Aqua Mechanic Reviews

They are extremely overpriced. Does not matter if you have done business with them for years. Quoted $950.00 for 1.5 HP Motor with Seal Kit + $150 service fee. Called a hungrier rep. and was quoted $5

They don't have time to help... 🤷 …

These so called Aqua Mechanics installed new Jandy equipment in my pool after weeks on weeks of trying to get service even after a 50% deposit was paid. After over $13,000 paid , both my pool and s

Very, very irresponsible, unreliable, no respect for customers. Pentair pool pumps sent a work order to this company which also goes by "HL Service and repair, Inc." (Hector Lopez) to repair my pump,

Hi Nussen, thank you for your feedback. We’re sorry to see that your experience did not meet expectations. Our goal is always to provide reliable and professional service. We would appreciate the oppo

This company is not proactive at all, They growth a lot in the last years and there is not so much companies doing pool equipment, so they are contracting technicians without experience and lack of pr

I had a very unsatisfactory experience with Aqua Mechanic repairing my pool heater. They initially sent a technician to perform a diagnosis. Upon leaving, he informed me that a fuse, the contactor, an

Very impatient and rude techs, would NOT recommend them to other condominiums.

Aqua Mechanic was supposed to conduct warrantee work and not only did they refuse to honor the warrantee but on top of it, they charged an exorbitant service call fee, despite the fact that their serv

While repairing an issue with the pool equipment, thereafter, the automatic system lost its programming. We asked them to please come back and address, we were told that they did not have the time to

I was disappointed with my experience with Aqua Mechanic for a Hayward warranty service call.

First, I had an appointment scheduled for 11:00 AM on a Saturday. At approximately 9:30 AM, the technicia

I have a P R 336 A -MN - C pool gas heater the gas valve is sticking giving a hard time igniting,I called Aqua Mechanic and they sent a tech out to confirm what I already knew was wrong. The tech sai

I was recommended to use this service to fix a warranty issue on my propane gas pool heater. The technician came out timely although it was difficult to communicate with him because he did not speak

When I purchased my home, everything related to the pool was brand new, including the Hayward salt chlorination system. During the first year, the system repeatedly experienced issues. It would displa

They installed the pump with 220v setup instead of 110v!

I used this company as an official distributor of Hayward pumps. I replace an old pump with the same model to avoid any installation issues. A

Title: Unreliable service and terrible communicationReview:I had an incredibly frustrating experience trying to get Aqua Mechanic to handle a warranty service call for my IC40 chlorinator. It took the

I was charged to come out to my house. Only need to tell me that I need to replace a pump with no intention to repair. Had another technician and come out and saw that the internal fan motor was broke

I was provided this company as an authorized dealer to repair my pool heater by the manufacturer. This company promised me no charges for the initial visit. I had to text and call them multiple time

We had the most horrible experience with the tech that came out to our home. Showed up without calling after we mentioned on several occasions that this was our vacation home. We allowed him to enter

First time dealing with them and already disappointed. I called 6-29 for an estimate. They made me send various videos of the issue and pool system via text and email. All day on that just alone. G

My Pool Guy, who comes weekly let me know that my salt cell, which is less than two years old was no longer producing chlorine. I contacted this company to come out and conduct a warranty replacement.

Responsive and helpful. They consistently answer the phone and reply to issues quickly, which is rare in Miami. The pool wasn't producing chlorine. I suspected the salt cell but wasn't sure. They gave