technician Archie was amazing. He social distanced but still was very personable and explained in detail what was g
I searched this company on google as I was looking for a reliable company and I'm glad I chose this company for my A/C s
I searched this company on google as I was looking for a reliable company and I'm glad I chose this company for my A/C service. From the communication to set up an appointment and their customer servi
Great experience with CoolAir USA
Great experience with CoolAir USA. We had our general bi-yearly maintenance, David was great. I have never had a technician be so polite, threw me off to be quite honest. I told him I had a concer
The service call was between 11am to 2pm
The service call was between 11am to 2pm. The technician showed up at 11:42am. Tevin was extremely pleasant and professional. He wore his face mask when speaking to me and entering my home. He rep
This company was referred to me by a friend
This company was referred to me by a friend. She saw a great deal of improvement in her allergies, and recommended I have an inspection. Today, Richard, the technician, was extremely helpful. He liste
Cool Air USA was able to get someone out to our house very rapidly to diagnose our broken AC
Cool Air USA was able to get someone out to our house very rapidly to diagnose our broken AC. We elected to do a full replacement after evaluating the two quotes they provided, and they were able to
After contacting several contractors and dealing with some issues I came across Cool Air in a consumer report booklet
After contacting several contractors and dealing with some issues I came across Cool Air in a consumer report booklet. After speaking with technician who came to the house I received a quote, very fa
Anthony handle the situation very well
Anthony handle the situation very well. He was very polite and help me to understand the entire problem and what he needed to do in order to have my both units working properly. I highly recommend h
The tech they sent (Alfred) was friendly, polite, and knowledgeable
The tech they sent (Alfred) was friendly, polite, and knowledgeable. He identified the issue with the HVAC and was equipped with everything needed to make the repair, at a price less than the nationw
David was very knowledgable and gave great tips on how to help our unit stay in great condition
David was very knowledgable and gave great tips on how to help our unit stay in great condition. He explained the process and work he will be doing and most importantly why the leak was occurring. He
Fast and professional air conditioning service
Fast and professional air conditioning service. Leotardo Tavares and Aiden were helpful and quick installing my new unit. I appreciate the help.
I called for an estimate on replacing my AC unit and David Cohen was the technician
I called for an estimate on replacing my AC unit and David Cohen was the technician. I was so very pleased! He was amazingly informative, polite, courteous and of course on time as well. …
Cool Air was great
Cool Air was great! My AC was struggling and needed to be replaced. Their Sales Technician came the day after I called and the new unit was installed the next day! Every interaction with the Cool Air
They were great from scheduling to the technician
They were great from scheduling to the technician. The technician Michael was thorough, very respectful and EARLY. 5 star experience. This is a great company with great people.
This was the best experience spending my money on ac service
This was the best experience spending my money on ac service. The gentleman came and advised the total cost. The gentleman who actually performed the installation was so careful to install correctly
Customer service when you call to schedule an appointment wasn't too great, the guy made me feel like I was bothering h
Customer service when you call to schedule an appointment wasn't too great, the guy made me feel like I was bothering him....However the technician David was amazing, he explained and showed me ever
I have been using Cool Air USA for several years and I am very pleased with their work
I have been using Cool Air USA for several years and I am very pleased with their work. This week they did a significant job, done by Nikevis Mitchell; he is excellent, responsable, and detailed orie
I called for service on a Sunday morning, the tech showed up within a few hours
I called for service on a Sunday morning, the tech showed up within a few hours. He was professional and communicated well. He made sure I understood the problem and gave me options for service. I was
My a/c stopped working very late at night
My a/c stopped working very late at night. After attempting to figure out what was wrong by checking the thermostat, I opened up the a/c closet door and saw that a red light was lit up on my 6-month
Update: David was just here to do maintenance and a cleaning
Update: David was just here to do maintenance and a cleaning. He was very professional and knowledgeable. He answered all of my questions. Cool Air USA is lucky to have such talent. …
Adam was an amazing help from start, was able to negotiation a quote and answer my many many questions, he followed up t
Adam was an amazing help from start, was able to negotiation a quote and answer my many many questions, he followed up too which was helpful, Julian had knowledge and was very helpful. Technicians wer
I Couldn't be happier with CoolAir USA
I Couldn't be happier with CoolAir USA! They gave me a timely appointment and the technicians Anthony R. and his partner Ben were absolutely the best! a great attitude and answered all one hundred of
Cool Air USA was fantastic with their service
Cool Air USA was fantastic with their service. We needed our A/C replaced and they were able to be contacted when needed and the two technicians who installed the new A/C were considerate and knowledg
Leo did a routine inspection and maintenance of our AC under our service contract
Leo did a routine inspection and maintenance of our AC under our service contract. As always, he was very professional, friendly, efficient and knowledgeable. He pointed out work we could do ourselv
Initially I called them because the A/C was not blowing cold
Initially I called them because the A/C was not blowing cold. The Tech that came out was systematic and thorough, and went over everything with me as he fixed the problem temporarily, advising all the
We've used them a few times now and every time I call a different company I regret it and go back to Cool Air
We've used them a few times now and every time I call a different company I regret it and go back to Cool Air. The technician David was so nice, professional and worked quickly. They are a little on t
I used this company twice before and they are very good
I used this company twice before and they are very good. They are very informative. First guy gave good maintenance tips on the ac, and second technician really taught me about the current ac I have a
I would like to congratulate the staff of Cool Air USA, they are very courteous, and professionals well trained, from th
I would like to congratulate the staff of Cool Air USA, they are very courteous, and professionals well trained, from the customer service that takes the call and schedule the appointment, the knowled
Excellent company
Excellent company! Jr showed up within the time frame I was given. He is a very pleasant young man who was professional, knowledgeable and was able to pinpoint my problem quickly. I am very happy w
The whole team at Cool Air is amazing
The whole team at Cool Air is amazing! Professional, courteous and solutions-oriented. Worked closely with David to service two AC units on the same day. Her was a great communicator and got the job d
Cool Air came out of 4th of July to help us with our AC that unexpectedly shut down
Cool Air came out of 4th of July to help us with our AC that unexpectedly shut down. They quickly responded and sent someone over. It was fixed within the hour. Responsiveness and punctuality was gr
My technician Leo was knowledgeable and was able to resolve the problem
My technician Leo was knowledgeable and was able to resolve the problem. Leo did not try to oversell and explained all my options. Yes, I am a repeat customer because they do a good job. My A/C is w
Great experience, easy to schedule the inspection and then the service of my unit
Great experience, easy to schedule the inspection and then the service of my unit. Both technicians were great, Leor explained I detailed what was going on with my coil and what needed to be fixed.
Am glad I called Cool Air USA their reception staff was very pleasant I called them at 7pm on a Sunday and she was able
Am glad I called Cool Air USA their reception staff was very pleasant I called them at 7pm on a Sunday and she was able to send a technician the next day by 11am super impressed by the quality of ser
I called Cool Air on Friday morning as our A/C was not cooling efficiently for two nights
I called Cool Air on Friday morning as our A/C was not cooling efficiently for two nights. I explained that we would be out of town until Monday morning and they scheduled me for a window from 10:00am
I have nothing but great things to say about this company and employees
I have nothing but great things to say about this company and employees. Andrew was super professional and courteous. He was knowledgeable and took the time to explain simple maintenance techniques fo
Cool air responded quickly and very professionally
Cool air responded quickly and very professionally. Junior was amazing and arrived on time and was so efficient. He had things up and running in no time, explaining his steps along the way. Excellent
I used Cool air USA for my hvac system, from my initial contact with the office to the technician's completion of the jo
I used Cool air USA for my hvac system, from my initial contact with the office to the technician's completion of the job my experience was awesome. This company is professional and timely. Would def
I had my home serviced today to install a new thermostat and the technician Anthony R
I had my home serviced today to install a new thermostat and the technician Anthony R. went above and beyond. He ran into to some unexpected issues with the wiring on my unit and he spent the extra ti
Great service
Great service! Super professional. Super fast from time I bought my AC to installation was one day!! Johnny was a very knowledgeable installer, he worked very hard installing a new AC and my house wa
The technician Leo came out and explained thoroughly what we needed to understand
The technician Leo came out and explained thoroughly what we needed to understand. He was informative and answered all our questions. We received our invoice, payment receipt and quote for further wor
Denis was an amazing technician
Denis was an amazing technician. Very punctual and explained the whole process to me, also gave me recommendations to avoid any issues. He repaired my system within a few minutes. He was very honest a
We tried another smaller companies which was taking a long time to repair our AC
We tried another smaller companies which was taking a long time to repair our AC. Finally we called Cool Air USA. Leo arrived and assessed our AC (in the rain) and gave us a very honest opinion. Our c
Very positive experience
Very positive experience. They arrived on time, and the technician Efrain was polite & professional. I asked him for a few business cards and later gave them to a couple of my neighbors. After explain
I’ve been using Cool Air for the past 6 years and so far they have gone above and beyond when it comes to servicing my A
I’ve been using Cool Air for the past 6 years and so far they have gone above and beyond when it comes to servicing my A/C unit. Their technicians are fast and they take their time to explain everythi
Incredible speedy service
Incredible speedy service. Technician was as nice as can be and very helpful. He also checked other components of the A/C to ensure there wouldn't be issues down the line. Great service great technici
Michael was efficient, polite and provided options for us rather than trying to upsell us on a big repair
Michael was efficient, polite and provided options for us rather than trying to upsell us on a big repair. This is my second time using him & Cool Air. I’d absolutely call them again and I would recom
Cool Air is a professional AC company that sent me a knowledgeable and honest technician who recommended some fixes tha
Cool Air is a professional AC company that sent me a knowledgeable and honest technician who recommended some fixes that were mandatory and some optional for my unit. He was on time, organized, respe
Cool Air USA did a fantastic job
Cool Air USA did a fantastic job. They got a technician out to my condo quickly. My technician (I believe his name was Kensy) was super professional and got my AC repaired quickly. I recommend high
Lior B
Lior B. was very efficient and informative. He is truly a professional and well knowledgeable about servicing an A. C. Unit. You can tell he enjoys utilizing his skills to help families stay cool all
Awesome professional service
Awesome professional service. David from Cool Air immediately diagnosed and repaired my AC problem this past Sunday. He was very professional and provided great service. I’m very pleased with the re
The services i received were awesome and cooled my unit off quickly
The services i received were awesome and cooled my unit off quickly. The technician was polite knowledgeable and quick. He arrived within the 3 hour window. He quickly assessed the unit and made the r
As always excellent service from Cool Air
As always excellent service from Cool Air. The account should be under Bruce Paolella not Richard Nhean. However, this company and service professionals always do an excellent job
I Can't say enough about the excellent service by Cool Air USA
I Can't say enough about the excellent service by Cool Air USA . I called them on a Saturday (April 2) to let them know I was ready to get a New AC, and that the estimate given was fine( Price given w
Cool Air USA did a great job - I couldn't be happier
Cool Air USA did a great job - I couldn't be happier. They were competitive on the price and worked with us on some unique issues with the installation. Mike was a great senior technician and took t
Steve and Jeff did an amazing job installing our new AC unit
Steve and Jeff did an amazing job installing our new AC unit!! Super friendly. The whole staff at Cool Air was awesome!! The entire process from the initial call to the very end was exceptional!! Nice
David was great
David was great! He arrived on time and explained everything clearly and in a lot of detail so I could understand what needed to be done. He even did some "experiments" so I could see what was wrong w
The work and the Service performed by the cool air USA crew was amazing
The work and the Service performed by the cool air USA crew was amazing. They were professional, curtious and precise. My place was left clean. They were very informative about how to take care of and
Very friendly, professional service
Very friendly, professional service. We were updated and notified of when the tech would arrive. The tech explained everything and gave a price before he preformed any repairs. Didn't try to upsale an
Cool Air has always been responsive, knowledgeable and thorough when we have requested service
Cool Air has always been responsive, knowledgeable and thorough when we have requested service. Our technician Leo was incredible; he was so polite, his expertise and the fact that he explained every
We have used Cool Air USA for a few years and have always had a pleasant experience
We have used Cool Air USA for a few years and have always had a pleasant experience! Most recently we had Leo as our technician. Leo was very informative and efficient. I highly recommend Cool Air USA
Cool Air USA is the best and most reliable and trustworthy company I have worked with - I have been using Cool Air USA f
Cool Air USA is the best and most reliable and trustworthy company I have worked with - I have been using Cool Air USA for the last 2 years since they installed my AC Unit and I recommend them to EVER
Made same day appointment and Yury arrived early
Made same day appointment and Yury arrived early. This never happens. Yury was great. He walked me through and showed me everything that needed to be done. Very polite and professional. Highly recomme
Great experience overall in their service
Great experience overall in their service! The phone rep was kind and accommodating, while Aldo was my technician and he was very informative and honest fast and efficient! Will definitely all back fo
I woyls recommend Cool Air Usa
I woyls recommend Cool Air Usa. They provide fast service and do very good work. My tecnician was friendly he explained thoroughily what the problem was with my A/C. He did the work quickly and eficie
Wonderful company
Wonderful company. From the phone call until completion. Rudy and his partner works very well together and they were efficient communicated well we each other they did wonderful work. I would recommen
If You are in Need Of Air Conditioning Service / Repair, call Cool Air USA
If You are in Need Of Air Conditioning Service / Repair, call Cool Air USA. Rolando arrived to our Home & did a Fantastic / 1st Class Job. It is so Rare to find such Professionalism. He took The Time
I was very happy with the services of Cool Air USA and their technician, Javier
I was very happy with the services of Cool Air USA and their technician, Javier. He was prompt, explained everything in great detail, and outlined my options in simple terms. The best part was when h
Outstanding experience
Outstanding experience! Customer service on the phone was quick and efficient. They were able to schedule out someone in just a couple of hours same day for a broken A/C (afterhours) which was great c
I recently had an issue with my HVAC system in my Miami Beach condo, where the blower had completely stopped running
I recently had an issue with my HVAC system in my Miami Beach condo, where the blower had completely stopped running. I reached out to Cool Air, and they sent over Kenzi, who turned out to be an absol
Cool air is AMAZING
Cool air is AMAZING! They are super professional and knowledgeable. They are honest and try to fix your AC instead of suggesting replacing it from the get-go! Their customer service is super welcoming
I requested Leo to come out and service my air conditioner today, May 29, 2024
I requested Leo to come out and service my air conditioner today, May 29, 2024. I ask for him as I have had him twice before and has never steered me wrong. I used this company previously when I owned
I had a great experience with Cool Air USA
I had a great experience with Cool Air USA! I had a tech at my house in about 2 hours and he was able to diagnose the problem in under 5 minutes. David gave great service and was able to show us the p
Needed to replace transformer and contacts after a short circuit
Needed to replace transformer and contacts after a short circuit. Thanks for the amazing service! Second time using their service. First time was for C-wire installation for new smart thermostat which
I called Cool Air USA to get my A/C repaired on a Saturday afternoon
I called Cool Air USA to get my A/C repaired on a Saturday afternoon. They came in just few hours, almost in the evening. The gentleman who did the repair was extremely professional, very helpful and
Leo was super helpful, did a decent job at a nice price point
Leo was super helpful, did a decent job at a nice price point. He educated on need to replace certain parts and ways to keep the HVAC performing and last longer.
Cool Air provided excellent customer service setting up installation
Cool Air provided excellent customer service setting up installation. Technicians that did the installation were great. They arrived on time, did a clean installation and cleaned up when were done.
Technician Leo serviced my A/C unit on 6/16/25
Technician Leo serviced my A/C unit on 6/16/25. He was on time and efficient. He explained everything I needed to know to maintain my unit. He showed me pictures as well. Overall, I am satisfied with
Cool Air USA is a great service provider we always use
Cool Air USA is a great service provider we always use. Their customer service is easy to reach, they answer promptly and set up convenient appointments. Their technicians are professional and efficie
I was completely satisfied with the service of Cool Air USA
I was completely satisfied with the service of Cool Air USA. The dispatcher Adam was extremely polite and informative. He called us to inform us that Walter will be arriving in fifteen minutes. Walte
I received three quotes to install a new 3 ton 16 seer ac unit with heat in my home
I received three quotes to install a new 3 ton 16 seer ac unit with heat in my home. Cool Air USA was the most knowledgeable, responsive and best price. They had multiple units in stock and provided m
My technician showed up on time, completed the job quickly and was very clean and thorough
My technician showed up on time, completed the job quickly and was very clean and thorough. Great job! Will definitely use Cool Air again.
The technician Arrived on time was very informative
The technician Arrived on time was very informative. Dispatcher was easy to understand and made me my appointment (SAME DAY) with no problem.
Leo, the technician, was very polite and efficient
Leo, the technician, was very polite and efficient. I was very thankful for his excellent work.
Mike was outstanding
Mike was outstanding!!! Extremely professional and respectful. He arrived on time. Explained in detail the problem with our system and the steps he would take to fix it. He also outlined what we need
Brian came by on schedule was specific and diligent in the assessment of my unit
Brian came by on schedule was specific and diligent in the assessment of my unit. Very fairly priced and hard to ask for a better service call. Any problems in the future I will definitely reach out t
Cool Air USA is by far the most professional company I have ever dealt with
Cool Air USA is by far the most professional company I have ever dealt with. On every level, the representatives of this company went above and beyond. My house required a full AC replacement and Cool
Service person showed up on time understood the issue, checked out the problem and promptly proceeded to re-install the
Service person showed up on time understood the issue, checked out the problem and promptly proceeded to re-install the thermostat and program it with skill. Thanks for your help.
Great company purchased my unit back in 2015 and all my service/maintenance calls have been managed by them to this date
Great company purchased my unit back in 2015 and all my service/maintenance calls have been managed by them to this date! MIKE was very professional, knowledgeable and understood my ac needs. Dennis w
My AC stopped working in the middle of the night and I am so glad I found this company
My AC stopped working in the middle of the night and I am so glad I found this company. They were able to come out same day & thankfully had my AC unit up and running before nighttime. The repairman t
I called a few A/C companies before I reached Cool Air USA
I called a few A/C companies before I reached Cool Air USA. All A/C companies had a long wait (3 - 5 days) for an A/C service and we needed a someone who could come out the same day. I'm extremely imp
I was able to get a same day appointment
I was able to get a same day appointment. The technicians were on time. They were friendly, but professional. They discussed the issues with me, and explained what needed to be done in order to cor
Had an issue with our AC panel, they scheduled someone to come the following day
Had an issue with our AC panel, they scheduled someone to come the following day! Our situation was unique given the type of panel we had, so they had to schedule a specialist. Yuri was extremely help
Same day service was incredibly convenient
Same day service was incredibly convenient. Only a few hours after I called and spoke to the courteous phone attendant, did the repair guys appear. Z and Tony were very nice, professional and these gu
Had a great experience with CoolAir air conditioning company
Had a great experience with CoolAir air conditioning company. Our unit wasn’t cooling well and Yuri came and fixed everything right up. He was punctual, knowledgeable, and efficient. I highly recommen
Cool Air USA installed my system a couple years ago
Cool Air USA installed my system a couple years ago. Whenever I have a problem, they generally come out same day. Great company. Yuri was my tech yesterday. He was knowledgeable and resolved my issue
Incredibly happy with the service provided
Incredibly happy with the service provided. My AC suddenly stopped working as it needed some maintenance. First Julian was very helpful and set up an appointment right away. Archie was our technician
Hired Cool Air USA to come for a preventative maintenance consultation of my a/c before the hot summer here in S Florida
Hired Cool Air USA to come for a preventative maintenance consultation of my a/c before the hot summer here in S Florida. Leo was very friendly and knowledgeable. He offered some great best practices
I HIGHLY RECOMMEND this business for your AC repair needs
I HIGHLY RECOMMEND this business for your AC repair needs. I was able to get a same day appointment!!! The technician made a diagnosis of the issue within minutes of his arrival. He ordered a part for
After dealing with some of the companies here in south florida, I was anxious about the process of having a new a/c and
After dealing with some of the companies here in south florida, I was anxious about the process of having a new a/c and air handler installed in our old house. This company exceeded my expectations i
Davis was fast and efficient
Davis was fast and efficient. We have used the company for over 10 years and they have always done a great job. It also helps because they have our repair history.
David did a wonderful job
David did a wonderful job. He was here right on time, serviced my unit efficiently and did a high quality job. He is also a really friendly guy and I felt comfortable having him in my home. Fair price
Alfred was very professional and helpful in answering my questions and concerns regarding my A/C unit
Alfred was very professional and helpful in answering my questions and concerns regarding my A/C unit. He was very transparent with the cost of current repairs as well as future ones that may be neede
We just had a service call from Cool Air USA with Leo
We just had a service call from Cool Air USA with Leo. Wow! What a pleasant and extremely knowledgeable professional! He showed up within the allotted time frame, had an extremely personable demeanor,
Brian the HVAC Tech was phenomenal
Brian the HVAC Tech was phenomenal. He quickly diagnosed my issue and advised the warranty covers the necessary part. The labor charge, however, was excessive I feel, but again Brian was great!
Unbeknownst to us, we had a freon leak somewhere in our AC system which required refills about every 3-4 months
Unbeknownst to us, we had a freon leak somewhere in our AC system which required refills about every 3-4 months. No other AC company we hired could figure it until Cool Air ran some tests using a spec
We are very pleased with the timeliness and professional service from Cool Air USA
We are very pleased with the timeliness and professional service from Cool Air USA. From the moment the technicians came to the house to do the estimate, we saw that the level of service and thouroug
Booking the service was a breeze
Booking the service was a breeze. The customer service team was friendly and efficient, answering all my questions promptly. The technician, Roland (or Ronald?), arrived right on time and was very pro
I’ve used Cool Air before and they are always great
I’ve used Cool Air before and they are always great. Special thank you to Dennis who was the hero of the day! He knew what the issue was right away and resolved the problem in less than 20 minutes. Wo
Lior did an amazing job as usual for our annual HVAC service
Lior did an amazing job as usual for our annual HVAC service. Provides honest, professional service and reasonable suggestions. Because of him, we have continued to trust Cool Air USA and can comforta
Leo from Cool Air arrived on time
Leo from Cool Air arrived on time. He was scheduled to come only a couple of hours after my phone call. He checked both the outdoor and indoor units and used different tools to diagnose before providi
I called late Monday afternoon and Lior B was at my home within 5 hours to repair my AC
I called late Monday afternoon and Lior B was at my home within 5 hours to repair my AC. He was very knowledgeable and explained everything. Cool Air USA has been my go to AC Company for about 6 years
There are probably not enough words to describe the absolutely incredible service I received from Cool Air
There are probably not enough words to describe the absolutely incredible service I received from Cool Air. My home was listed on the market and we then realized we had AC issues. They worked with me
Excellent technician
Excellent technician. Very knowledgeable and a great attitude. Techs like this are hard to find. We moved here from Chicago about six years ago and have had the worst time with the majority of the con
I had a complicated issue that required an electrician and my first AC company
I had a complicated issue that required an electrician and my first AC company. When things were not resolved my electrician asked me to get a second opinion. I found this company and I must say t
Great service all around
Great service all around. Had two different technicians (Junior and Kenzie) come to our house in two different occasions, and both were professional, courteous, meticulously and thorough. The manageme
We contacted Cool Air USA- the service tech, Alfred was outstanding
We contacted Cool Air USA- the service tech, Alfred was outstanding. He was very professional, communicated effectively the current status of the air handler. The service on the air handler was succes
I called first thing in the morning because my ac was not working, to say I was dying would be an understatement
I called first thing in the morning because my ac was not working, to say I was dying would be an understatement. They had a guy out to me by 4pm. Johnnie was absolutely amazing and very personable. H
Yuri was phenomenal
Yuri was phenomenal! Very professional, polite, friendly and quick! He answered all of our questions and made fantastic recommendations on how we can keep up on the maintenance on our air conditioning
I’m sure like many other people it’s very bad to have your air conditioner
I’m sure like many other people it’s very bad to have your air conditioner. Go down during this hot summer. Well I called COOL AIR and they’ve sent a technician out at 7 o’clock at night. He was on ti
Had Leo (service tech) perform the annual tune up and drain line flush
Had Leo (service tech) perform the annual tune up and drain line flush. He was very professional, knowledgeable, courteous and showed me everything he was doing / checking. Purchased my ac unit from
I couldn't be more pleased with the air conditioner installation service provided by Cool Air USA
I couldn't be more pleased with the air conditioner installation service provided by Cool Air USA. Their professionalism was outstanding from the moment they arrived at my doorstep. The technicians de
Great service very professional they schedule service on same day , Sanjay was so helpful and nice to us
Great service very professional they schedule service on same day , Sanjay was so helpful and nice to us. Absolutely recommend Cool Aor USA
I have a couple of things to say about this company and it's all positive
I have a couple of things to say about this company and it's all positive. First off, calling the customer service line to schedule an appointment was a breeze. Cool Air made that simple and efficient
Alfred did such a great job on our unit
Alfred did such a great job on our unit. He was very thorough and made sure all was done correctly. Cool Air was also able to schedule the appointment for the very next day. We will definitely be call
Needed a new HVAC system and got quotes from multiple places
Needed a new HVAC system and got quotes from multiple places. Cool Air provided an extremely competitive price for a great system. Installation was the day after I got the quote, and was smooth and ef
Jose was kind and knowledgeable he took the time and explained the process with a smile on his face
Jose was kind and knowledgeable he took the time and explained the process with a smile on his face. I use Cool Air for all of my properties also they are affordable.
I had a visit from technician Lior today to provide a free estimate on a new ac unit
I had a visit from technician Lior today to provide a free estimate on a new ac unit. He was very helpful, professional and knowledgeable.
Outstanding customer service
Outstanding customer service. Wonderful communication through entire process . came right to my house immediately after calling on a Sunday to diagnose the AC system. 10 out of 10 will definitely use
Technician Dennis from Cool Air USA was awesome
Technician Dennis from Cool Air USA was awesome. He was very informative and thorough with his work. He explained everything to me in specific detail and recommended the best options. Instead of tryin
Straight up honest business
Straight up honest business! We’ve had our new unit for almost one month and are really happy with the process & service from start to finish. The employees are all really nice, helpful & informative.
This is my fourth time using Cool Air USA
This is my fourth time using Cool Air USA. Each time, the service was great. Our last technician, Xavier, was very punctual, attentive and knowledgable regarding our A/C unit. He took the time to e
Great service from Lior B
Great service from Lior B.. He arrived as scheduled, did excellent work, and gave me several tips to prevent future issues. It was my second service call with him, and I will use Cool Air for any fu
My Tech came with in the allotted time frame
My Tech came with in the allotted time frame. He was respectful of my home by taking his shoes off at the door as he entered and re-entered. Very quick servicing. He also checked on my out door unit a
I chose Cool Air USA after getting estimates from several companies due to their prices, easy access to talk to someone
I chose Cool Air USA after getting estimates from several companies due to their prices, easy access to talk to someone when I called or emailed as well ad their professionalism. Their Installers wer
Prompt, professional, friendly
Prompt, professional, friendly. Very happy with their service and our technician.
The service and complete experience with this company, Cool Air USA was awesome
The service and complete experience with this company, Cool Air USA was awesome. The 2 gentleman that were the installers on this job were phenomenal in every way. We appreciate you both Gary and Rob
The technician called prior to his arrival of our appointment window
The technician called prior to his arrival of our appointment window. When he arrived he was very profession and addressed all concerns and answered questions. He informed us that our system was oper
Michael was professional and efficient
Michael was professional and efficient. thank you!!
Had nothing but a great experience
Had nothing but a great experience. They went out of their way to help resolve my situation! The technicians were wonderful and super friendly! Made me feel very comfortable! Would recommend Cool
The serviceman was excellent
The serviceman was excellent. He was a few minutes early but was very professional, helpful and relayed what he had done very clearly. The only complaint, I had to wait a day and a half for them to
Great service
Great service! The team was professional, punctual, and quickly diagnosed and fixed my AC issue. They explained everything clearly and made sure my system was running smoothly before leaving.
Lior was amazing
Lior was amazing! Took care of my problem and explained everything in detail. Will definitely recommend!
Incredible experience with these guys
Incredible experience with these guys! Called on a weekend and had somebody on the phone that was a human in two rings. They set up an appointment without a special fee for weekend rates and arrived o
Leo was the technician that came out - super pleasant professional
Leo was the technician that came out - super pleasant professional. Detailed everything he saw and was working on the whole step of the way. Really communicates well and gave me some helpful tips to k
Our experience with Cool Air went pretty smooth
Our experience with Cool Air went pretty smooth. Everything was done in a timely fashion and our Service technician was very thoughtful and thorough and explained everything that was occurring with ou
Great service
Great service. Worker were really nice
Prompt response to our urgent cry for service
Prompt response to our urgent cry for service. We were guided through the problem, and the solution by a very concerned tech. After the install of our new compressor, there was no mess, no fuss, a
Johnny was wonderful
Johnny was wonderful. Arrived within 3 hours of calling for service. Was on time, professional, addressed the issue quickly and got it back working perfectly. And was kind and friendly too. We’ve had
Great work on my recent project
Great work on my recent project. I appreciated when the technician showed off in less than 2 hours. Technician Leo came to my house and demonstrated to have excellent knowledge of …
Once again Cool Air, made my life easier
Once again Cool Air, made my life easier. Leo my tech gave me a full service on my air conditioner...cleaned the pump and trap area, but made a wonderful recommendation for a product to clean those a
Update 1/2024: This year's work was done by Johnny and his assistant
Update 1/2024: This year's work was done by Johnny and his assistant. Both were very polite and courteous and worked hard to get the job done. I also like that they always chronicle their work with pi
Had a problem with my AC last night, called the company that installed it 2 years ago, they came out and said it needed
Had a problem with my AC last night, called the company that installed it 2 years ago, they came out and said it needed a fan motor but they didn’t have any and someone would call from the office, wel
Used Cool Air again due to my fan motor starting to go
Used Cool Air again due to my fan motor starting to go. Micheal was professional and the service was quick …
Leo is so helpful and thorough at diagnosing the problem and making sure we understand what to do for future maintenance
Leo is so helpful and thorough at diagnosing the problem and making sure we understand what to do for future maintenance! Great communication and works quickly! Thank you so much for fixing our ac!
Archie was great when he came today to fix my AC
Archie was great when he came today to fix my AC. He arrived within 2 hours after I called the company. He was professional, showed and explained every step of the way of what he was doing and he iden
My specialist was friendly, informative and trustworthy
My specialist was friendly, informative and trustworthy. He did a fantastic job!!!
Great experience
Great experience. They were able to come the day I called. Rolando was very nice and fixed the problem and thoroughly checked all parts of the unit. Would 100% recommend!
Gary and Robert installed a new A/C unit in my home on 3-18-24 from CoolAirUSA…it was an entire day from 9-6, their prof
Gary and Robert installed a new A/C unit in my home on 3-18-24 from CoolAirUSA…it was an entire day from 9-6, their professionalism was outstanding!, they went above and beyond checking all my vents w
Anton was great, arrived on time, performed thorough maintenance, gave excellent recommendations, processed payment quic
Anton was great, arrived on time, performed thorough maintenance, gave excellent recommendations, processed payment quickly. Everything was efficient and flawless. Thanks!
Jean Oritz was absolutely phenomenal
Jean Oritz was absolutely phenomenal. Super courteous and diligent in making sure the issue with my air conditioning was resolved. Should I have any issues again, I will 100% be calling for this compa
My wife and I are very satisfied with the Cool Air USA Team
My wife and I are very satisfied with the Cool Air USA Team. They serviced our air conditioning that had a leaking air handler coil. They also installed a UV light on the unit, cleaned 18 vents and co
Great repair experience
Great repair experience! Jose’ M. was professional and informative about my air duct repair. Scheduling staff member was also very helpful and patient with me. A wonderful company to work with!
Great service from my technician
Great service from my technician. The service call was last minute, and he was willing to stay a little longer to make sure things were done right. Really grateful for the quick response and professio
It was getting too warm in my Florida home one evening
It was getting too warm in my Florida home one evening. The AC was blowing air but not cooling. About 10:00 pm, I went online to Cool Air USA and used their live chat to register my problem (imagine
David came to our house with short notice (same day) late in the evening
David came to our house with short notice (same day) late in the evening. He diagnosed the issue immediately and fixed the problem. He was very professional, knowledgeable and offered tips on routine
Archie was incredibly professional and knowledgeable
Archie was incredibly professional and knowledgeable. He was respectful of our home, shared details before completing work, and was personable and responsive. He also went above and beyond to correct
We purchased a new system from Cool Air in June 2017
We purchased a new system from Cool Air in June 2017. We had the system serviced before the summer. When the a/c was not working correctly last Friday we called about 5:30 pm, Cool Air said they would
I typically don’t leave reviews but in this case, We received the best service from David
I typically don’t leave reviews but in this case, We received the best service from David. He was very thorough with the whole process but on top of that, he was very hospitable, patient, and really j
Was very satisfied with the experience
Was very satisfied with the experience. The company was able to provide someone to remove my issues in a very quick manner. As promised I was contacted by the Service Technician and given a time whe
Called Cool Air on a Sunday morning - Leo our tech arrived he was professional and very knowledgeable; He diagnosed the
Called Cool Air on a Sunday morning - Leo our tech arrived he was professional and very knowledgeable; He diagnosed the problem and provided his recommendations to add a compressor assist kit to help
This was my second time hiring Cool Air USA, and I'm very glad I did
This was my second time hiring Cool Air USA, and I'm very glad I did. Their reception/dispatch staff is very friendly, and worked to accommodate my request for an early am visit. …
MIke was respectful and very professional
MIke was respectful and very professional. He fixed the problem quickly.
Cool Air USA never disappoints
Cool Air USA never disappoints. HVAC technician Leo was a great person. He explained the situation very well.
I am VERY happy with the service
I am VERY happy with the service. I got same day service. The technician was actually able to be here earlier than anticipated and had the work done very quickly. I will certainly use them again fo
Dennis was very professional and got right to work
Dennis was very professional and got right to work. Before he left he made sure our A/C was working. Thank you Dennis.
Crew showed up on time and did their jobs very well
Crew showed up on time and did their jobs very well. I needed to replace my entire unit and they worked hard and fast and did not leave a mess. All very professional. Would definitely recommend.
First: David came to my and my mother-in-laws place to do a complete check up
First: David came to my and my mother-in-laws place to do a complete check up. Arrived on time introduced himself and showed me everything that was going on (Taking Photos of everything) and did every
Super impressed with the responsiveness and quality of Cool Air USA
Super impressed with the responsiveness and quality of Cool Air USA. Jose is a great tech who got right to the issue and help educate me in the process. Highly recommend!
Affordable, reliable, punctual, courteous and clean service
Affordable, reliable, punctual, courteous and clean service.
The first time I found out about this place was when a close neighbor of mine …
Thank you Junior, Rolando and David for your excellent and professional service
Thank you Junior, Rolando and David for your excellent and professional service. Junior did a very thorough job on evaluations. …
Technician was very knowledgeable and fixed everything for a very reasonable rate
Technician was very knowledgeable and fixed everything for a very reasonable rate!
2 words, great service
2 words, great service! Jose, our technician from Cool Air USA did a great job! He came within the hour, made a thorough analysis to find out the issue and fix it. Our AC needs more work but he left t
Technician was on time and extremely professional
Technician was on time and extremely professional . Was persistent and diligent finding the problem. Once completed he explained everything to us so we knew exactly what was done for the fix. …
Showed up on time - what seemed like simple problem with Nest thermostat turned out to be complicated but the technician
Showed up on time - what seemed like simple problem with Nest thermostat turned out to be complicated but the technician went above and beyond ( including accessing our attic from two tight locations
I've been a loyal customer of Cool Air USA for 8 years now
I've been a loyal customer of Cool Air USA for 8 years now. My experience with them has been fantastic! They were reliable and showed up on time for the installation of my new air conditioning unit. D
A few days ago my AC stopped working so I called to Cool Air USA to solve this problem
A few days ago my AC stopped working so I called to Cool Air USA to solve this problem. They sent someone to check on my AC and fix it. Unfortunately I don’t remember the name of the guy who came over
We needed a service call for our air condition unit today
We needed a service call for our air condition unit today. I called first thing in the morning and they were able to get a tech out quickly. The tech they sent to us, LIOR, was exemplary in his servic
Excellent work
Excellent work! The technician was on time, very knowledgeable and fast. He diagnosed and made recommendations. Great service. Highly recommend.
Cool Air USA is a great AC company to count on
Cool Air USA is a great AC company to count on! The technician Jose was extremely helpful and patient with my concerns. He effectively installed the new thermostat and showed me how to use the new dev
Junior was great, efficient, explained everything clearly and fixed the issue
Junior was great, efficient, explained everything clearly and fixed the issue.
The two gentlemen that installed my new HVAC system were polite, efficient and knowledgeable, and did a great job
The two gentlemen that installed my new HVAC system were polite, efficient and knowledgeable, and did a great job!
I was in need of a technician to come look at my unit
I was in need of a technician to come look at my unit. They dispatched same day. Costs were clear & upfront. The gentleman called me as directed 30 minutes before his arrival. He was super …
I have used Cool Air for my AC maintenance needs since I moved here
I have used Cool Air for my AC maintenance needs since I moved here... My tech is usually Yuri and when I say there is no better.... It's true!!! He is thorough, pays attention to detail, and really b
My air conditioning decided to die on me and one of the hottest days of the year
My air conditioning decided to die on me and one of the hottest days of the year. I called Cool Air as I have Been using them for years and they did not disappoint. They sent out their tech Leo The sa
CoolAirUSA is the best
CoolAirUSA is the best! We were long over due for a new unit. We had met Adam at a social event and he gave us his card. From the moment we called until the final installation we had a positive experi
We were very satisfied with Leo's demeanor
We were very satisfied with Leo's demeanor. He called to let us know he would be arriving soon and gave an accurate time of arrival. He explained the problem and gave a through explanation as to what
Great service by the technician (Xavier) who came and fixed our AC
Great service by the technician (Xavier) who came and fixed our AC.
I just had a new 15
I just had a new 15.2 Rheem 3 ton AC installed at my property and we couldn't be any happier. Our technician Gary, walked me through the process and explained how to properly identify the issues the l
I had never used this company before, and I rarely write reviews but this time I had to
I had never used this company before, and I rarely write reviews but this time I had to. Over the course of a week, three different technicians came out to help diagnose and work on my AC unit, and th
Lior was the man
Lior was the man! He hooked us up w fresh AC in 30 min and gave me some awesome advice. Thanks again!!
Exemplary service
Exemplary service! Communication, safety, thorough review... Team 52 was my servicer and not only did he listen and go over our lifestyle, but gave excellent knowledge and recommended options to allow
I had an outstanding experience with Cool Air thanks to Mitchell
I had an outstanding experience with Cool Air thanks to Mitchell. On September 17, 2025, when my HVAC system failed due to a clogged drain pipe, Mitchell came over at 2 o’clock and handled the repair
Technician Michael was great
Technician Michael was great! On time, thorough, clear and efficient. Did a great job servicing my ac! Will definitely call back again in the future.
Worker was honest, clean, and effient
Worker was honest, clean, and effient. He discussed many things like having a cleaning once a year, buying new filter for now. Very polite. I will recommend Cool Air to everybody in my complex.
Update: We had our defective Carrier unit replaced by a Rheem and we can immediately see the difference in our bill
Update: We had our defective Carrier unit replaced by a Rheem and we can immediately see the difference in our bill. It's already been cut in half. I feel so much better about replacing the 7 year old
They were able to come out within a few hours and Leo was great
They were able to come out within a few hours and Leo was great! He explained everything that was going on with my AC and gave me tips on how to take better care of the unit!
What a great experience, arrived early and got to work and didn’t stop until he was satisfied
What a great experience, arrived early and got to work and didn’t stop until he was satisfied. Answered any concerns that I had and his responses would put me at ease very knowledgeable friendly and p
Cool Air USA did a great job replacing my central AC unit
Cool Air USA did a great job replacing my central AC unit. The technician Kinsy, and the installers Leo and Nader, were prompt, friendly and communicated well. …
David was extremely courteous and professional
David was extremely courteous and professional. He did a great job explaining what he was checking and the diagnostic process. He showed the problem in person or via picture for places inaccessible to
Recommend hands down
Recommend hands down. My experience with Cool Air from beginning to end was flawless. David the technician who came for the initial visit was a true professional. He gave me a thorough explanation
Xzavier, showed up promptly, was courteous and friendly and extremely helpful in diagnosing and correcting the issue th
Xzavier, showed up promptly, was courteous and friendly and extremely helpful in diagnosing and correcting the issue that had caused my nest thermostat to eat batteries. I thought i needed google pow
Right to the problem and very knowledgeable
Right to the problem and very knowledgeable. Xavier was polite and interested in what I tried myself to solve the problem, making the experience quick and easy. Cool Air USA is an honest company tha
Cool Air USA went right to work
Cool Air USA went right to work. They accommodated my schedule do to necessity and I had a system installed inless than 24 hours. Thank U Cool Air USA 4 providing excellent office personnel and techn
Lior B provided great service
Lior B provided great service. He was very quick to arrive for the diagnostic appointment and answered all my questions very well.
Very professional company, very reliable
Very professional company, very reliable. From first conversation they took care of me. When other companies couldn’t find the replacement unit they were able to and were able to install quickly and
Cool Air USA is great
Cool Air USA is great. They are quick to respond and do their best to get to you ASAP. Our technician Leo was awesome. Walked us through everything after he was done …
My technician was upfront and professional and got to root issue in our unit right away
My technician was upfront and professional and got to root issue in our unit right away. He was kind and understanding. Our AC was up like new in just a couple of hours
I had a great experience with Cool Air USA
I had a great experience with Cool Air USA! I called to make an appointment for a service tech to come out and give me a quote. The company very promptly returned my call and a technician came to give
The technician (Omar
The technician (Omar?) did a great job of communicating when he would arrive, what the actual issue was with my AC unit, and replaced my cooling coil. My AC stopped leaking water all over the place,
Zeke did an incredible job
Zeke did an incredible job. He came in was very efficient and explained everything clearly. I will definitely have them back.
Excellent customer service
Excellent customer service. Sent a great technician to our condo who was very knowledgeable. Fixed our AC quickly. Highly recommend.
Anton was great
Anton was great. He fixed the issue quickly and efficiently.
Yuri from Cool Air USA came out to my house on Memorial Day in the evening and fixed my clogged condensate line
Yuri from Cool Air USA came out to my house on Memorial Day in the evening and fixed my clogged condensate line. Hes polite, quick and knowledgeable. I actually used Air Around the Clock 3 days prior
We had a great experience with Cool Air USA
We had a great experience with Cool Air USA. They were able to help us in a timely manner and for an affordable price. Our technician was very friendly and customer service focused. We will be using t
Great experience, my technician was very knowledgeable and helpful
Great experience, my technician was very knowledgeable and helpful. Would definitely hire again! They took pictures of before and Afters to prove the work! Couldn’t recommend enough
Johnny was my technician and he was excellent
Johnny was my technician and he was excellent. He was on time and quickly fixed my AC leak issue. He also explained the issue in detail and gave me some recommendations for the future. Cool Air provid
My experience with Cool Air was exceptional
My experience with Cool Air was exceptional. I was having problems with my AC and they were able to send a technician out the same day to diagnose the issue. Junior was extremely thorough in explainin
Leo helped us yesterday, to figure out what was going with the compressor
Leo helped us yesterday, to figure out what was going with the compressor! Sort everything out, and gave us a couple of tips on how to "increase the life expectancy" of our unit. …
Jose was early, knowledgeable, and responsive to all questions
Jose was early, knowledgeable, and responsive to all questions. He quickly diagnosed and resolved the issue and also talked me through some maintenance approaches and other questions I had about the s
Fast service
Fast service . Diagnosed problem and did the repair. Great company . Lior BuchBut was a great serviceman.
From the Start calling Cool Air USA , the whole Team was very Professional, Knowledgeable, and friendly
From the Start calling Cool Air USA , the whole Team was very Professional, Knowledgeable, and friendly. I appreciated their transparency and honesty throughout the entire process. …
They did a detailed analysis and gave me a quick review and analysis with detailed description
They did a detailed analysis and gave me a quick review and analysis with detailed description. The system was in great shape and gave some recommendations and asked if it was something I could perfor
Ryan was FANTASTIC
Ryan was FANTASTIC!! They resolved my issue Immediately In my commercial unit! Super proficient and very professional. Thank you so much again!
the technician arrived on time, quickly diagnosed the problem and provided service to ac unit and fixed problem
the technician arrived on time, quickly diagnosed the problem and provided service to ac unit and fixed problem.
We had a fantastic experience
We had a fantastic experience. I called and within 2 hours a service tech came and helped us. His name was Lior, he was fantastic. Friendly, efficient and did a great job. As a new homeowner I really
YURI was through kind and diligent with getting my Ac running he discussed my options with me and answered all questions
YURI was through kind and diligent with getting my Ac running he discussed my options with me and answered all questions I had customer service was excellent.
David was professional and courteous
David was professional and courteous. Definitely doing business with you guys again.
This is the second AC replacement the guys at Cool air have done at my home; they did a fantastic job
This is the second AC replacement the guys at Cool air have done at my home; they did a fantastic job. I highly recommend them, their promptness, quality of work and professionalism is unmatched.
Company dispatcher was very helpful, sent me technician in one hour
Company dispatcher was very helpful, sent me technician in one hour. Technician did very good job, found and fixed problem very quickly and well. I will continue using this company for future and high
Had a new A/C unit installed and the installation went very smooth
Had a new A/C unit installed and the installation went very smooth. The team was very thorough and made sure everything was done properly. Everything was done in one day and the team cleaned up after
Leo was a lot of help
Leo was a lot of help. Had my AC fixed in no time.
first time my daughter had used them
first time my daughter had used them. came quickly and solved issue as well as teaching her how to take care of air conditioner unit. Sedrick could not have been nicer or more professional. will use c
David showed up on schedule, was courteous, fixed the problem and informed about the follow up steps
David showed up on schedule, was courteous, fixed the problem and informed about the follow up steps.
The gentleman who installed my new unit were very knowledgeable and highly professional
The gentleman who installed my new unit were very knowledgeable and highly professional. The staff was amazing. Many thanks to Mercedes, Jose, Julian, Crystal and Maureen for making this an awesome ex
Leo was a great tech
Leo was a great tech. He did the diagnostic and servicing on my system quickly and efficiently and had over all, was a complete professional!
Cool Air replaced my two water cooled heat pump A/C units with 2 new Bosch Whisper Quiet units
Cool Air replaced my two water cooled heat pump A/C units with 2 new Bosch Whisper Quiet units. The process was pleasant from the very beginning. They answered all my questions and concerns. …
Dennis was the technician who came to assess my AC unit
Dennis was the technician who came to assess my AC unit. He was professional and got the job done in a quick amount of time.
We had a great experience at our condo in Miami Beach
We had a great experience at our condo in Miami Beach. The team was professional, competent and very honest and prompt. Orlando was our technician and he was punctual, courteous and fixed our air cond
This company is legit and I would highly recommend them
This company is legit and I would highly recommend them. Their service techs Rolando and Greg are very knowledgeable and easy to work with - great guys! …
I own a apartment complex in Miami Florida and cool air is always ways there when I need great service their employees i
I own a apartment complex in Miami Florida and cool air is always ways there when I need great service their employees is always efficient on time they work above and beyond for their customers and I
Quick and reliable
Quick and reliable! I called with a service request, and within a few hours had someone on site. Jose was professional, personable, explained the job to me in detail, and walked me through future main
Cool Air USA provided an excellent price for my new Rheem system along with professional customer service & installation
Cool Air USA provided an excellent price for my new Rheem system along with professional customer service & installation team for a difficult job!
Michael came to service our AC for annual maintenance
Michael came to service our AC for annual maintenance. He was on time and very attentive during his job. AC was left like new. Thanks Michael for your great work.
We can recommend Cool Air USA with 5 stars
We can recommend Cool Air USA with 5 stars. Fast appointment, extremely competent and friendly staff. Examined everything in the dackstock, even the roofing company afterwards was very enthusiastic ab
The team at Cool Air USA went over and beyond when my AC was having some serious problems
The team at Cool Air USA went over and beyond when my AC was having some serious problems. I called and the same day they sent someone over, that’s very important to me, especially in the grueling hea
We've used this company twice
We've used this company twice. Each time they gave us the lowest quote and the most amazing service! The techs have been polite and neat. I highly recommend.
Cool Air Tech Jose was prompt, thorough and communicated well
Cool Air Tech Jose was prompt, thorough and communicated well. Consistently good service from this company.
I recently contacted cool air USA for an emergency service
I recently contacted cool air USA for an emergency service. They came on SUNDAY and followed up on Monday. (Zeke), the technician was patient, knowledgeable and took care of the issue. I am EXTREMELY
I am beyond satisfied with my new AC installation
I am beyond satisfied with my new AC installation. The two gentleman that did the installation were extremely courteous and professional. I have used Cool Air in the past and I definitely intend on us
Had them come for a tune up and Jose was excellent
Had them come for a tune up and Jose was excellent! Took his time, very thorough, and spent the time to explain to us how to maintain our unit to keep everything running smoothly! Would recommend to o
AC specialists Rolando and Gregory were very experienced, professional, polite, respectful
AC specialists Rolando and Gregory were very experienced, professional, polite, respectful. They took care of my AC issue and explained all steps to the end. Highly recommend them and the company!
Everyone I spoke with were very professional and courteous
Everyone I spoke with were very professional and courteous. I had to have services both days for different reasons. Both professional and friendly. There was a follow up each time with the company. Ex
David came and fixed my AC unit
David came and fixed my AC unit. Works now, and he was clear on what needed to be done and fixed it quickly.
My air handler was making a loud noise and not cooling
My air handler was making a loud noise and not cooling. I was without air conditioning in this hot weather I called Cool Air. They sent out a technician that day. I have an old unit over 20 years old.
We Recently had Service by Cool Air USA this week and our technician was professional and friendly and finished quickly
We Recently had Service by Cool Air USA this week and our technician was professional and friendly and finished quickly I recommend them for future work
Just had my 25 year old unit go down and I had good A/C back up again before I realized it was starting to get warm
Just had my 25 year old unit go down and I had good A/C back up again before I realized it was starting to get warm. Fantastic customer service and customer relations, Xavier is a master professional
Great service
Great service. Our AC cut out and they came to investigate same day. The next morning they were down there fixing it and had it ready to go. We’ve used these guys in some of our other units and they a
When I discovered my AC wasn't working I called Cool Air USA and a technician arrived just three hours later
When I discovered my AC wasn't working I called Cool Air USA and a technician arrived just three hours later. Lior quickly identified the issue. He explained the necessary repairs very clearly. After
This is the second time I use the company Mr
This is the second time I use the company Mr. Leo came to my house. He was very professional. He explained to me what the problem was and how to prevent it to save money later on it was worth the mone
Excellent Service by Rolando
Excellent Service by Rolando. Fast efficient and did not leave behind any messy for such a messy job, AC Duct Cleaning and Sanitation. Would definitely recommend Cool Air and Rolando for your next AC
Arrived at scheduled time to review work required & had proper ladder to get on the roof
Arrived at scheduled time to review work required & had proper ladder to get on the roof. Verbally provided me with the price quote. Then I received an email with the quote. The office called me &
Mike the technician was excellent
Mike the technician was excellent. He arrived on time, called to let me know he is on the way. He examined the system, told me what was wrong and exactly how much it would be to repair. He is pointed
Great company,they came immediately, did everything professionally
Great company,they came immediately, did everything professionally.Jose,technical gave me great consultation, decided all my problems.Highly recommend this company!
I recently used cool air USA for an issue with my AC
I recently used cool air USA for an issue with my AC. They came out that same day and was very responsive and patient as I did my research to make sure what they told me I needed and the price was fai
David from Cool Air was terrific
David from Cool Air was terrific. He installed my Honeywell smart thermostat, which was a tricky installation in a multi-unit building. He got on the phone with Honeywell customer service as needed
Jose and the team @ Cool Air provided us with exceptional service
Jose and the team @ Cool Air provided us with exceptional service. They are very knowledgeable caring & conveyed integrity from diagnosis to completed repair. …
Cool Air USA assisted with the procurement of a new replacement unit that was hard to find due to manufacturing issues
Cool Air USA assisted with the procurement of a new replacement unit that was hard to find due to manufacturing issues. It took a lot of time to coordinate this effort. I want to send special thanks t
Great personality very knowledgeable and professional was great at explaining very thing he was doings
Great personality very knowledgeable and professional was great at explaining very thing he was doings
The team is amazing
The team is amazing. They help me a lot with a last minute service! “Zigc” (I don’t know how tho spell his name, sorry!) was great, he explained everything and fix everything. Thanks!
I was so happy with the work both of the technicians completed they explained took their time and made sure I understood
I was so happy with the work both of the technicians completed they explained took their time and made sure I understood and the company also checked to make sure I was happy no rush job I a highly re
the workers were verry profesional and they fixed our air conditioning unit so the house is cool again realy fast
the workers were verry profesional and they fixed our air conditioning unit so the house is cool again realy fast
Ray came out to fix an ac drain pipe as part of our new ac installation
Ray came out to fix an ac drain pipe as part of our new ac installation. He went above beyond to make it look good It’s the best it has looked since we moved here. 24 years ago
I have base using Cool Air USA for several years
I have base using Cool Air USA for several years. They are the best, and very reasonably priced compared to other companies. Mike was the technician and he service the unit and flushed the lines. He w
I called Cool Air USA because my air conditioner on the bedroom side of my house was not functioning properly
I called Cool Air USA because my air conditioner on the bedroom side of my house was not functioning properly. Hot.. too hot to sleep. Their tech came out the same day and diagnosed the problem. We ag
I had all three of my air conditioners serviced for maintenance and one needed a motor replacement
I had all three of my air conditioners serviced for maintenance and one needed a motor replacement. I had two techs Because it took two different days to complete due to ordering the motor. I must say
I recently had the pleasure of working with Leo for my air conditioning issues, and I couldn't be more impressed
I recently had the pleasure of working with Leo for my air conditioning issues, and I couldn't be more impressed! From the moment he arrived, Leo was professional, friendly, and incredibly knowledgeab
Thank you Orlando for all your work on our AC units in both our properties
Thank you Orlando for all your work on our AC units in both our properties!! You were prompt and explained everything that needed to be done. Will definitely use Cool Air for future AC maintenance. H
Leonard the technician went above and beyond to complete the installation of an AC unit a couple of weeks ago
Leonard the technician went above and beyond to complete the installation of an AC unit a couple of weeks ago. They were very puntual and it was a great service. Highly recommended.
I had a new A/C installed last week
I had a new A/C installed last week. My experience has been excellent from the initial rep that came over to diagnose my old A/C and also with the 2 installers that came over to do the work. I was wor
Cool Air USA is Amazing
Cool Air USA is Amazing. Their AC Technician,Cedric, not Only Repaired Our Problem with Ease, He made Very Helpful Suggestions to Keep Our Home Cool & Comfortable. His Professionalism was Top Notch. T
Same day service on a Sunday made it possible for us to enjoy our air conditioning again
Same day service on a Sunday made it possible for us to enjoy our air conditioning again. The technician was courteous and professional taking the time to explain and suggest fixes and improvements. I
I've used this company several times for my A/C needs
I've used this company several times for my A/C needs. They always come out for same day service, let you know exactly what is happening and fix the problem. My service was performed by Alfred, and he
After a week of no air and Lindstrom Air not being able to figure it out, these guys were able to quickly identify the i
After a week of no air and Lindstrom Air not being able to figure it out, these guys were able to quickly identify the issue and repair it; very quickly and very professionally. They are our new go-to
I'm reviewing cool air today because I feel like they are a high quality company and have techs that are fast, friendly
I'm reviewing cool air today because I feel like they are a high quality company and have techs that are fast, friendly and know what they are doing. I even made a rude comment when I was told a pric
I recently had the pleasure of working with Cool Air USA in Broward County, and I can't speak highly enough about their
I recently had the pleasure of working with Cool Air USA in Broward County, and I can't speak highly enough about their service. Initially, I contacted them to troubleshoot an issue with my 14-year-ol
8/1/2024 - After much deliberation I purchased a new A/C from Cool AIR USA
8/1/2024 - After much deliberation I purchased a new A/C from Cool AIR USA. They provided a great experience, reliable installation, and provided great customer service every step of the way. I recomm
A
A.C. went out on Saturday. Appointment was for Monday. I called on Sunday hoping for a cancelation. Sure enough , they had a tech here within the hour. Robert, the tech was efficient and pleasant. Wil
The technician came in a very timely manner at the beginning of the window that we were given
The technician came in a very timely manner at the beginning of the window that we were given. He checked out our system thoroughly and did some routine maintenance. We were very pleased with the Serv
Archie & Carl were awesome
Archie & Carl were awesome. Can't say enough about how pleased we are with their commitment to solving our issue with humidity, It is a real credit to Cool Air, Inc, that they have such wonderful staf
Lior B
Lior B. was very knowledgeable and patient with all of our questions and handled them with a great attitude. He was able to very quickly identify what the issue was and handled the paperwork very smoo
Awesome service
Awesome service. The technician, Jose, went above and beyond to assess the reason of the leaking AC Unit and explained everything in details, including available preventative options to keep AC runnin
Great experience
Great experience. Technician was well mannered and did great work.
My service from CoolAir was great from everything from scheduling, arriving on time and performing a great service that
My service from CoolAir was great from everything from scheduling, arriving on time and performing a great service that was clean and efficient. This was followed up with a description of all the work
They were able to come late in the evening on memorial day
They were able to come late in the evening on memorial day. Leo was awesome and he knows his stuff well. They didn't have the electric blower motor on hand, but he got one the next morning and his par
This company was very professional, from the first person that advised us to replace the AC instead of repairing it, aft
This company was very professional, from the first person that advised us to replace the AC instead of repairing it, after we had already spent too much repairing it a month before. I believe it was t
Cool Air has been my go to for years, and
Cool Air has been my go to for years, and. Zeke was excellent!, Specifically, he was thorough, professional, understanding, and took the time to answer my myriad of questions and explain potential opt
My family and I were suffering
My family and I were suffering. Cool Air installed our air conditioner in less than 24 hours. The first and second workers were respectful, efficient and very knowledgeable about city inspections and
My experience with Cool Air was beyond the norm for customer service these days
My experience with Cool Air was beyond the norm for customer service these days. The first Technician explained in great detail what he thought the problem may be and how he was going to go about veri
Really happy with the service and Xavier; he was on time; super nice, fixed everything and cleaned up, highly recommende
Really happy with the service and Xavier; he was on time; super nice, fixed everything and cleaned up, highly recommended it!
I know I'm getting their names wrong so I apologize, but Sanjay and Zeke were great
I know I'm getting their names wrong so I apologize, but Sanjay and Zeke were great. Prompt, professional, and actually nice guys. Cool Air came out even though it was late at and left even later bu
I had a great experience with Cool Air USA, starting from the initial service request to the service specialist arriving
I had a great experience with Cool Air USA, starting from the initial service request to the service specialist arriving onsite. This was an emergency request on a super hot day, a specialist arrived
Excellent service 👏🏾 👍🏼 Took no time at all He knew what I needed and provided quick results …
Excellent service 👏🏾 👍🏼 Took no time at all He knew what I needed and provided quick results …
Always great working with Cool Air
Always great working with Cool Air! Always fast to resolve any issue.
Thank you
Thank you. Great and efficient service every time, got my AC unclogged and running again in no time.
I recently had a new A/C unit installed by Cool Air USA, and the experience was fantastic
I recently had a new A/C unit installed by Cool Air USA, and the experience was fantastic! Julian was amazing—transparent and communicative throughout the entire process, which made me feel confident
The service tech, Rolando, who came out was great
The service tech, Rolando, who came out was great. It was a holiday and he was happy to help. He diagnosed the problem, and fixed it Had my AC working in an hour. Have used Cool Air for years and
Had a major leak in my 14 year old AC unit
Had a major leak in my 14 year old AC unit. My wife and I chose Cool Air USA. Xavier and his apprentice did a great job. Cleaned out coils and resolved the leak for us. They work clean and efficiently
David was very knowledgeable, very thorough, very nice cleaned up after himself and did the job very well
David was very knowledgeable, very thorough, very nice cleaned up after himself and did the job very well. I have no problem,
I've used Cool Air USA on three different occasions
I've used Cool Air USA on three different occasions. Each time they've sent three different techs and everytime I receive the same service. Knowledgeable, efficient and professional. …
Anytime I have an issue with my ac unit I call cool air USA
Anytime I have an issue with my ac unit I call cool air USA. They are fast, and get the job done. Recently I had a technician named David and he was beyond great. Made sure to explain everything to me
After a drive of 710 Miles to be at the installation of a new AC in my Condo, I arrived at the same time as the Installa
After a drive of 710 Miles to be at the installation of a new AC in my Condo, I arrived at the same time as the Installation crew headed by Gary. They installed while I slept, what a pleasant guy Gary
Bought a new Rheem unit from them
Bought a new Rheem unit from them. These guys seem like they got their stuff together. Arrived early, and worked until night time. They did not stop until all testing was complete and unit was working
We are so grateful to Cool Air USA
We are so grateful to Cool Air USA! They did a fantastic job replacing our AC unit on an emergency basis during a holiday weekend. They were very professional and efficient. We highly recommend them!
Our building is undergoing construction, and I was worried about all the debris in my condenser and the move of the unit
Our building is undergoing construction, and I was worried about all the debris in my condenser and the move of the unit by the construction crew, so I called Cool Air for a tune up/check-up. used the
Fast service
Fast service. Helped me re-wire my new thermostat efficiently. Would highly recommend.
The service from the company is exceptional
The service from the company is exceptional! I have a second home in Florida that i travel too regularly. I’ve had several issues with my AC unit and EVERY time i call Cool Air USA they come out imm
Jamie was a pleasure gathering information to get us started and was able to set up my appointment for same day
Jamie was a pleasure gathering information to get us started and was able to set up my appointment for same day. Dennis showed up 90 minutes later, he was courteous, professional and helpful. I was s
The techs that came out to diagnose and fix my a/c were prompt, efficient and informative
The techs that came out to diagnose and fix my a/c were prompt, efficient and informative. The services were affordable and they actually saved me some money by checking for warranties. I'll definitel
Wonderful service
Wonderful service! Our AC unit wasn’t working properly and they got a technician over to us the same day. Stanley was awesome! Very kind and explained everything very well.
Anton, tech from Cool Air came by and did spring inspection of my ac for a special promotional price
Anton, tech from Cool Air came by and did spring inspection of my ac for a special promotional price. He was cordial and professional. After informing me that the ac was in good shape he showed me fun
Cool Air provided an excellent price and service for the replacement of my AC system
Cool Air provided an excellent price and service for the replacement of my AC system. They made it very easy to sign contracts, permits and make payments. They came with a full crew and completed the
I was initially skeptical about using Cool Air AC Service after reading some of the negative reviews, but I'm so glad I
I was initially skeptical about using Cool Air AC Service after reading some of the negative reviews, but I'm so glad I gave them a chance! Julian, who worked with me, was fantastic. He took the time
We called Cool Air on a Sunday and they responded right away
We called Cool Air on a Sunday and they responded right away. Robert, our technician did an excellent job. He found the problem right away and was able to take care of it the same day.
Our AC went completely nonfunctional last Wednesday
Our AC went completely nonfunctional last Wednesday. We researched to discover the best companies in our area and settled with CoolAirUSA, despite the many other companies that also had favorable rati
Exceptional Service from Start to Finish
Exceptional Service from Start to Finish! I recently had an air-conditioning system installed, and I couldn’t be more impressed with the entire experience. From the initial consultation to the final …
I recently had my AC maintenance done by Xavier at Cool Air USA and I was very pleased
I recently had my AC maintenance done by Xavier at Cool Air USA and I was very pleased. He is very friendly and welcoming, knows what he’s doing and dedicated a lot of time cleaning my AC fan and coil
Had my routine a/c maintenance done
Had my routine a/c maintenance done. Michael seemed pretty thorough and then answered my questions afterwards. I really appreciated that he put on shoe covers (booties) before walking through my home.
Cool air USA has been my go to for all my AC needs
Cool air USA has been my go to for all my AC needs. They are extremely responsive and very professional- both while scheduling an appointment and on the ground. My technician Jose fixed my ac unit wit
The Cool Air USA technician was punctual and courteous
The Cool Air USA technician was punctual and courteous. I remembered his excellent service from a previous call two years ago at a different residence. Yesterday, he installed a motor in my air condit
Jose, my friendly technician from Cool Air USA arrived on time and explained the process of the maintenance work he was
Jose, my friendly technician from Cool Air USA arrived on time and explained the process of the maintenance work he was going to do for me. He did a detailed inspection, took many photos, and explaine
Cool Air USA - the best
Cool Air USA - the best! Great company! Probably the only company that operates 24/7, and I mean it! We always get to have issues with our AC unit on the weekends, I’m not joking, every time there is
I always use Cool Air USA for my AC repair needs
I always use Cool Air USA for my AC repair needs. There have been times over the years when the AC has needed repairs at inconvenient times and I can count on them to make fast appointments. In fact,
Both employees were EXTREMELY professional,knowledgeable and showed expertise in their specialty
Both employees were EXTREMELY professional,knowledgeable and showed expertise in their specialty.They are tremendous assets to your company.
I called Cool Air for a service call when my AC wouldn’t start
I called Cool Air for a service call when my AC wouldn’t start. Not only are they very professional on the phone, they were able to help me the same day. Their service technician Anthon did a great
Jose was very thorough and knowledgeable and did the job very quickly
Jose was very thorough and knowledgeable and did the job very quickly
Cool Air USA
Cool Air USA. Is a trustable company. The technician solve the issue with my AC unit. He was clear when explaining the problem. Very courteous and polite to respond to my questions. Cool Air has an ex
I've been using Cool Air for over 8 years on all my properties and I'm always satisfied
I've been using Cool Air for over 8 years on all my properties and I'm always satisfied.Rolondo the technician was great he troubleshooted and diagnosed the the problem quickly and was able to make th
I recently had the pleasure of using Cool Air USA for a service on my A/C unit, and I couldn't be more satisfied
I recently had the pleasure of using Cool Air USA for a service on my A/C unit, and I couldn't be more satisfied. The team was punctual, professional, and knowledgeable. They explained everything clea
Just moved from Seattle to Miami and had no AC upstairs
Just moved from Seattle to Miami and had no AC upstairs. Called Cool Air USA and they were out fast and figured out the problem. They were able to get the part and come back within 2 days and the teac
Fast and efficient service
Fast and efficient service. The technician was friendly and was very thorough in explaining everything.
Jose did an excellent job
Jose did an excellent job. He was very professional and very kind. He checked everything thoroughly and explained everything to me and did his work effectively and efficiently. I recommend jose and co
I recently had my AC repaired and was very pleased with the service
I recently had my AC repaired and was very pleased with the service. The technicians arrived on time, quickly diagnosed the issue, and had it running again in no time. They were professional, courteou
Cool Air USA installed a complete central a/c unit for me
Cool Air USA installed a complete central a/c unit for me. Everyone that I dealt with was great. The original employee who came to my house to quote, the office staff Adam, Brian and Manager Julian ex
Very professional,polite,also very thoughtful explaining everything before and after the job also they clean up behind t
Very professional,polite,also very thoughtful explaining everything before and after the job also they clean up behind their selves
Michael arrived on time, actually even before the time given, I call that always a plus
Michael arrived on time, actually even before the time given, I call that always a plus. He was very nice and got quickly to work. He explained what was wrong and what I needed. He was done in no time
Great customer service from phone reps to the technicians
Great customer service from phone reps to the technicians. I really appreciate how the company provides before and after photos so you know exactly what you are paying for. Service is costly but it al
Annual service, great experience as usual
Annual service, great experience as usual. Zeek is knowledgeable and professional.
I m very happy with the service received by the tech Leo
I m very happy with the service received by the tech Leo. He explained everything that he was doing and provided photos of his findings. I was very happy with the professionalism received overall. Wil
We had an amazing experience with Cool Air
We had an amazing experience with Cool Air. We called and received an appointment same day. They we,re courteous every step of the way. Our tech Dennis was great. He called quickly to make sure we wer
I was very pleased with this company
I was very pleased with this company. I like fresh air so I turn.the air off in the winter. When I went to turn it back on a couple of weeks ago, it was dead. …
Cool air was responsive, on time, cordial and efficient
Cool air was responsive, on time, cordial and efficient. What more can you ask for!
Thank you guys
Thank you guys. Marco is a real professional! He has all tools and knowledge to fix the issue right away. And thank you for emergency services. He came at 10 pm on Saturday! Great service!
Leo from Cool Air was prompt, fair, and knowledgeable
Leo from Cool Air was prompt, fair, and knowledgeable. Never tried to sell me what I didn't need and very thorough with explaining what is happening. …
I had been dealing with a broken HVAC system for the past few months and decided to finally get a new one
I had been dealing with a broken HVAC system for the past few months and decided to finally get a new one. I called COOL AIR USA and they came out to assess the property on Monday about 1 hour after I
I cannot speak highly enough about Technician David from Cool Air
I cannot speak highly enough about Technician David from Cool Air. The Cool Air team is equally as great. David came out to help us on a holiday, which already says a lot about the company’s commitmen
Rolando and his helper were very professional
Rolando and his helper were very professional. On time and knowledgeable. So far ,so good!!
Service was prompt and on time and David the technician was knowledgeable in his job and a good personality
Service was prompt and on time and David the technician was knowledgeable in his job and a good personality.
My technician was punctual, communicative and completed the job in a reasonable amount of time
My technician was punctual, communicative and completed the job in a reasonable amount of time. The pricing also seemed fair and honest.
CoolAir USA gave the best service and price
CoolAir USA gave the best service and price. They even call you after the service to make sure you are satisfied.
Our A/C needed some kind of servicing
Our A/C needed some kind of servicing. So I called into Cool Air in the morning to get on the schedule. They stated that they had a tech available for the same afternoon. I wasn’t expecting such a qui
I thought I already did my review but now when I scroll I don't see it on Google
I thought I already did my review but now when I scroll I don't see it on Google. I believe my technicians name was Robert and he was awesome he was friendly, knowledgeable and efficient. He walked in
I called Cool Air after an issue with another company and they have been beyond helpful
I called Cool Air after an issue with another company and they have been beyond helpful. They came out and completed the installation of a new unit, cleaned up after themselves, and walked me through
I had my hvac system replaced
I had my hvac system replaced. The technician was courteous and knowledgeable. The team at the call center was always readily available to answer any questions.
Cool air answered our call and came to assess almost immediately
Cool air answered our call and came to assess almost immediately. Will definitely be using them again- not that i think we will need it to
David was awesome please promote immediately this company the technicians in the industry
David was awesome please promote immediately this company the technicians in the industry!!
Dennis from Cool Air USA was super professional and really knowledgeable
Dennis from Cool Air USA was super professional and really knowledgeable. He jumped right into the issue and quickly figured out what was going on. He gave us great advice on the problem and how to fi
Hello and Thank you For your amazing service
Hello and Thank you For your amazing service! We are very glad that we chose your company! The service was excellent ! We want to thank Lior B for being professional, polite, and amazing work ethics!
My technician Leo was amazing
My technician Leo was amazing. Very professional and courteous. He was kind enough to take his time explaining the problem with my AC and the solution he had for it. You all need to hire more technici
Excellent AC company
Excellent AC company. Jose M. arrived on time. Came for routine system inspection but helped the condo maintenance man with a blocked up drain line in my unit. His expertise was much appreciated. He t
Quick, professional service
Quick, professional service. Got the job done and with the best quote. Highly recommend.
Great company to work with, Fast and very good quality service, Excellent price and great customer service
Great company to work with, Fast and very good quality service, Excellent price and great customer service.
Greg and Rolando came to repair my AC and they were knowledgeable, courteous, and completed the job quickly, restoring
Greg and Rolando came to repair my AC and they were knowledgeable, courteous, and completed the job quickly, restoring air to my home! They even gave me advice and taught me some valuable care tips.
These guys are fantastic, the tech was excellent, he found the problem quickly and did a very thorough job
These guys are fantastic, the tech was excellent, he found the problem quickly and did a very thorough job. These are my AC guys from now on
My experience with Cool Air was nothing short of amazing
My experience with Cool Air was nothing short of amazing. My AC wasn't cooling on a Saturday so I called my usual technician from another company who "fixed it." I was told to wait a bit for the uni
Great service
Great service! Freno was very nice and worked hard to clean our AC system after we had a renovation. Would recommend!
Zeke, our repair technician from cool air was nice, professional and capable
Zeke, our repair technician from cool air was nice, professional and capable! He explained everything he did and answered all our questions and we had plenty. I highly recommend cool air USA and it w
Excellent service
Excellent service! The technician Nikevis, was professional, knowledgeable, and hardworking. He quickly diagnosed the issue, explained everything clearly, and fixed the problem efficiently.
Everyone came through to take care of our emergency
Everyone came through to take care of our emergency. Jose, the tech was very professional and knowledgeable and explained what needed to get done. We scheduled and he followed up as promised and comp
Excellent customer service
Excellent customer service. Technicians were professional and knowledgeable. They installed an AC system and removed all debris. I commend the technicians for their service and professionalism.
Excellent service and repair by Rolando amazing technichian Cool air are a top class company very satisfied
Excellent service and repair by Rolando amazing technichian Cool air are a top class company very satisfied
Dennis fixed my AC wiring before it turned my house into a barbecue
Dennis fixed my AC wiring before it turned my house into a barbecue. Absolute lifesaver. Ask for Dennis!! He was great!!
This company is great
This company is great! The 2 techs that came out to my house were prompt, efficient and very professional. They answered all my questions. Not only that, I received a follow up call to make sure thing
Shows up on time and prices are reasonable
Shows up on time and prices are reasonable. Michael the tech was very good at explaining the options and went out of his way to keep everything clean. Even went the extra mile to give some pointers on
Very happy
Very happy! Junior D came on time and revived my old unit in no time! I got cold air again!
Made an appointment with Cool Air USA and was scheduled for 11 am - 2 pm
Made an appointment with Cool Air USA and was scheduled for 11 am - 2 pm. Lior was my technician and the man knew what he what the issue was in a matter of minutes. He texted me to let me know he was
Cool Air USA best company in town Micheal , Gary and Robert wonderful customer service
Cool Air USA best company in town Micheal , Gary and Robert wonderful customer service. Great work ,Great price .
Leo repaired ac and installed UV light in the unit inside the garage
Leo repaired ac and installed UV light in the unit inside the garage. He is couteois, polite and explained step by step what the job entailed.
So so glad with Riverview AC Repair Experts
So so glad with Riverview AC Repair Experts. exceptionally thorough and really quick. Highly recommend.
What an amazing group of people
What an amazing group of people! Johnny was on time, honest, and extremely knowledgeable. Their prices are beyond competitive. I have dealt with other companies in the past and cool air is by far the
This was my second experience with Cool Air USA and their technician Yuri, both times he called when he was headed my wa
This was my second experience with Cool Air USA and their technician Yuri, both times he called when he was headed my way, introduced himself and his company and got right to work! After figuring out
We had a great experience with Cool Air USA
We had a great experience with Cool Air USA. They were quick to respond and even had a technician at our home the same day, which is hard to find lately. …
Cool Air responded to my service call within 3 hrs
Cool Air responded to my service call within 3 hrs. Tech explained clearly what the problem was and handled the repairs the next day. I have used their services in the past and could not be more pleas
I had a really good first time experience with Cool Air
I had a really good first time experience with Cool Air. From the first technician that came out to assess, to our technician Jose, who did the repair, everything went so smooth and efficient. No one
Technician arrived on time and fixed the issue quickly, was competent and professional
Technician arrived on time and fixed the issue quickly, was competent and professional.
This was my 3rd call to get my air conditioner fixed by different companys, it should have been my 1st
This was my 3rd call to get my air conditioner fixed by different companys, it should have been my 1st. The price was reasonable and excellent experience. The tech Bryan was very knowledgeable and kin
From beginning to end, excellent service, knowledgeable technicians and very polite and professional
From beginning to end, excellent service, knowledgeable technicians and very polite and professional. I got the air ducts and blower cleaned 3 days ago, and as of today everything is working fine.
Leonardo and his crew were very professional and meticulous about the work that they did
Leonardo and his crew were very professional and meticulous about the work that they did. Leonardo answered questions about how the A/C worked. He was very knowledgeable about the A/C work and did not
Marco was very Professional punctual enjoyed the service with COOL AIR would use them again anytime
Marco was very Professional punctual enjoyed the service with COOL AIR would use them again anytime
Leo was very thorough, efficient, professional and knowledgeable
Leo was very thorough, efficient, professional and knowledgeable. He did a great job. Thank you!!
This company provided world class service
This company provided world class service. Deandre (installer) was friendly and polite. The Installation Manager (Adam) provided white glove treatment. Highly recommended this company.
Lior B
Lior B. was amazing. He was extremely detailed of explaining the issue and educated me on how to maintain my AC unit. He was polite, patient and provided excellent customer service. I highly recomm
The AC unit was not good, I called Cool Air over the weekend and they came and prepared an offer, and after my approval
The AC unit was not good, I called Cool Air over the weekend and they came and prepared an offer, and after my approval they started the installation early Monday and everything was ready at the same
On time Ronaldo and Junior friendly, focused, and professional Time of repair excellent and explanation of compressor fa
On time Ronaldo and Junior friendly, focused, and professional Time of repair excellent and explanation of compressor failure interesting and unusual enough for it to be reported to Rheem
Awesome company
Awesome company. Julian, Zeke and the whole team are dedicated to keeping you cool. Extremely professional 💪🏼 …
Given my two decades in the real estate industry, I’ve dealt with many vendors
Given my two decades in the real estate industry, I’ve dealt with many vendors. I have been impressed with Cool Air USA from the very first contact. Attended quickly by phone, collected information a
David was my technician and an absolute professional
David was my technician and an absolute professional. He show me what he was doing and pointed out the areas i should be looking at so I am able to make an informed decision. I would recommend David
I've used Coolairusa in the past for small urgent ac repairs
I've used Coolairusa in the past for small urgent ac repairs... always fast efficient service. This time my system was dead and I shopped for a replacement. 3 different estimate and coolairusa won out
My technicians was friendly, courteous & very knowledgeable
My technicians was friendly, courteous & very knowledgeable! My questions were answered - everything was explained thoroughly. Nothing but great things to say about both gentlemen!! …
Excellent service
Excellent service! I received a 45 minute call ahead before the technician arrived, as I’ve requested. Technician assessed the situation and explained everything in great detail. Work was completed ve
I had the best experience with Cedric he was fast and efficient
I had the best experience with Cedric he was fast and efficient. Highly recommend cool air.
Great customer service and Tecnicians
Great customer service and Tecnicians. They sent a Technician out very next day. Xavier was very friendly and knowledgeable, he did a great job answering all my questions, listened to my concerns and
This is my second time using Cool Air USA and they always meet my expectations, they are efficient, detailed and very pr
This is my second time using Cool Air USA and they always meet my expectations, they are efficient, detailed and very professional, Mike the technician is knowledgeable and pleasant, he explained in s
Fantastic experience, very helpful and informative
Fantastic experience, very helpful and informative. Yuri was the agent on site and even taught me a few things I did not know about my unit, will 100% use every time for my HVAC needs 🙏 …
Fast and prompt service with knowledgeable technicians
Fast and prompt service with knowledgeable technicians. Just waiting on permits but I have been informed that it take a couple weeks with my city.
Absolutely phenomenal experience with Cool Air USA
Absolutely phenomenal experience with Cool Air USA. We had been without AC in our home for four days after a reputable company examined our unit and determined it required a complete coil replacement.
From the moment I reached out to Cool Air USA, I knew I was in good hands
From the moment I reached out to Cool Air USA, I knew I was in good hands. My old AC unit was giving me trouble, and with the scorching summer heat, I needed a replacement quickly. Not only did Cool A
Last year I've called on Cool Air USA to fix my A/C installation
Last year I've called on Cool Air USA to fix my A/C installation. I was very satisfied with the work done, so this year, as my system was old, I called them again to replace totally my A/C installatio
Called these guys, and within a few hours they were at my spot repairing a big leak from my AC unit
Called these guys, and within a few hours they were at my spot repairing a big leak from my AC unit! They were efficient and quick with a better price than I could have anticipated and I wouldn’t reco
Cool Air Usa is a reliable company I have trusted many times in the past both for repairs and for air duct cleaning
Cool Air Usa is a reliable company I have trusted many times in the past both for repairs and for air duct cleaning. Their customer service is excellent. Quick to respond, the appointments are schedul
Leo's service is phenomenal
Leo's service is phenomenal. He provided major assistance with our A/C and explained everything thoroughly. Thank you so much! I'm excited to have found a trustworthy company."
This company is awesome and our tech was amazing
This company is awesome and our tech was amazing. The company has excellent communication and unbeatable prices. Our tech was on time , fast and actually knew what he was talking about and took time t
We had a very difficult situation
We had a very difficult situation. 3 technicians came and left. 1 from another company and 2 from this company. David did an amazing job to fix the issues. He is so meticulous it is amazing. I highly
Frino was the name of the amazing technician that resolved my problem
Frino was the name of the amazing technician that resolved my problem. After research, I knew that my A/C capacitor and contactor was the issue and he communicated the findings as he resolved the issu
I just had a new AC unit installed, and I couldn’t be happier with the entire experience
I just had a new AC unit installed, and I couldn’t be happier with the entire experience! From start to finish, the team was professional, punctual, and knowledgeable. They walked me through my option
Cedrick, our technician was great
Cedrick, our technician was great! He was very transparent and friendly, we had a great experience.
When I saw that more than 4500 clients granted 5⭐️ to this company I didn’t hesitate to book for estimate for a new AC u
When I saw that more than 4500 clients granted 5⭐️ to this company I didn’t hesitate to book for estimate for a new AC unit. They didn’t disappoint! Their price was MUCH more affordable than 2 other c
Cool Air was selected mainly because of the number of high ratings and I could be more happy
Cool Air was selected mainly because of the number of high ratings and I could be more happy. The service tech was available in the next two hours, without extra charge. …
We are very satisfied with this company and the service that they provide
We are very satisfied with this company and the service that they provide. We had a problem with our AC this morning. We noticed that the temperature was going up inside the house and felt that the ai
Cool Air USA is the best
Cool Air USA is the best! I had my system installed in 2021, and they have the best customer service and technicians! Cool Air USA has been so amazingly helpful in getting any warranty work authorize
We received our annual maintenance of our AC system here at our condo so we have two units
We received our annual maintenance of our AC system here at our condo so we have two units. We also have the IFlo System In our AC units. Jose, the technician for Cool Air, USA installed the flow syst
Quick and efficient
Quick and efficient. They’re able to come same-day in case of emergencies. Our technician was Sanjay, and he was very nice and efficient. AC worked perfectly after he finished.
Great customer service, on time, knowledgeable technician, polite and clean
Great customer service, on time, knowledgeable technician, polite and clean. Denis was prompt, clean and explained all the issue and resolution. Left the property in the same condition he found it. …
I recently had my AC unit replaced by Cool Air USA, and I couldn’t be more satisfied with the experience
I recently had my AC unit replaced by Cool Air USA, and I couldn’t be more satisfied with the experience. From the very first interaction, their team was responsive, clear, and professional. The techn
Service was excellent
Service was excellent! Leo was knowledgeable, helpful, and efficient. I received same day service which I wasn't expecting. I'm very pleased with the work that was done.
I’m incredibly impressed with the professionalism and quality of service provided by this AC company
I’m incredibly impressed with the professionalism and quality of service provided by this AC company. From the initial consultation to the final installation of a new AC unit, their team demonstrated
Xavier was great, he knew exactly what was wrong with my AC and even had the part with him that was needed to fix it
Xavier was great, he knew exactly what was wrong with my AC and even had the part with him that was needed to fix it.
Cool Air USA exceeded my expectation
Cool Air USA exceeded my expectation! Their communication was great and they were able to schedule our service request quickly. Frino, was our service technician and he was outstanding! He was profess
Service was fast efficient and easy to schedule
Service was fast efficient and easy to schedule. My technician, Lior B, was incredibly knowledgeable, professional, and friendly.
My Technician was Dequann yesterday
My Technician was Dequann yesterday. He changed out my fan blower and trouble shot a major problem with my system and was able to fix it. He went above and beyond very knowledgeable and thankful that
Our 15 year old AC unit had started leaking and wasn't draining properly
Our 15 year old AC unit had started leaking and wasn't draining properly. So I called Cool Air USA for service. They were able to come within 24 hours which was amazing because it was right before 4
Exceptional customer service from 1st call onwards
Exceptional customer service from 1st call onwards. Dennis my final technician was very professional and a true asset to Cool Air USA.
Cool Air sent us a professional to do work on our vents
Cool Air sent us a professional to do work on our vents. His demeanor was kind, he was very open to answer all our questions in great detail. His professional acumen was of a man that came to the ho
Once again, Cool Air USA comes to the rescue
Once again, Cool Air USA comes to the rescue. Staying here at my Condo and Sunny aisles I noticed the temperature was getting warmer and warmer. I called cool air USA and they promised to send me a te
Woke up with my A/C reading 81 degrees
Woke up with my A/C reading 81 degrees. Made a simple Google search and came across Cool Air USA. Was lucky enough to be able to find a technician for my area on the same day! Other places offered me
job was done very efficiently and required
job was done very efficiently and required. Two people the lead technician was very knowledgeable. I had a number of questions which he knew the answers and he helped me program my nest thermostat
Tech Leo was Amazing as always
Tech Leo was Amazing as always!! Very thorough, considerate, and friendly. He was able to quickly diagnose our unit to get it back up and running to deal with the cold weather. Even went the extra mil
Very professional and experienced technicians
Very professional and experienced technicians.Crystal was kind and accommodating and overall a great company.Best price of 4 other estimates and Cool Air offered more.
Our A/C unit suddenly stopped working and we really wanted to fix it tonight (FL heat is no joke)
Our A/C unit suddenly stopped working and we really wanted to fix it tonight (FL heat is no joke). Our technician Sanjae came promptly and was extremely kind, knowledgeable, and efficient. We are so h
Very knowledgeable and fast work
Very knowledgeable and fast work. They had my ac running again within an hour after testing.
Cool Air always answers the phone
Cool Air always answers the phone. And are in constant contact with their clients. The job was completed in an efficient manor for the price that was quoted. I highly recommend Cool Air to everyone.
Great experience with Cool Air replacing my old AC with a new inverter system and UV light — as well as the cleaning and
Great experience with Cool Air replacing my old AC with a new inverter system and UV light — as well as the cleaning and sanitizing all of my ducts/ vents/ returns. From the estimate process to the in
We have an entire servicing and cleaning performed for our AC system and also had the duct liners sealed
We have an entire servicing and cleaning performed for our AC system and also had the duct liners sealed. The Cool Air USA team did a great job throughout the entire process, covering or moving furnit
Our 2 technicians were wonderful and patient
Our 2 technicians were wonderful and patient. They explained everything they did (numerous times) and all available options!! They were total professionals and even swept before they left! Thank you
Cool Air went above and beyond my expectations
Cool Air went above and beyond my expectations. Zeuvis was an extraordinary technician. I would not hesitate to have him return again.
I am very happy with the service provided
I am very happy with the service provided. The AC problem was repaired the same day. The technician was professional, explained everything, and answered all my questions with patience. The company …
My A/C went down late at night, and I emailed Cool Air USA
My A/C went down late at night, and I emailed Cool Air USA. I received a quick response almost immediately, and by the next day my A/C unit was fixed rapidly and professionally. The pricing was very r
Recently had three separate visits from technicians Javier, David and Mike to repair a split system HVAC unit at a townh
Recently had three separate visits from technicians Javier, David and Mike to repair a split system HVAC unit at a townhouse in Costa Del Sol in Doral. Could not be happier with the service provided b
Cool Air’s two man installation crew arrived on time, worked efficiently, cleanly and quietly
Cool Air’s two man installation crew arrived on time, worked efficiently, cleanly and quietly. After installation they explained how to operate the new system. When they left the ac was cooling, the h
I couldn’t be happier with the AC service I received
I couldn’t be happier with the AC service I received! From start to finish, the technician was professional, punctual, and thorough. They quickly diagnosed the issue, explained everything in clear ter
I chose cool air USA because they gave me the best estimate for the unit I wanted
I chose cool air USA because they gave me the best estimate for the unit I wanted. I got installation the very next day. Leonard and Nelson, who did my install, were both great and very professiona
After giving this company a second chance, they truly followed through
After giving this company a second chance, they truly followed through. The technician (Jose) was extremely thorough, took the time to fix the issue, and carefully inspected my unit. He also answered
I highly recommend this company, they scheduled a technician right away when I called, Lior the AC tech came on time as
I highly recommend this company, they scheduled a technician right away when I called, Lior the AC tech came on time as promised and he was very knowledgeable and professional, he explained in detail
Technicians were knowledgeable and professional and easy to work with
Technicians were knowledgeable and professional and easy to work with. They came on time and finished the work correctly,
Cool Air came out promptly and made the repairs quick Rates were very reasonable
Cool Air came out promptly and made the repairs quick Rates were very reasonable. Their tech Orlando was polite and professional.
Great company
Great company! Been using them for years. Lior B was just over helping with our hvac pump super nice guy! Thanks
We were very pleased with the technician, Sanjae
We were very pleased with the technician, Sanjae. He was certainly knowledgeable, competent and provided excellent customer service. Our HVAC system needed a new part which had to be ordered. …
I have been using them since 2017 for all my ac maintenance and repair needs
I have been using them since 2017 for all my ac maintenance and repair needs. When time came to update my ac unit, it was a no brainer. I received quality and timely service. Quote was competitive too
Amazing service
Amazing service. Finished the job quickly. will definitely be recommending you to my friends and family. Lior was very professional and efficient 👍‼️ …
From start to finish these guys worked hard on cleaning my AC units, fixing one of them and cleaning my ducts and huge s
From start to finish these guys worked hard on cleaning my AC units, fixing one of them and cleaning my ducts and huge shoutout to Frino. He was great and cleaned everything thoroughly. Highly recomme
Cedric was amazing
Cedric was amazing! I was so concerned something was seriously wrong with my air conditioner and was prepared for the worse. Fortunately, it was a maintenance issue and Cedric took car of it quickly a
I had a pretty average experience with Cool Air USA
I had a pretty average experience with Cool Air USA. The technician showed up on time and was polite, and they did a good job explaining what was wrong with my AC unit. The repair itself seemed solid,
I couldn’t be happier with my experience with Cool Air USA
I couldn’t be happier with my experience with Cool Air USA. From start to finish, they were absolutely exceptional. They arrived exactly when they said they would, punctuality I truly appreciate as I
Great experience… Xavier the technician found problem right away and explained the issues well and took care of it immed
Great experience… Xavier the technician found problem right away and explained the issues well and took care of it immediately. Super polite, friendly, and professional. Amazing service… thank you!
Great experience
Great experience! Tech showed up on time. Very knowledgeable and thorough in the diagnostic. Identified the problem and fixed it quickly. Gave good insights on future maintenance work which I will be
We have used them for over ten years
We have used them for over ten years. New AC and repairs. Very reliable, qualified and professional cannot say enough about company!
Leo from Cool Air was very professional and informative
Leo from Cool Air was very professional and informative. I was shown before issues to make an informed decision of how to proceed and the after pictures of what he did to solve my problem. I will defi
This is my second time with Cool Air USA and they sent Albert A and I must say he did an excellent job to the ac
This is my second time with Cool Air USA and they sent Albert A and I must say he did an excellent job to the ac. He was professional and friendly. I needed a flush and some other stuff.
Updated Sept 2024 Another great service
Updated Sept 2024 Another great service. The technician was awesome and very professional. Thank you Cool Air USA …
Here is something you don't see or read everyday in South Florida and Tech "X MAN" Xavier H being "honest" a 350
Here is something you don't see or read everyday in South Florida and Tech "X MAN" Xavier H being "honest" a 350.00 job or a 10.00 fix I can do, and I did it. Now most would say man that's not good f
Everything went well
Everything went well. Marco was efficient and addressed the issue. I was surprised that a fan should fail after only four years, but it’s working now and I’ll keep my fingers crossed. Marco did a very
What an excellent company
What an excellent company. Instantaneous responses, quotes, holding to the quote even with unexpected occurrences. Each person in the process was courteous, professional and timely. New lifetime c
I had a terrific experience with Cool Air USA replacing three units in our house
I had a terrific experience with Cool Air USA replacing three units in our house. They gave us a good price and were responsive and prompt from quote through installation. The technicians who came on
I had a fairly good experience with Cool Air USA
I had a fairly good experience with Cool Air USA. The technician arrived on time and was polite, and he explained the AC issue in a way that was easy to understand. The repair was done quickly, and ev
Had our AC tune-up done recently and couldn't be happier
Had our AC tune-up done recently and couldn't be happier. The technician, Dennis, was great — professional, efficient, and got the job done quickly. Highly recommend this service
From the very start my experience with Cool Air was solid
From the very start my experience with Cool Air was solid. They’re the only ones that had the courage to quote me on the phone without having to send a text to my house first. It made things a lot mor
The technician Rolando was excellent
The technician Rolando was excellent. He checked my ac unit and the compressor. He knew what was the problem. He advised how to maintain my ac unit. He did a great job. I do recommend Cool Air for my
Tech was awesome
Tech was awesome. He communicated his ETA He explained the parts required replacement and the best option long term. I would 100% recommend CoolAir USA
David came by at 8pm and got to work quickly and effectively
David came by at 8pm and got to work quickly and effectively. Good communication, diagnosed the issue, and did an effective fix. Cool Air was easy to work with and David totally took care of us!
Very good experience
Very good experience. We got home and our ac wasn’t working and they were able to come the same day. Unfortunately it needed a new part but the tech tried to fix it at least for the night and then the
BEST AC company I have been lucky enough to work with
BEST AC company I have been lucky enough to work with. They came less than 45 min. after my call..diagnosed and fixed the problem at a very reasonable cost. You will be fortunate to work with them i
The service repair men were extremely professional
The service repair men were extremely professional! Happy to have AC again. Would recommend Cool Air USA.
Amazing job by Cool Air
Amazing job by Cool Air. Had to replace coil and they were patient in all my questions and doubts. Showed me the new coil and explained the process. High recommend them. Great job!
I called at 6:30 am on a Saturday morning ( it was muggy in the house and I noticed the compressor wasn’t on on the ac)
I called at 6:30 am on a Saturday morning ( it was muggy in the house and I noticed the compressor wasn’t on on the ac) …
Junior D was amazing
Junior D was amazing. He was friendly kept us informed of everything that was going on and always looked out for our best interest. My last service I went with a friend that knew a friend and it was t
My AC was dumping water into my garage downstairs and my upstairs ac pump was making a lot of noise and running constant
My AC was dumping water into my garage downstairs and my upstairs ac pump was making a lot of noise and running constantly. In the same day requested the tech came and evaluated everything, did the re
They saved us from a horrible situation
They saved us from a horrible situation!!! We were in such a pickle! Our landlord was refusing to fix our air conditioner and after 4 days we had had enough of scammer hvac repair men that were ghosti
We had a great experience with our AC technician
We had a great experience with our AC technician! Yuri He was professional, punctual, and very knowledgeable. I really appreciated his honesty, I highly recommend his services.
Replaced all of my ductwork from the AC unit to all of the rooms
Replaced all of my ductwork from the AC unit to all of the rooms. Added 2 more returns, replaced some of the piping from the outside unit to the inside unit. Very responsive, great pricing, hardworkin
We called Cool Air because our AC was not cooling
We called Cool Air because our AC was not cooling. They were able to get us scheduled same day with Yudierkys. He was on time and quickly identified the issue, clearly explained before doing anything
Great service, very professional, extremely knowledgeable technicians
Great service, very professional, extremely knowledgeable technicians. They cleaned my ducts, installed UV light and a few months later also serviced my unit after the motor failed. It was obviously a
I have a follow up to add to my review of Cool Air USA… After waiting an appropriate amount of time to pass after numer
I have a follow up to add to my review of Cool Air USA…
After waiting an appropriate amount of time to pass after numerous returns to my …
Jose M was amazing
Jose M was amazing. He took the time to explain everything that was going on and what he was doing each step of the way. He was very knowledgeable, professional, detail oriented, and patient. Highly
I’ve used this company for a few years now to unclog my AC drain once a year and they’ve always been great
I’ve used this company for a few years now to unclog my AC drain once a year and they’ve always been great. This time I was fortunate to have Mitchell as my technician and he deserves 10 stars! From t
My a,c stopped working and I contacted Cool Air USA who responded to my call and sent out a tech in a short time
My a,c stopped working and I contacted Cool Air USA who responded to my call and sent out a tech in a short time. He was very efficient and found the problem in a few minutes. Since my a/c was under w
Leonard and Carlos were very professional and did an excellent job
Leonard and Carlos were very professional and did an excellent job. They worked neatly and came up with creative solutions to every challenge they faced. We’ve been working with Cool Air USA for a few
Amazing
Amazing! Lior was so great, patient, efficient, friendly, and instilled a sense of immediate trust. You have a gem there - don't let him go! Great representation of your company
Great service
Great service! Mitchell and David provided excellent service, they were quick, non messy and genuine. They were especially patient. I had a million questions and they answered every single one of them
Recently had our HVAC Ductwork serviced by Cool Air USA and our technician Gregorio was amazing
Recently had our HVAC Ductwork serviced by Cool Air USA and our technician Gregorio was amazing. He walked me through the process and explained everything in simple terms without trying to upsell us u
Rolando A
Rolando A. of Cool Air USA did a great job replacing/installing the compressor. He was experienced and did a quick work of it. Really happy with his, and the company's service.
Cedric did an excellent job of informing what may be happening before he began the work
Cedric did an excellent job of informing what may be happening before he began the work. He assessed and kept me in the loop all the way through and waited to make sure our air was working properly. I
I am so grateful to Cool Air USA
I am so grateful to Cool Air USA. I called on a Saturday afternoon and was able to get same day service within a very reasonable amount of time. Frino our technician was very kind and knowledgeable on
⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with the service I received
⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with the service I received! We needed to move an AC vent …
Marco was very professional and appeared to be proficient in his work
Marco was very professional and appeared to be proficient in his work. My air conditioner works great in the Summer heat. Actually, the AC cools the whole house better than before, when I thought i
Great Service
Great Service! The technicians (Leonard & Jorge) did a great job. It's a plus that they both speak English since I leave in Hialeah. David, who did the inspection answered all my questions. Overall
We had a wonderful experience yesterday with David and Freno who did a marvelous job doing AC duct cleaning, application
We had a wonderful experience yesterday with David and Freno who did a marvelous job doing AC duct cleaning, application of a UV light and sanitization of our AC pan. They were professional thorough a
I rarely leave reviews, but I felt compelled to write one for Cool Air
I rarely leave reviews, but I felt compelled to write one for Cool Air. For reasons that are unimportant, I needed some work done on my AC system, but no company would take the job. Cool Air did and I
5/5 (used just to ensure visibility, PLEASE read below) This company has a very polished front with detailed invoices a
5/5 (used just to ensure visibility, PLEASE read below)
This company has a very polished front with detailed invoices and plenty of …
On April 27, 2026, I contacted Cool Air and requested Leo, the best Service Tech, to come and service my unit
On April 27, 2026, I contacted Cool Air and requested Leo, the best Service Tech, to come and service my unit. Leo arrived, as usual, on time. I've never had a bad experience with Leo or Cool Air. I'v
Really pleased with this Cool Air and the turnaround time after discovering an issue with my AC
Really pleased with this Cool Air and the turnaround time after discovering an issue with my AC! Jose was able to come out the following morning address the issue and educate me on how to prevent it f
Cool Air USA is always reliable, professional, and helpful
Cool Air USA is always reliable, professional, and helpful! My technician Yuri inspected the unit and the vent issues I described. He went above and beyond to test everything and make sure there were
Cool Air USA always comes through and was able to fix my AC the same day
Cool Air USA always comes through and was able to fix my AC the same day. The Technican was honest and professional and was able to repair it at night. Their prices are reasonable, and everything is d
Great service from start to finish
Great service from start to finish. I called them at 12pm because my moms ac stopped working and they had someone out same day by 3pm. Michael arrived and was so kind and immediately solved the issue.
Cool Air USA is a great company
Cool Air USA is a great company! They are professional and respond quickly when you call. The technicians were very polite and they explained the process and completed the work as we expected. Our co
I have used Cool Air USA several times in the past on my rental properties and primary residence
I have used Cool Air USA several times in the past on my rental properties and primary residence. They are always professional, courteous, and trustworthy. I had the pleasure of dealing with the techn
Michael Schaefer did an exceptional job on my air conditioner today
Michael Schaefer did an exceptional job on my air conditioner today. He was calm, respectful and thorough. He explained everything as he went through the process. I felt taken care of. And, the servic
Honestly truly professional and personable tech
Honestly truly professional and personable tech.
Marco was not only extremely knowledgeable but also super thorough and detailed …
I was so apprehensive about using an AC service because of the bad reputation and horror stories you always hear
I was so apprehensive about using an AC service because of the bad reputation and horror stories you always hear. But I had an amazing experience with Cool Air USA and my technicians, Nikevis and Davi
My service tech was awesome
My service tech was awesome. I was trying to fix the problem myself but was at a dead end. Cool air tech can in, took about 10 minutes to identify condensate line backed up, we need to do a full flus
Cool Air USA, great job figuring out the issue
Cool Air USA, great job figuring out the issue. Leo was our technician, and he was completely thorough. He used the company's app and pictures to show me the problem. And used it again as before and
I’ve used this company for several services, and I can honestly say they’re reliable and provide excellent customer serv
I’ve used this company for several services, and I can honestly say they’re reliable and provide excellent customer service. My AC was originally installed by a different company, but whenever I’ve ha
I had a great experience with Lior B from Cool Air USA
I had a great experience with Lior B from Cool Air USA. Our AC kept turning off, and he was able to quickly diagnose and fix the issue. He was incredibly kind, patient, and very thorough throughout th
Having and A/C broken in the middle of the summer in Florida was stressful
Having and A/C broken in the middle of the summer in Florida was stressful. Apparently power surge and following power outage in the area knocked down my HVAC external unit motor. I contacted Cool Air
Gregorio is the true definition of someone who loves and takes pride in his craft
Gregorio is the true definition of someone who loves and takes pride in his craft. He came out, quickly diagnosed the issue with my HVAC unit—which was less than five years old and had been installed
Technician David came out on a Sunday, no additional cost
Technician David came out on a Sunday, no additional cost. I was sent updates on his arrival, which was great. David fixed our A/C quickly but thoroughly, lines needed to be flushed, which we knew. Bu
Our technician Daequan was excellent
Our technician Daequan was excellent. Arrived on time. Worked very tightly. Cleaned up after himself well and was very courteous and mindful of our children and pets. Will certainly keep them on spee
My experience with Cool Air USA was awesome
My experience with Cool Air USA was awesome. I called them set my my appointment time for between 5-8pm. Was notified that my technician Leo was on the way around 5:15, 5:20pm. He was amazing he asked
The capacitor of our A/C stopped working on a sunday and within a couple of hours we had someone here working on it
The capacitor of our A/C stopped working on a sunday and within a couple of hours we had someone here working on it. Excellent service. David E. was fantastic. Knowledgable and fast. Highly recommend.
Exceptional Service & Professionalism – Cool Air USA Delivers
Exceptional Service & Professionalism – Cool Air USA Delivers!
I recently had an outstanding experience with Cool Air USA here in Boca Raton, …
Lior arrived on time and explained to me in detail what he was going to do
Lior arrived on time and explained to me in detail what he was going to do. When he finished we discussed what he found and gave me options on how to proceed. I am very satisfied with his service and
It was Labor Day and thank goodness Cool Air USA was open
It was Labor Day and thank goodness Cool Air USA was open. They were out in hours and Dennis was great. A/C unit back up and running in no time. Nothing like a clogged drain line. Totally recommend
Great communication, fast and efficient
Great communication, fast and efficient. Pricing was very fair. Techs were all super friendly, honest, and took the time to explain the repairs needed and what was actually done to the unit when they
Gary and Robert performed duct work repair
Gary and Robert performed duct work repair. We had a leak and needed the repair. They were here several hours. They were both professional and courteous. I appreciate how Gary walked me through ev
I had an excellent experience with Cool Air USA, and I especially want to recognize Rolando V
I had an excellent experience with Cool Air USA, and I especially want to recognize Rolando V. for the outstanding service he provided. By far one of the best HVAC technicians I’ve dealt with. …
Michael S
Michael S. is the best! He’s honest, trustworthy, and efficient. He completely broke down all my options to me and provided recommendations that I felt I could trust. He saved me over $1,000 by giving
I highly recommend this company to anyone who is having AC issues
I highly recommend this company to anyone who is having AC issues. They were able to service my AC same day. My technician name was Orlando, he was very knowledgeable and professional. He explained th
Every person I've spoken too at Cool Air has been polite and helpful
Every person I've spoken too at Cool Air has been polite and helpful. They came to clean my AC Coils which was a long, difficult process. They were hard working and ensured the job was done correctly.
CoolAir was great
CoolAir was great. The technician, Zeke, was very helpful and quick in repairing my A/C unit. Had a lot of water leaking from the unit and from my neighbors unit which he took care of. I will definite
⭐⭐⭐⭐⭐ We had a great experience with the Cool Air team
⭐⭐⭐⭐⭐
We had a great experience with the Cool Air team! Our AC wasn't working …
Amazing service
Amazing service! The technician, David D, was on time and super helpful. He was able to diagnose the problem and able to fix it for a great price. He was professional, friendly and explained things ve
I scheduled an appointment with Cool Air USA to upgrade our thermostat, including the installation of a C wire
I scheduled an appointment with Cool Air USA to upgrade our thermostat, including the installation of a C wire. Our HVAC technician, Cedric, was on time, had an excellent amount of knowledge, and disp
Outstanding company: Honest, thorough, and professional
Outstanding company: Honest, thorough, and professional. Cool Air USA came out for a free inspection and Nikevis actually opened the coil section of my air handler, something another company had not b
My technician Marco was absolutely phenomenal
My technician Marco was absolutely phenomenal. I have never met a tech that was so professional and charismatic. He was very knowledgeable about the trade and gave my family and AC in a few hours. He
My technician Mitchell was very knowledgeable and informative
My technician Mitchell was very knowledgeable and informative. The team did a great job and the bad smell in my rental property is gone! Highly recommend.
Leo provided excellent service
Leo provided excellent service. He was extremely knowledgeable, professional, and quickly helped us get our air conditioning working again. When we had an emergency, this company responded promptly an
We just received a complete service for our two units performed by Lior from cool Air USA
We just received a complete service for our two units performed by Lior from cool Air USA. We are extremely satisfied with the service as he was so professional, took the time to explain to us everyth
Thank you Harold, we hope to provide 5 star service on next visit
Thank you Harold, we hope to provide 5 star service on next visit
Thank you for the review, Josh
Thank you for the review, Josh! I hope next time we can provide you with a 5 star experience!
Thank you for the 5 stars
Thank you for the 5 stars!
Thank you for the review
Thank you for the review. I hope we can provide you with 5 star service in the future. If there's anything else we can do, please contact us at 1-(877) 895-1155.
Thank you for the review
Thank you for the review! I look forward to providing you with 5 star service next visit!
Thank you for the review
Thank you for the review! We look forward to providing you with 5 star service on your next visit!
Your rating Rocks Eugene
Your rating Rocks Eugene!
Thank you for the review, Adolfo
Thank you for the review, Adolfo. We hope to be able to provide you with a 5 star review next time!
Thank you, Dan
Thank you, Dan! We hope next time we are able to provide you with 5-star service!
Thank you for the ratings
Thank you for the ratings!
Thank you for the review, Harriet
Thank you for the review, Harriet. We hope to be able to provide you with a 5-star experience next time. Welcome to the Cool Air family.
Thank you for the review, Silvia
Thank you for the review, Silvia! We hope to be able to provide you with a 5-star experience next time!
Thank you for the review, Sunder
Thank you for the review, Sunder. We hope to be able to provide you with a 5-star experience next time you need us.
Denise cleaned the coils and repaired a leak in my ac
Denise cleaned the coils and repaired a leak in my ac. He was very professional. Company responded timely and were in my home same day I contacted them. Only down side they were a bit pricey but I agr
Showed up on time, had the unit running quickly, office staff and technician we're friendly and professional
Showed up on time, had the unit running quickly, office staff and technician we're friendly and professional.
Thank you for the review, Carlos
Thank you for the review, Carlos. It was a pleasure servicing your Miami home's A/C for the first time. We hope to make your next visit with us a 5-star experience. Welcome to the Cool Air family.
Thank you for the review
Thank you for the review! We hope next time to be able to provide you with a 5-star experience!
I tried their service when my A/C broke just the other day
I tried their service when my A/C broke just the other day. They arrived 10 minutes late from the agreed time. They checked the A/C and said they could fix it in an hour. Started working on it in a qu
I was able to get a tech to come to repair my air conditioner the same day and he didn’t leave until the unit was blowin
I was able to get a tech to come to repair my air conditioner the same day and he didn’t leave until the unit was blowing cold air. Thanks!
Cool Air USA was very efficient
Cool Air USA was very efficient. On time and communicated very well. A bit expensive as a company but their techs were great. We used them for a tune up/service and for a major clean of air duct and h
Must admit, after calling Cool Air USA and my problem NOT being solved, I certainly experienced anxiety, but when Orland
Must admit, after calling Cool Air USA and my problem NOT being solved, I certainly experienced anxiety, but when Orlando B showed up all my fears were assuaged. His professional expertise was beyond
Marco was most kind, patient, and capable
Marco was most kind, patient, and capable. He arrived early and left everything neat and clean.
My first experience wasn't good but the Company did a follow up to find out about My experience and I explain what happe
My first experience wasn't good but the Company did a follow up to find out about My experience and I explain what happened. They immediately set up another appointment. My conversation with the perso
Personally, I like this company
Personally, I like this company. It may not be the best but this is still a great one. I had some problems in cleaning the ducts at home so I called them to have it cleaned. They arrived just in time
Absolutely best crew from the moment you call them until the job is finished
Absolutely best crew from the moment you call them until the job is finished. David was dependable and extremely helpful. Gilbert was friendly and knowledgeable. I’m not sure the name of who cleaned o
Overall I’m happy with the company because at the end of the day, my A/C was fixed
Overall I’m happy with the company because at the end of the day, my A/C was fixed. Only complaints would be some delays in coming out to fix the issue after we informed them specifically what was wro
Anthony was efficient and pleasant
Anthony was efficient and pleasant. Answered all of our questions and gave us the estimates we requested. He did not leave a mess and took the filter he changed and discarded it for us. He is a credit
We had some hiccups along the way and I expressed my displeasure with the situation
We had some hiccups along the way and I expressed my displeasure with the situation. The company turned out to be a first rate company with outstanding customer service. The manager worked hard to r
Very Good service, and very professional technician, he explained the different options and services
Very Good service, and very professional technician, he explained the different options and services!
The only issue was with the company since I requested the estimate and the service appointment an
i am very happy with the techs and their svc The only reason i am giving 4 instead of 5 stars bcos of punctuality, work
i am very happy with the techs and their svc The only reason i am giving 4 instead of 5 stars bcos of punctuality, work was supposed to start in the morning but started at 1 pm
We originally contacted Coor Air to repair our downstairs unit
We originally contacted Coor Air to repair our downstairs unit. A technician came out, diagnosed the issue, and we agreed on the repair and price. The following day, two technicians were dispatched to
2023 a/c unit needed some maintenance & repair, thanks to our technician Rudy it was running fine within 30 minutes or s
2023 a/c unit needed some maintenance & repair, thanks to our technician Rudy it was running fine within 30 minutes or so. He was friendly, knowledgeable and courteous. Thank you : update: 2025 , it’s
I had a bit of an issue at the beginning with Cool Air USA with the setting up of my appointment and the lack of communi
I had a bit of an issue at the beginning with Cool Air USA with the setting up of my appointment and the lack of communication with the people setting it up. A couple of hours later, after my experien
I called Cool Air on Friday afternoon
I called Cool Air on Friday afternoon. They came out the same day gave me an estimate. I paid half and they came back Tuesday after Labor Day to install the motor and I paid the remainder of the balan
A/C was doing for a few days
A/C was doing for a few days. Very complicated issue where three things failed at once. Jose, fixed the first issue and found the other two, came back the next day and fixed it. Very dedicated.
Update 01-22-2026 – After submitting this review, I was contacted by Cool Air USA about my concerns which led to an imme
Update 01-22-2026 – After submitting this review, I was contacted by Cool Air USA about my concerns which led to an immediate appt by a different crew to do a re-install. I was informed that the origi
A technician was sent out same day and was able to determine the issue quickly
A technician was sent out same day and was able to determine the issue quickly. He had everything needed to complete the repair and fixed the issue in a timely manner. Our technician Xavier gets 5 st
Called this firm to evaluate my AC unit
Called this firm to evaluate my AC unit.
Good: They came right away, on time, courteous and professional. Diagnosed problem accurately and repaired next morning again on time and professionally. They
Hi Gabriel and thank you for the rating, we tried to locate your customer record but couldn't find any customer with the
Hi Gabriel and thank you for the rating, we tried to locate your customer record but couldn't find any customer with the name "Gabriel Medina" in our CRM, please contact me [email protected] and i w
Hi Chole, we are sorry to see you didn't have a great experience with us but rest assure we will do anything to make it
Hi Chole, we are sorry to see you didn't have a great experience with us but rest assure we will do anything to make it right, can you email the owner your service address? [email protected] he will
Hi Chris we are sorry for the inconvenience and happy you allowed us to make it right, hope to service you again in the
Hi Chris we are sorry for the inconvenience and happy you allowed us to make it right, hope to service you again in the future but this time to provide 5 star experience!
Hello and thank you for the feedback, you are using a generic name and we can't verify you as a Cool Air Customer, it's
Hello and thank you for the feedback, you are using a generic name and we can't verify you as a Cool Air Customer, it's important for us to learn how to improve and provide a 5 star experience to our
Thank you for the review
Thank you for the review! we appreciate the business and welcome you to the Cool Air family!
Hi Shelley, I'm sorry to see you didn't have a positive experience with Cool Air but rest assured we will make it right
Hi Shelley, I'm sorry to see you didn't have a positive experience with Cool Air but rest assured we will make it right! Please email your service address to the owner [email protected] and he will
I called to make an appointment it sounded like a call center
I called to make an appointment it sounded like a call center. And the person didn’t really know. I asked about cleaning the gunk that builds up in my unit and to clean a vent that had mold around it.
Hi Charlotte, thank you for the review, we would love to hear from you how we could have done better so we can provide a
Hi Charlotte, thank you for the review, we would love to hear from you how we could have done better so we can provide a 5 star experience on your next visit, please email your service address to edan
The place I went to is next door to here
The place I went to is next door to here.
SOME COMMUNICATION ISSUES, BUT CAME OUT AND DID THE JOB
SOME COMMUNICATION ISSUES, BUT CAME OUT AND DID THE JOB.
Thank you for the feedback Alejandro
Thank you for the feedback Alejandro! we are on it and will make sure your issue is resolved asap , i assigned a manager to your case and will be in touch soon.
I called Cool Air and was not interested in their services
I called Cool Air and was not interested in their services. They called me at least five times the SAME DAY requesting information. I asked them to stop harassing me as I was not interested in their
Expensive to me
Expensive to me. 245$ for a thermostat made me hang up
Thank you for the feedback Rodrigo, my name is Edan and I'm the owner of Cool Air, please email me your service address
Thank you for the feedback Rodrigo, my name is Edan and I'm the owner of Cool Air, please email me your service address to [email protected] and I will do anything in my power to change your experie
THESE PEOPLE ARE SCAM ARTISTS
THESE PEOPLE ARE SCAM ARTISTS!!!! THEY TOLD ME I NEEDED $3000 WORTH OF REPAIRS AND I ONLY NEEDED $225, WHICH ANOTHER COMPANY DID!!!! STAY AWAY FROM THEM. I HAVE REPORTED THEM TO THE BETTER BUSINESS B
Horrible company - they have the sales tactic to force you into repairs that are not needed and up sell you into buying
Horrible company - they have the sales tactic to force you into repairs that are not needed and up sell you into buying a whole new unit. They came to clean my system - barely did any work - then in o
The tech Alfred they sent out today was very rude and had a bad attitude
The tech Alfred they sent out today was very rude and had a bad attitude. They also do not know how to diagnose an ac problem. I am switching to a new company. The ac has not worked well for weeks. Ve
Before starting the technician gave me an estimate
Before starting the technician gave me an estimate. One hour later, once the job was done, the price raised up of $125
Loved them at first
Loved them at first. After the second service, prices shot up exponentially...
Totally rip off they don't even know how to follow direction had to schedule a second appt they gave me a discounted pri
Totally rip off they don't even know how to follow direction had to schedule a second appt they gave me a discounted price for the inconveniece they finally showded up to clean my vents instead they w
Update: my AC is still having issues
Update: my AC is still having issues. Nothing against tech who helped today BUT something is not right with our AC because the fan is not spinning as I mentioned to Lior when he got here today. When h
Carrie, we tried our best to find a customer matching your name in our database
Carrie, we tried our best to find a customer matching your name in our database . We will resolve any issue you might have and flip your experience into a positive one, please contact our office at 87
called needing more information and a manager would not even speak to me, did not use and will not use in the future see
called needing more information and a manager would not even speak to me, did not use and will not use in the future seems almost like a scam.
HORRIBLE COMPANY - DO NOT USE - SCAM ARTISTS
HORRIBLE COMPANY - DO NOT USE - SCAM ARTISTS! I called Cool Air when my a/c unit went out and they were able to come out the same day. When they arrived, they looked at the unit and said that we nee
BEWARE
BEWARE!!! INCORRECT DIAGNOSIS BY TWO DIFFERENT TECHNICIANS My experience with Cool Air USA was back in July 2023. We had been having issues with a clog in one of the lines on the AC. So I called this
Update: Since last review we have spoken and resolved the problem
Update: Since last review we have spoken and resolved the problem.
Service tech arrived to perform tune up inspection which included inspection of vital parts, diagnostic and up to 1lb of freon. 3 we
Thank you for the feedback, we are sorry to see you had a negative experience with our service and would love to make i
Thank you for the feedback, we are sorry to see you had a negative experience with our service and would love to make it right. Please contact the owner directly with your service information edan@co
We were given a 3 hour window and they showed up 15 minutes late
We were given a 3 hour window and they showed up 15 minutes late. They took over an hour to diagnose the problem then started working on my unit without asking or telling me a price. It wasn't until t
Questionable business practices
Questionable business practices. Would definitely not recommend for your ac needs. In addition to questionable practices, pricing is above market and service is subpar.
Edit: Idan, the owner reache
I had an AC unit for 30years and never had a problem
I had an AC unit for 30years and never had a problem. I bought a new unit from Cool Air and every year it breaks down same two parts have to be replaced (I have invoices to prove it) they charged me f
Beware do not hire the worst service, add Freon on leaking unit under warranty, didn’t honor the warranty, I had to call
Beware do not hire the worst service, add Freon on leaking unit under warranty, didn’t honor the warranty, I had to call another company to fix the leak, lost $400
I had such a bad experience with this company
I had such a bad experience with this company. They were called out to drain my condenser line. Well after paying $450.00 for work that was done on the outside unit. I thought I was out of the wood w
Lacks integrity as well as follow through
Lacks integrity as well as follow through. Had a tech come out to correct a previous issue, then had the same tech leave unannounced without doing anything. I called the office and the best they could
Do not hire Cool Air by any means
Do not hire Cool Air by any means !!! I had my AC fixed by Cool Air technician , more exactly they cleaned the coil , flush the drain line and so call reconstruct the drain line ! However the repair d
Their service is horrendous and borders on thievery
Their service is horrendous and borders on thievery! Sure when they install a unit everything is all rosey. However, beware should you every need them to make a service call or a repair. I've had t
Simply stated, never use this company to service or clean your AC units
Simply stated, never use this company to service or clean your AC units. They provide poor quality service and even worse customer service!
Background...I had this company out to clean the AC ducts i
I called this company b/c I had a water leak in my AC system
I called this company b/c I had a water leak in my AC system. They showed up and said the leak was due to a dusty filter and dirty pipe. They charged me $670 for cleaning both and inspecting the unit.
Called on a Friday, was told a technician would be out Saturday from 11-2
Called on a Friday, was told a technician would be out Saturday from 11-2. No problem, see you then. Called in the morning to confirm and see if any earlier slots. No availability - no problem but was
I had an emergency on Sunday and Googled the internet and got this company
I had an emergency on Sunday and Googled the internet and got this company. Two men came. They said that I needed a new motor for my AC which is a about a year and two months old. I told them that i
Unfortunately, I am pretty much stuck with this company but if I had my way I would never use them and never give them a
Unfortunately, I am pretty much stuck with this company but if I had my way I would never use them and never give them a dime. Very few of the techs are professionals and the rest have the worse profe
My experience with this company has been HORRIBLE
My experience with this company has been HORRIBLE!!! They were called out because my parents unit stopped cooling, and the repairman talked us out of replacing the unit guaranteeing that he could fix
I've spent more in repairs than I did for the actual unit
I've spent more in repairs than I did for the actual unit. Installed just before Covid, failed inspections, leaking roof, blower replacements, compressor replacements, sold upgrades that didn't fix fh
* Update there was flooding for Drain attachment and a 3rd visit, in less than 1 year** Cool Air Air Conditioning has b
* Update there was flooding for Drain attachment and a 3rd visit, in less than 1 year**
Cool Air Air Conditioning has been to my home three times in less than a year for the same unresolved issue, ye
Don’t waste your time or money with this company
Don’t waste your time or money with this company. I made an appointment online. The technician came late wasn’t personable, nor clear on what the actual issue was. Spoke to you condescending gave me d
Bottom line - keep searching for someone else to work with to fix your AC
Bottom line - keep searching for someone else to work with to fix your AC. Cool Air USA is not the company you want to work with. Yes, I know, you're in South Florida and it's hard to find a reputab
We recently hired Cool Air USA to install a Rheem 15 ton AC system, a hefty investment
We recently hired Cool Air USA to install a Rheem 15 ton AC system, a hefty investment. They conducted a site visit and cleared the space for installation. The AC malfunctioned 3 times within a week i
I'm a property owner with10 units in South Florida and used Cool Air USA once in the past
I'm a property owner with10 units in South Florida and used Cool Air USA once in the past. As a return customer, I was hoping to receive a fair and reasonable price. The service call to check my AC
This company came to the house where I live, it was the owner who chose this company for cleaning and maintenance of the
This company came to the house where I live, it was the owner who chose this company for cleaning and maintenance of the air conditioning and when they finished the work they left the machine turned o
I own an Airbnb in Fort Lauderdale
I own an Airbnb in Fort Lauderdale. I had a beautiful family staying at my home over thanksgiving. The AC began to malfunction. Of course I got desperate and called these guys. (I was in NY and th
That company is a bunch of scammers
That company is a bunch of scammers. The positive comments will be from your family. My family bought the air conditioning there, UNFORTUNATELY, with a supposed 5 year warranty. But their business is
The worst service I’ve ever had in my life
The worst service I’ve ever had in my life. The first person that came was great. I explained to him everything I already knew with the AC. The first guy says he have to wait for my AC unit to defrost
Cool Air USA is the best HVAC company bc they perform top rate services at reasonable prices
Cool Air USA is the best HVAC company bc they perform top rate services at reasonable prices. Their technician, Michael D, is an expert. He created a return box using wood and cleaned the AC coils, bo
Highly recommend Cool Air Company
Highly recommend Cool Air Company! From the start, they were incredibly responsive and proactive about getting me scheduled as soon as possible. They also quickly provided the COI and all the certific
We recently moved into our condo and quickly realized the air conditioning wasn’t maintaining the proper temperature
We recently moved into our condo and quickly realized the air conditioning wasn’t maintaining the proper temperature. After calling Cool Air, we were able to get an appointment without a long wait, wh