Air Pros LLC Reviews

Tech was very good. However his supervisor called to say he WOuld come or call within two days to evaluate duct cleaning needs. He never called.

I am not really certainly with this kind of A/C 100 % since it had few time problem leaking after installed.. but Serivce is good.. I not tell people good about this air pros because A/C price t

Tried to have them out in august no show, then again September they made apt didn’t make, reskdle for next day showed up an hour later than told, there cost was 2 times higher than the other two o cal

They missed the first two appointments. Today they came on time. They found freon was needed but had no way of knowing why. Also tried to sell me a ac compressor booster for $700.00. This part can be

Would like to thank Anthony and Krystle for helping me with my intermittent problem which understandable is difficult to isolate but the both of you make feel we will get to bottom of it I’ll keep you

A little late

Professional representative, price quoted was out of my comfort level.

Koron and Kameron were great but we were sent workmen who didn’t speak English what a nightmare!! but Koron tried his best!!

Called and booked an appointment. Was give a 4 hour window of time. Technician showed up 2 hours past the time and never called or texted to let me know they were running behind. I called the company

Paid top-shelf price for an AC repair, and it wasn’t done properly.

Tech was pleasant but seems like company is more sales oriented than repairing unit tech sent out a supervisor to basically try and sell us a new AC unit and not fix the problem so we called another A

Called 8am Saturday morning, worker arrived by 1pm gave me a diagnosis but was told no repairs could be made until Monday. Charged a service 120$ and given a high estimate for the repair needed. Reach

Air-Pro’s removed my old A/C duct work and replaced my unit. They did a pretty good job on the install but never applied for a permit. Now that we need to sell the house, I gave them two months notice

Fast service. Javier and Miguel very friendly and knowledgeable. I post this review when they install the ac, since them I call numerous time for them to come and change the thermostat, no response. T

Jimmy and Kenny tired to over charge for the service that I needed I when with Avance cool air he did a fair and well job

Response was fast. Technician knew his job. The only remark will be that he can avoid to make lots of complains and comments about how hard was to find the part that was broken and at the end of the d

The best thing about this company was James Webb from Ocala who came out and fixed the problem that Air Pros had done they forgot to seal the air duct tubing to the Ac unit. Our ac now is working lik

Hi Jen, We would like to get your feedback on your recent experience and hopefully earn your business back . Unfortunately, We are unable to locate you in our system with the username provided. Please

Hello, We apologize that your experience with us was not a positive one. Please contact our Customer Service manager at (844) 921-3339 so we can discuss and resolve any issues you may be having.

The worker that came to do the job was great. When reached out because unfortunately he dinged up my walls, nothing. Not a word. I shelled out all this money and now I have to fix scuffed and dented w

My service tech Johnny was a consummate professional. Explained everything that he was doing clear concise. However when I decided not to purchase the service. The owner called me and from a free chec

Hi Misael, my hope is to help resolve any issues you may have had with us. Please reach out to me at [email protected] and give us a chance to make it right.

Thank you so much for providing feedback, Brandon. We are sorry that you had this experience with the Air Pros Hollywood. Thank you.

Hi Rafael, we are unable to locate you in our system, please reach out to me at [email protected] so that I can further assist you.

We are so sorry to see that your experience with us did not meet your expectations. We would love the chance to make it right and earn your business back . Please call us at (844) 921-3339 to speak t

Average customer service. Jiming is somewhat knowledgeable in his field. Just watch your investment closely. Don’t chance your property being ruined more than what you called for.

Technician was pleasant new to the job recently certified but seemed to have a wealth of knowledge about the business. However the prices are unreasonable for what I wanted. and they weren’t honest ab

Hi Dahlia, my hope is to help resolve any issues you may have had with us. Please reach out to me at [email protected] and give us a chance to make it right.

Very bad experience, I called to make an appointment two days ago, they called same day at night and supposed to come for estimate next day from 8 to 12 I waited no calls or nothing so I called the co

Bad company, I didn't like the work they did at all, it was pure garbage. All they care about is money and they're very cashier. I should have asked about that company, AIR PROS, first.

As others have mentioned on here, they also came to my home for an estimate and while I was inside I caught them on recording breaking my system to make money out of me the tech ended up leaving and

My name Truong Mai I will definitely give to Air pros Hollywood haft star. I have paid $8,000 to Air Pros Hollywood for the installment of the new HVAC system (on June 20, 2023). I have also purchased

We called yesterday for an appointment. They said they were available any time. We chose the 8AM-10AM time frame for this morning. They were very pleasant and accommodating on the phone. At 10:40 this

They are dishonest contractors; they say they have to replace your AC, even if there's a minor problem.

Charge you to come out to inspect the AC. I asked for a a service charge for a AC pan and something else. Can’t give any service charges over the phone. These are the companies that come out and tell

I had a repair done on my home AC and unknowingly, I did not know that the bill was enormously inflated. I thought that they were a reputable establishment. After paying the bill that amounted to $

Hi Amy, we are sorry to see your experience was disappointing. We take our customer satisfaction very seriously and would love for the opportunity to make it right. Please contact us at (844) 921-3339

Hi William, my hope is to help resolve any issues you may have had with us. Please reach out to me at [email protected] and give us a chance to make it right.

I'm usually not one to leave reviews, but my experience with AirPros USA compels me to warn others. This has been, without exaggeration, the worst encounter I've ever had with an AC company. From the

For anyone wondering during the WEEK the service call is $59.99 and the WEEKEND rate is $119. Apparently when you call them out on a Thursday their tech is going to charge you $119 regardless. Then wh

I am revising my post from earlier. Since Air Pros came to my house this morning, I've had two additional companies out. What they told me this morning was lies. The technician, who was very polite, d

I've been trying to get someone from their permit department to provide me with updates on the permits for the ac installation for 3 weeks and no one has returned my calls or emails. I think airpros

Once again i had an appointment for a morning window of 8 am till 12 than i have to call to find out it wont be till 1-5 They have done this so many times during the main installation and maintenanc

UPDATE: I am trying to stay positive but it has been over two years since they installed the mini-splits and we still don’t have permits. The company has gone between owners and many other changes but

Stay away from this company! Visit the Better Business Bureau (BBC) site before doing business with Air Pros Hollywood and read the numerous negative reviews. 1. Air Pros lied about us needing an a

Do not trust them , they will mess up your AC unit. They came to inspect my AC days after i got an estimate for duct work without my approval. Added freon without advising me and then made it seem lik

This is the WORST EXPERIENCE I have ever encountered with what is supposed to be a reputable professional company. After I received my quotes and paid a deposit and scheduled the work here is what hap

*photo of screenshot with Scammer Myles has been posted to the business listing* Rob, if you could enlighten yourself with that photo, that would be great. Since you called me a liar about it. This co

Update (8/13/24): I still haven't received a call from the service manager. I will seek other options at this point to address this.

Update (8/9/24):

The service manager has not contacted me to reso

Very expensive company for just a Gas balancing almost $400. The guy who came was very polite but he only cleaned the ac, coil and did basic maintenance(I could do It myself!). Now I have to call AN

I rarely leave bad reviews for company's but some leave you speechless. We replaced the entire system in our home using Airpros, we did new ac ducts, and the inside and outside unit thinking it would

Absolute scam. Myles came out and told us there’s a 60 day guarantee on his work, our AC broke again the NEXT DAY and then he tried pitching us on a new AC. We heard them through the wall planning wha

As Universal Air & Heat, performed an HVAC changeout in August 2022 which damaged the drainage pipe (via jetting) and left some of the work incomplete. After Air Pros purchased Universal, partially co

Jonel was at my house first thing and diagnosed my issue quickly. He was knowledgeable and helpful in explaining the repair, which didn’t take long at all.

As an update 02/27/25 - It was strongly rec

AIRPRO COMPANY DOES NOT CARE ABOUT THE BASIC HUMANE LIVING CONDITIONS OF THEIR CUSTOMERS. I called Airpros company because my air conditioner wasn't working. The technician advised me that the "breake

Please do yourself a BIG favor DO NOT USE THIS COMPANY they are dishonest they will push into purchasing expensive, unnecessary new units After just 1 year and 3 months my outside unit stop working a

I am not usually one to leave negative reviews. I usually give places the benefit of the doubt but Air Pros is an unprofessional company and the public needs to be warned. We only used this company be

Albert from Airpros was terrific from start to finish, rarely do you find someone aside from an owner who is dedicated to their job & takes the time to explain the how & whys of everything. From start

If I could give a ZERO, I would!!!!!!!!! This company is INCOMPETENT! I called them out emergency for an AC leak I was having, thinking this is a big company they must know what they’re doing. Not onl

I had a pretty decent experience with Air Pros (Hollywood). The technician was professional and arrived on time, and he explained the AC issue in a way that was easy to understand. The repair was comp